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Earnhardt Chandler Cadillac

Chandler, AZ

4.8
363 Reviews
Tex Earnhardt, founder and CEO of Earnhardt Auto Centers was born on December 9th, 1930. As a child, Tex moves with his family to Texas for a more agricultural life. From that point on, Tex was raised on a ranch in the Rio Grande Valley of Southern Texas, establishing his affinity for ranching, agriculture and cowboy culture. It was in 1951 when he was twenty years old, that he and his family moved to Chandler, AZ; where his father, Hal Earnhardt, Sr. started a small gas station downtown. The service station provided a small income for his family by selling gas and auto parts. Tex wanted to expand his business to sell automobiles, but the factories in Detroit refused to ship the vehicles to him without expensive transportation costs. Tex went to work and immediately found a solution. He and a friend decided to drive to Detroit, buy a car from the factory, drive both vehicles back to Chandler, and sell the new car. As soon as he sold his first car, he drove right back to Detroit and purchased the second. He repeated the whole process for months.
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1450 S. Gilbert Road

Chandler, AZ

85286

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Showing 363 reviews

November 29, 2023

I appreciate the service here from everyone here. Everyone was very helpful, reasonable and went the extra mile to make sure we were satisfied. More

by Bweabrbr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saad Thomasian
Dec 01, 2023 -

Earnhardt Chandler Cadillac responded

Hi Bweabrbr! Thank you for taking the time to share your positive experience with Saad. We're thrilled to hear that he provided excellent customer service and helped you find the perfect vehicle at a good price. We appreciate your feedback and hope to assist you again in the future! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

November 28, 2023

Friendly, professional service every time. Aaron Beck is MY service manager. He explains everything and exceeds what I expect. More

by warrenstephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Earnhardt Chandler Cadillac responded

Warren, thank you for your kind words! We're thrilled to hear that Aaron has consistently provided friendly and professional service, going above and beyond your expectations. We'll be sure to pass along your feedback to him. We appreciate your support and look forward to serving you again soon! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

November 26, 2023

Earnhardt Cadillac has NEVER let me down. Friday night, around 8pm, I was going to use my car and it wouldn't start. I called Earnhardt Service Center on Saturday right at 8am. Aaron, More

by penell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Earnhardt Chandler Cadillac responded

Hi Penny, we're thrilled to hear about your positive experience with our service department! It's great to know that Aaron and our team were able to assist you promptly and efficiently. We appreciate your kind words and look forward to serving you again in the future. Thank you! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

November 16, 2023

We had an issue with our thermostat, and we were able to drop the car off right when it happened. They arranged for a rental, and called us the same afternoon to tell us it was fixed. We expected to be with More

by PattyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Earnhardt Chandler Cadillac responded

Hi Patty, thank you for sharing your experience with us! We're thrilled to hear that Aaron and our team were able to promptly fix your thermostat issue and provide you with excellent service. We appreciate your recommendation and look forward to serving you again in the future! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

October 28, 2023

Great experience. Took the time to understand my needs. Would recommend to family and friends. More

by dhalect
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus and Terry
Oct 30, 2023 -

Earnhardt Chandler Cadillac responded

We appreciate your stellar rating and recommendation, dhalect. We look forward to delivering another excellent visit soon! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

September 07, 2023

Excellent service advisors and excellent work by the techs. Brad is great at his job. Very professional and friendly. More

by ynotlinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Sep 14, 2023 -

Earnhardt Chandler Cadillac responded

We're very happy to see Brad and our team take great care of you and your vehicle. We hope it's running like new and we look forward to seeing you here at your next visit. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

September 03, 2023

Great Service from Owen & Mike in Sales and Terry in F&I. Also Great Service Advisor Paul Kirwan. Will be with you till the end. Thank you All 4 of you for making everything smooth since moving here fr More

by dave9355
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen in Sales, Terry in F&I, and Paul in Service. , Mike Richmond
Sep 06, 2023 -

Earnhardt Chandler Cadillac responded

Thank you for trusting our team, Dave! We look forward to many more 5-star visits in the future! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

September 02, 2023

Once again, a service need arose and Brad Hartman not only provided a loaner car but got the job done in a short time the same day. I go here for all my Cadillac and Chevy service needs. More

by Squad924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Hartman
Sep 06, 2023 -

Earnhardt Chandler Cadillac responded

Thank you! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

August 26, 2023

Very professional, made the whole purchase process very easy. Bill was our salesman and he was fantastic More

by timgannon1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Jurczak, salesman, Roberto Saenz, Mike Richmond
Aug 29, 2023 -

Earnhardt Chandler Cadillac responded

Congratulations on your purchase, Tim! We're so happy to hear you found an excellent vehicle and experienced a 5-star visit. Welcome to the family! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

July 29, 2023

Brad in service department is professional and explained all that was done on my car. Arrange concierge driver to take me home and return my car when service was completed. More

by Bj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Hartman
Aug 01, 2023 -

Earnhardt Chandler Cadillac responded

Hi BJ! We love to hear Brad ensured your service visit went seamlessly & we can't wait to deliver another stellar visit soon. Take care! Regards, Justin Conover General Manager Justin.conover@earnhardt.com