Earnhardt Chandler Cadillac

The Service received in my opinion was exceptional.The salesman (Carlos Gonzales)took time to answer any and all questions we had or expressed an interest in knowing more information about.He was very cor salesman (Carlos Gonzales)took time to answer any and all questions we had or expressed an interest in knowing more information about.He was very cordial and courteous.We were able to bargain for a fair price. the finance manager (Ed barkowsky) was very amicable also.I would highly recommend this dealership to any one who wished to purchase a new Cadillac. More

i first started talking with Roberto Seaz this summer. I i first started talking with Roberto Seaz this summer. I was looking for a Escalade on the internet and Roberto called that night! Roberto was very i first started talking with Roberto Seaz this summer. I was looking for a Escalade on the internet and Roberto called that night! Roberto was very friendly and knowledgable. I told Roberto I was interested but prbably wouldn't be in the market until Dec./Jan. I looked again in December on the internet and sure enough Roberto called and remembered me even where I went on vacation. Again Roberto was super friendly and got me the gorgoues Cadillac Escalade i always dreamed of. Roberto then came to MY HOUSE and showed me everything on my car and how to use it. Roberto and your great team there at Katchina Cadillac made it the easiest, fastested buying car experience I have ever had!!! I would highly reccomend Roberto Saez and your dealership to family and friends!! Keep up the great work! Regards,jenny G. More

All of the people I worked with (Carlos and Roberto) were friendly and answered all of my questions. My vehicle was delivered spotless and full of gas. Carlos and Roberto went over all of the vehicle feature friendly and answered all of my questions. My vehicle was delivered spotless and full of gas. Carlos and Roberto went over all of the vehicle features with me and I was comfortable operating the vehicle by the time I drove away. I was comparing multiple vehicles and I came to the dealership multiple times. I did not make appointments or let anyone know when I would be coming back, so I ended up talking to one set of people on the first visit and another set on the next visit. I realize this can't be helped and I was not willing to come back when the original people were there. Because of this I believe some statements about pricing did not follow from one visit to the next. Overall I believe I got a fair price, but I'm certain with some patience I could have done better. In addition, I assumed my selection was limited to the stock on hand, but after I had made my purchase I discovered the same people own multiple dealerships in the Phoenix area and I could have chosen from a wider selection. The financing could not have been any easier. One regret is that I hurried into the purchase and within days of making the purchase I was receiving e-mails about better financing terms than what I got. I can't say for sure if the people I was working withy knew about these upcoming financing programs, but I certainly could have done better with financing had I waited just a week to make my purchase. This is the second vehicle I purchased from Kachina and I'm quite happy with it. I've used their service department many times with consistent excellent service. I would certainly recommend Kachina to anyone looking for a Cadillac. I would just hope people realize that they have access to many more vehicles than what you can see on their lot. Also, be sure to ask about upcoming promotions because once you get on their e-mail list you will see them all. More

Charles & Ed were very courteous & friendly. They went out of thier way to assure that we recieved a "good deal" and fair price on the car. went out of thier way to assure that we recieved a "good deal" and fair price on the car. More

Kachina Cadillac is absolutely the BEST dealership in Arizona. Excellent customer service and friendly informative sales people that are down to earth. We have worked with Carlos Gonzalez and Ed Barowsk Arizona. Excellent customer service and friendly informative sales people that are down to earth. We have worked with Carlos Gonzalez and Ed Barowsky (several times) and I would highly recommend these two gentleman if ever you are in the market for a new or used car. They will make a normally "not so pleasant" task into a Super experience. If you want a salesperson that goes Way up and above the call of duty, request Carlos Gonzalez for sure! Thank you Kachina Cadillac, Ed Barowsky and Carlos Gonzalez Eric and Tracy Thomas More

He is VERY thorough and follows thru on all his commitments. We have been his customers twice now. He in highly recommended ... A real professional ! Wayne & Liz Zumhof commitments. We have been his customers twice now. He in highly recommended ... A real professional ! Wayne & Liz Zumhof More

I have used Katchina Cadallac for service work over the past few years as a winter visitor. There service department has been excellant. I thought it fair to give them a chance on my new purchase. I was past few years as a winter visitor. There service department has been excellant. I thought it fair to give them a chance on my new purchase. I was very satified with the sales department, and was treated as a regular customer.. Thank you Katchina! Good job David Rowley! More

This was my best ever buying experience. A special This was my best ever buying experience. A special blend of "Best of Class Sales and Finance People" as well as down to earth guys. Thanks for This was my best ever buying experience. A special blend of "Best of Class Sales and Finance People" as well as down to earth guys. Thanks for a great experience! Dave More

This was by far the best experience I have ever had with a car dealer. No pressure and just great service ! I would highly recommend Steve to anyone looking for a cadillac. He really went out of his way a car dealer. No pressure and just great service ! I would highly recommend Steve to anyone looking for a cadillac. He really went out of his way to make buying a car unbelievably easy and exceptionally convenient . More

Great buying experience. Very easy and our sales person was very helpful in the purchase of our new vehicle. Would recommend this dealership to friends. was very helpful in the purchase of our new vehicle. Would recommend this dealership to friends. More