Earnhardt Chandler Cadillac

Everyone we met was friendly and knew so much about there product. You could tell they were proud to be part of the Cadallic team. Roberto Saenz was the most informed sales consultant we have ever worked w product. You could tell they were proud to be part of the Cadallic team. Roberto Saenz was the most informed sales consultant we have ever worked with. Even though he knew we were buying in Illinois and just checking out the cadillac SRX he still was great. He took his time and showed us all the great things about it. He sold us on it. Can't wait to get home and order one. More

We found the salemen to be sincere and willing to spend as much time as necessary to answer questions and make sure we were satisfied. Steve Shannon made a trip out to our house to make sure the garage doo as much time as necessary to answer questions and make sure we were satisfied. Steve Shannon made a trip out to our house to make sure the garage door opener was programed properly so it would open the garage door & he answered some additional questins. More

I took my 2009 Hummer (purchased at Kachina) in for repair on Thursday. I always work with James Somers since he so incredibly helpful and accommodating. James took my Hummer right in and arranged fo repair on Thursday. I always work with James Somers since he so incredibly helpful and accommodating. James took my Hummer right in and arranged for a rental car. As usual, James was dead on with what he thought was needed and had the repairs done right...the first time! When he called to let me know my Hummer was ready to go today, James told me not to bother returning my rental car back to Enterprise. He told me to simply drop it off at Kachina and he would get the rental back to Enterprise himself. This type of attitude and customer service is commonplace with James. He has taken care of my past two Hummers over the years and continually surprises me with his accommodating personality. Kachina is lucky to have James Somers. I'd love to snatch him away from you so he could manage my Kawasaki Motorcycle Dealership's service center. Employees with such loyalty and customer service skills are impossible to find these days. Despite several generous offers of employment, James turns me down each time by commenting how much he truly enjoys his job at Kachina. I will get him someday as I don't give up easily! More

The Team at Kachina Cadillac was great. My wife and I traded in a BMW on a new Escalade, which we needed delivered out of state since we live in Oregon. We started with Roberto Seanz, who is a real pro. traded in a BMW on a new Escalade, which we needed delivered out of state since we live in Oregon. We started with Roberto Seanz, who is a real pro. Roberto happened to be out the second day when we returned. David Rowley and Ed Barowsky picked up the transaction and quickly worked through the deal with us. They also helped us with some work we needed to have done on both an older Escalade we had driven to Arizona and on the new one we purchased from Kachina. Esther Jordan and the service team expeditiously handled the swaps and changes we needed for both Escalades and allowed us to get on the road back to our home in Oregon on schedule. Davdi Rowley drove with us to Blythe to complete the out-of-state delivery. We could not have been happier or more impressed with the Kachina Cadillac team. More

I found myself in a situation with an older SAAB that was going to be too expensive and delayed to repair, so needed to reach a quick trade-in deal and wanted to upgrade to a Cadillac. I was promptly introd going to be too expensive and delayed to repair, so needed to reach a quick trade-in deal and wanted to upgrade to a Cadillac. I was promptly introduced to David, who gave me a good range of options based on my needs. We met and test drove several cars, and they let me use one for the day while they pulled another car in for me to drive. That last car, a 2011 STS, ended up being the car I bought. The experience was relaxed and positive and both David then Ed were helpful in the purchase process. More

Charles was great! He answered every question and had a great warm personality! The other salespeople were friendly and made sure we were being helped. Very proud that the Mary Kay Company chose the Cadill great warm personality! The other salespeople were friendly and made sure we were being helped. Very proud that the Mary Kay Company chose the Cadillac brand to partner with because these two brands together are awesome! More

I walked in to Kachina looking for a car, Carlos came up to me i told him what i was looking for he was very friendly, and was knowledgeable about the car i was looking for the CTS. He let me test drive a c to me i told him what i was looking for he was very friendly, and was knowledgeable about the car i was looking for the CTS. He let me test drive a couple of cars with him they all felt very great. I was looking for something i could finance, We found a Gold 08 CTS very nice exactly what i was looking for with the best price no one else would offer me. Overall i had a great friendly experience and in a couple years i will be coming to Carlos from Kachina again to see what new CTS is out there. More

David Rowley was the sales professional I dealt with and he was very helpful and took his time to assist me. David and Ed Barowsky showed excellent customer service. It was the great service and time spent he was very helpful and took his time to assist me. David and Ed Barowsky showed excellent customer service. It was the great service and time spent with me that I chose to purchase my new Escalade from Kachina Cadillac. I had been shopping around at the other Cadillac dealerships, but Kachina truly stood out as being the best to deal with...no games, upfront, honest and better service. More

Matt in the Collison Department did an outstanding job on repairing my 2004 cadillac XLR. I would highly recommend his work to others.Matt's customer service was extremely professional and friendly as well. repairing my 2004 cadillac XLR. I would highly recommend his work to others.Matt's customer service was extremely professional and friendly as well. I am sure i will return and use Kachina Cadillac in the future as long as Matt would be able to help me!! More

Roberto is very confident with the cars from Cadillac. He was not pushy and very convincing. Very friendly too. Unfortunately, we can not afford the car at this time but if things change, we will definitely was not pushy and very convincing. Very friendly too. Unfortunately, we can not afford the car at this time but if things change, we will definitely go back to him. He is an asset. All the best. The Buchanans More