Earnhardt Chandler Cadillac

Friendly, no hassle or pressure sales. Made buying a car a pleasurable experience. Great followup service from Chuck. A friend also confirmed good service at Kachina. a pleasurable experience. Great followup service from Chuck. A friend also confirmed good service at Kachina. More

This was the first vehicle purchase on my own and I couldn't be happier with the professionalism of this dealership. The process was painless, with many thanks due to Tom. He took the time to learn a couldn't be happier with the professionalism of this dealership. The process was painless, with many thanks due to Tom. He took the time to learn about my wants and needs and found a car perfectly suited to match. He was friendly, and along with Andy, quickly got me financed and driving. I'm so impressed with their thoroughness and friendliness. Tom has followed up numerous times to ensure that I am completely satisfied. I highly recommend this dealership, especially Tom, in searching for a vehicle. You can't go wrong. More

My wife and I initiated an internet contact regarding the purchase of a new Cadillac SRX. As expected, we got numerous calls. Tom Haggerty and Andy Ochoa were right up front about what we could expect in t purchase of a new Cadillac SRX. As expected, we got numerous calls. Tom Haggerty and Andy Ochoa were right up front about what we could expect in terms of price and a trade-in for our Acura RL. As we compared offers, one dealership reneged on the price already agreed upon, however, Tom and Andy remained consistent. The car we wanted was 250 miles away but, they made delivery within a few days...even driving the car to our summer cabin which was 175 miles from the dealership. I am 72 years old and have purchased many cars. I have never had a more pleasant buying experience. Tom and Andy made the process exactly what it should be...PLEASANT! They went out of their way for us and we are most appreciative. By the way, we love the car! More

We were impressed with the constant updates with We were impressed with the constant updates with delivery. There was a red carpet treatment in the showroom and a special unveiling for us of our We were impressed with the constant updates with delivery. There was a red carpet treatment in the showroom and a special unveiling for us of our new XTS upon arrival, along with pictures sent to our computer for us to share with our family. Roberto gave us several phone calls after we left the dealership making sure there were no additional problems with operating the Cue system. More

We have bought many new cars over the past 40 years while living in Arizona. We have had several good sales personnel, but Robert was by far the best experience we have had to date. His genuine personal int living in Arizona. We have had several good sales personnel, but Robert was by far the best experience we have had to date. His genuine personal interest in the customer is commendable. He was well informed on the product and more than willing to spend the time to explain all the new features on the car. He has continued his contact with us to offer his assistance with anything we might need now that we have had a chance to drive our new Cadillac. I would definitely recommend the dealership to anyone looking to purchase a well build luxury vehicle, and also recommend Robert Saenz as the best sales person. More

This dealer was great with customer service Andy and Roberto were great to work with the purchase of our platinum esv very curtious and professional . They were very helpful in explaining all the optio Roberto were great to work with the purchase of our platinum esv very curtious and professional . They were very helpful in explaining all the option and features and setting up our Bluetooth phones . They made this purchase very enjoyable and we will be purchasing our next caddilac from kachina and definatley refer our friends also thank you Andy and Roberto . Thank You Jason & Andreia More

Tom Haggerly is one of the best sales persons I ever Tom Haggerly is one of the best sales persons I ever bought a car from. I will repeat when i need a car.Thanks Ken Russell Tom Haggerly is one of the best sales persons I ever bought a car from. I will repeat when i need a car.Thanks Ken Russell More

We were in to pick up our car after service and took a few minutes to look around the showroom. We are interested in an SRX crossover but have many questions. We also are not interested just now but in few minutes to look around the showroom. We are interested in an SRX crossover but have many questions. We also are not interested just now but in a few years. My wife and I tend to take a lot of time getting to know the vehicle we are purchasing and are just starting the process. In spite of this Chuck spent time with us on two different occasions answering our questions and pointing out things we might be interested in after listening to what was important to us in a vehicle. Needless to say when the time comes we will be looking for Chuck at Kachina. More

WELL FIRST WHEN I WHEN TO KACHIAN I WAS NOT PLANING ON BUYING A NEW CAR BUT AFTER MEETING MR. SAENZ AND HE WAS SO GOOD AT SELLING CARS I JUST HAD TO BUY A NEW CADILLAC MR. SAENZ WHEN OVER EVERYTHING ABOUT BUYING A NEW CAR BUT AFTER MEETING MR. SAENZ AND HE WAS SO GOOD AT SELLING CARS I JUST HAD TO BUY A NEW CADILLAC MR. SAENZ WHEN OVER EVERYTHING ABOUT THE CAR HOW IT WORKED THE NAVATION RADIO CD PLAYER AND AFTER THE DEAL HE KEEP ME INFORED EVERY HOUR AS TO WHEN THE CAR WOULD BE READY AND I MEAN EVERY HOUR I AM VERY HAPPY WITH MY NEW CADILLAC AND HE IS THE BEST SALES MAN I HAVE EVERY HAD AND I HAVE PURCHASED FIVE NEW CADILLAC. More