Earnhardt Chandler Cadillac

The staff at Kachina Cadillac In Scottsdale Arizona is The staff at Kachina Cadillac In Scottsdale Arizona is extremely hardworking, friendly and always willing to go above and beyond to meet the customer The staff at Kachina Cadillac In Scottsdale Arizona is extremely hardworking, friendly and always willing to go above and beyond to meet the customers expectations. More

He was one who wanted to sell us a car. We were used to SMALL town service, but Tom and your dealership far surpassed that. Thanks for being so kind to two Iowa people. He pointed out things that we wer SMALL town service, but Tom and your dealership far surpassed that. Thanks for being so kind to two Iowa people. He pointed out things that we were not aware of on that were on the vehicle and explained how they worked. Even in Iowa, they are not as trusting as this dealership. Enjoyed the time spent, and the popcorn was good. Thanks, John & Sarah R. More

Kachina Cadillac and their employees, Carl Pratt and Andy Ochoa, were a pleasure to work with! They were professional and courteous and made my purchase stress free as well as fun! I would definitely recomme Ochoa, were a pleasure to work with! They were professional and courteous and made my purchase stress free as well as fun! I would definitely recommend this dealership to anyone looking for a great deal and pleasant experience! More

Carl was very friendly and helpful. He went out of his way to answer questions and get us the deal and car we were looking for. Andy made the process quick. way to answer questions and get us the deal and car we were looking for. Andy made the process quick. More

Gentlemen I wanted to say how well we where treated my Gentlemen I wanted to say how well we where treated my friend and myself we have been visiting many dealers before purchasing an automobile From yo Gentlemen I wanted to say how well we where treated my friend and myself we have been visiting many dealers before purchasing an automobile From your dalesmen Roberto He put all my concerns about purchasing a used car to rest and has addressed all my issues in regards to my purchase I would highly recomend your dealership as well as Roberto to whom ever is interested in purchasing an automobile. Thank You More

After we signed the paperwork the a/c had to be reset and the car would be picked the following day. On the way home Tom called and the car was ready. I said I will come by tomorrow to pick it up. Instead the car would be picked the following day. On the way home Tom called and the car was ready. I said I will come by tomorrow to pick it up. Instead he brought the car to us, about 35 miles away at 6:30 pm. He then spent 2 hours going over the cue system. Tom was and is excellent. More

Roberto took me in and did his best to find the closest thing to what i wanted. even though there was a option that i did not want. he strongly recommended it and i am very happy that he did . the option w thing to what i wanted. even though there was a option that i did not want. he strongly recommended it and i am very happy that he did . the option was a GPS and i use it all the time More

Service Manager was a jerk. Went in to check on Service Manager was a jerk. Went in to check on having the Powertrain/Vehicle Control Module programed for a GM update that it had not received fo Service Manager was a jerk. Went in to check on having the Powertrain/Vehicle Control Module programed for a GM update that it had not received for a P1680 code problem. Service manager blew me off by saying he did not have the equipment to do the job. I asked him again to clarify his response. I asked what he thought I should do and he responded by suggesting Sun Devil for the problem. I know what it takes to do the job and Kachina does have access to the reader and program to re-flash the unit. The vehicle came from their own used car lot. So much for customer service. More

Chuck was very genuine and informative. He made me feel very comfortable though out the car buying experience. Very personable and polite. I would absolutely recommend chuck and the kachina staff. very comfortable though out the car buying experience. Very personable and polite. I would absolutely recommend chuck and the kachina staff. More

Charles Witthaus was the key to the sale and the satisfaction in this sale. He helped us from A to Z with everything. Moreover, he we out of his way to help us after the sale. He is a great asset to satisfaction in this sale. He helped us from A to Z with everything. Moreover, he we out of his way to help us after the sale. He is a great asset to the organization. More