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Earnhardt Chandler Cadillac
Chandler, AZ
367 Reviews
Tex Earnhardt, founder and CEO of Earnhardt Auto Centers was born on December 9th, 1930. As a child, Tex moves with his family to Texas for a more agricultural life.
From that point on, Tex was raised on a ranch in the Rio Grande Valley of Southern Texas, establishing his affinity for ranching, agriculture and cowboy culture.
It was in 1951 when he was twenty years old, that he and his family moved to Chandler, AZ; where his father, Hal Earnhardt, Sr. started a small gas station downtown.
The service station provided a small income for his family by selling gas and auto parts. Tex wanted to expand his business to sell automobiles, but the factories in Detroit refused to ship the vehicles to him without expensive transportation costs. Tex went to work and immediately found a solution. He and a friend decided to drive to Detroit, buy a car from the factory, drive both vehicles back to Chandler, and sell the new car. As soon as he sold his first car, he drove right back to Detroit and purchased the second. He repeated the whole process for months.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 367 reviews
April 05, 2019
Routine oil change Besides the oil change and tire rotation, they also fixed the mechanism under the driver’s seat because it was making sounds when the seat was adjuste Besides the oil change and tire rotation, they also fixed the mechanism under the driver’s seat because it was making sounds when the seat was adjusted. I love that they wash your car after service. More
by AZshelly
Employees Worked With
Anthony
April 05, 2019
Service I have always had great service when brining in my Cadillac. The staff is always friendly and helpful. I had to order new tires and they were there wh I have always had great service when brining in my Cadillac. The staff is always friendly and helpful. I had to order new tires and they were there when they said they would be. More
by Spartan221
Employees Worked With
Tim Harris
April 04, 2019
Buying the Cadillac XT4 Really enjoyed my sales person, Saad, great guy. Other than that it was the conventional Dealership visit. Test drove cars, found one I liked, start Really enjoyed my sales person, Saad, great guy. Other than that it was the conventional Dealership visit. Test drove cars, found one I liked, started the paperwork. Typical pressure to buy lots of over priced extras. I was very disappointed that the vehicles shown in your ads, of which I chose several to test drive, were not available when I got to the dealership. Typical come-on tactic. More
by Missshell
Employees Worked With
Saad
April 04, 2019
Vehicle maintenance Timely, courteous and reliable. They team had estimated an hour and forty minute wait time, which met my expectations, and they washed my car. I fel Timely, courteous and reliable. They team had estimated an hour and forty minute wait time, which met my expectations, and they washed my car. I felt safe and secure in a pretty, shiny car. Nice job! More
by jdrose88
Employees Worked With
Brandon Jamison, Tim Harris
April 04, 2019
Time for a new car I'm a disabled Veteran and after 8 years, they came through. I had been looking at a Cadillac since year 7 and the XT5 in particular. All that could I'm a disabled Veteran and after 8 years, they came through. I had been looking at a Cadillac since year 7 and the XT5 in particular. All that could be explained briefly was and we're finding a bit more as we go along. It's a perfect fit for me. More
by Alan
Employees Worked With
Gus for the most part
March 28, 2019
service 3 years with no problems with service and they fixed some hard ones!! If you can wait for the car wash at the end of your service call it,s worth it, 3 years with no problems with service and they fixed some hard ones!! If you can wait for the car wash at the end of your service call it,s worth it, great job. More
by Alfred2015@
Employees Worked With
Curtis Mitchell
March 21, 2019
Aggressive xxxxxxx for a Finance Manager This place is a complete joke. Could not have been more offended or annoyed with the amount of time wasted by dealing with an uneducated moron for a f This place is a complete joke. Could not have been more offended or annoyed with the amount of time wasted by dealing with an uneducated moron for a finance manager. Fire him! More
by Mdetore1
Employees Worked With
Didn’t get his name before leaving
January 22, 2019
dishonest but overall good deal if you watch them carefully I saw a car listed on carfax, as I was out of state, I was interested and the price was good. I called and talked with Pete. He was helpful, said th I saw a car listed on carfax, as I was out of state, I was interested and the price was good. I called and talked with Pete. He was helpful, said there were no dents, etc., even took a few pictures. When I had a friend go look at it, however, he took a picture of the car with a baseball size dent in it. When both my husband and I both asked Pete again if there was a dent, he said "no." I then asked for the manager and was transferred to Lee. He was more helpful, but later found out he was not the manager. I was told there were two fobs for the car. My friend said that one of them was not working. I was told by Lee and Justin that it was a dead battery which they didn't carry there but they were sure it was fine. Long story short, I bought the car after making sure they fixed the dent that they said wasn't there. I took the fob into a Lexus dealer upon receiving the car and they told me kindly that the fob did not match the car at all, but was likely pre 2011 as it was an am and the 2015 lexus is an fm. He said there is no way a dealership would not have known this. It would be a $350 dollar fix. Long story short, I bought the car, knowing at the beginning they weren't really honest. I like the car, but the blatant dishonesty for a sale is frustrating. Had I not known someone in Chandler who could look at the car for me, they would have likely sold me a car that needed a new windshield, had a dent, needed new breaks, was out of allignment, ect., and not batted an eye. Frustrating. We called Andy at the shop and he said there was nothing he could do. More
by Lexuslover
September 27, 2018
A nice surprise I have a 2013 XTS and the locks on the drivers door no longer worked. My husband just got our of the hospital and I had to have a car at all times. I have a 2013 XTS and the locks on the drivers door no longer worked. My husband just got our of the hospital and I had to have a car at all times. They delivered a loaner to the house and picked it up when the car was done. I had been quoted a cost of $450 and expected that because I have learned that all work on a Cadillac is expensive. When they called that the car was ready and that they would be bring it out, I was pleasantly surprised to learn that it was only a $100 deductible fee because it was still under warranty. I had thought that the warranty had expired and was happy that they took the time to check it out for me. More
by Alvie
Employees Worked With
Nick and Anthony
June 30, 2018
My fastest, easiest, friendliest car buying experience! While shopping for a used car, I saw an Infinity G37S coupe on the Internet with low miles, 1 owner, excellent CarFax, and it looked to be in excellen While shopping for a used car, I saw an Infinity G37S coupe on the Internet with low miles, 1 owner, excellent CarFax, and it looked to be in excellent condition. I took a chance by not calling ahead and drove down to the Earnhardt Chandler Cadillac dealership. Lucky for me the car was still there and it looked just as good in person. I met my salespeson, Bill Jurczak, while looking at the car and he told me a few cool things about it that even I didn't know about. Bill is super friendly, relaxed and made my visit very comfortable. I got a great deal on the car and couldn't be happier with it. Major kudos to Bill, the sales manager Mike Richmond, even the finance guy was great! It was without a doubt my best car buying experience! More
by Joe in Gilbert
Employees Worked With
William "Bill" Jurczak
