Earnhardt Cadillac

On Saturday I spoke to Patrick over the phone to get some details on the Crossover for my wife who was interested in the car. After working with Patrick, and taking a test drive she purchased the car. Afte details on the Crossover for my wife who was interested in the car. After working with Patrick, and taking a test drive she purchased the car. After driving around we spoke about the experience and how it was ust about the oposite in every detail from when I purchased my Xtera from the Nissan dealer down the street. We were made to feel welcome, special and appreciated. There was no pressure, it was an enjoyable experience. Later that evening she's telling her best friend about Patrick, Legends, and of course every detail of the car. I started thinking about conversations that we had had that my car was not best suited for driving clients around in. There were a couple of cars that had cought my eye that would also be great to take clients around in. Sunday, I called Patrick and asked if he would mind showing me a couple of cars. He said he would be delighted. After viewing and driving a couple of different types of cars I settled on the same car as my wife the Crossover but only with a few more addons. Again as before the paperwork was fast, there was no hageling, it was a relaxed, stress free transaction. We were offered drinks and snacks and they made sure we were comfortable while everything was getting done. Honestly, I love the idea that you'll pick up the car and drop off a loaner when needed. The basket given with the car was a huge hit with my wife. I have always purchased my car and kept it for 7-9 years. With the Xtera I still had some payments left. If it wasn't for the outsanding culture there at Legends along with excellent salesmanship from Patrick (who is newer (2 months) with the company (nice training program)). I would never have even considered it. In this time when service is lost and people and companies are cutting back. Legends is reminding us not only what service is, but is raising the bar. I will be a return customer and will be sending people to Patrick and Legends. Michael V. Hipwell More

Luke Morris and Alan Hall are awesome: Polite and efficient. I stay with Legends because of the people and service. They are wonderful. They take good care of me and my car to assure everything is efficient. I stay with Legends because of the people and service. They are wonderful. They take good care of me and my car to assure everything is safe and working well. They try to make things convenient for a working person. More

Purchased this 2008 Hummer via the internet. I was definitely apprehensive, but as I worked with Andrew Lucas and when I received my vehicle, I was ecstatic. Never have I seen a used car in such prist definitely apprehensive, but as I worked with Andrew Lucas and when I received my vehicle, I was ecstatic. Never have I seen a used car in such pristine condition, three sets of keys, brand new floor mats, every inch of the floor covered with protective plastic, and a beautiful and very generous gift basket on the front passanger seat. I have purchased many, many new cars and have not received the quality of customer service I received with Legends Cadillac. I live in Connecticut and can tell you, if Legends opened a dealership in this area, they would put many car dealerships out of business. From start to finish, this was, by far, the best, most effortless purchase of a motor vehicle and extended warranty, I have ever made. Thank you Andrew, Anthony, and Legends Cadillac, you have knocked my socks off!!! More

We just brought our Escalade in for a broken tailgate lift and oil change. The work was done was fast and the price was great. Legands Cadillac in Scottsdale provides a great service experience and our lift and oil change. The work was done was fast and the price was great. Legands Cadillac in Scottsdale provides a great service experience and our service adviser Armand was fantastic. Thanks! More

The Legends team of Andrew Lucas and Allen Hall was congenial, professional and efficient throughout the negotiations involving my purchase of a 2011 SRX. Allen Hall gave me thorough instructions as t congenial, professional and efficient throughout the negotiations involving my purchase of a 2011 SRX. Allen Hall gave me thorough instructions as to the features of the automobile I purchased when I picked it up, as well as directions for use. He spent a long time with me to make certain I understood everything. I would definitely recommend this team and the dealership to family and friends for future automobile inquiries and purchases. Marilyn "Lynne" Carroll More

Having dealt with Mr. Hall for the last fifteen years I have never encountered a more informative, knowlegeable, and genial sales person. Owning a small business I have a fleet of seven trucks and dealing have never encountered a more informative, knowlegeable, and genial sales person. Owning a small business I have a fleet of seven trucks and dealing with Mr. Hall has always been the best experience. Price, repairs, always equitable and have not been an issue. More

Came to this dealership after an extensive search with little expectation to find a car. This is the only dealership to follow up and call a few days later with an attractive car and within our financial little expectation to find a car. This is the only dealership to follow up and call a few days later with an attractive car and within our financial range. The financial terms were the best among dealerships over a month long search. More

It was a good experience. I was greeted as I got out of the car and Armand was told I was there. He was his usual happy self and got the paper work finished and I waited for the car while drinking wonderfu the car and Armand was told I was there. He was his usual happy self and got the paper work finished and I waited for the car while drinking wonderful Starbucks coffee and knitting. Everyone was friendly and my car was serviced and washed and I was on my way. More

Mario was very helpful, pleasant and easy to work with. Being we are on vacation from Michigan the last thing I needed was to have car problems. Mario made the painful experience pain free. I've been in Being we are on vacation from Michigan the last thing I needed was to have car problems. Mario made the painful experience pain free. I've been in the customer service business for 30 years and I must say Mario is an asset to your organization. Thanks for the Great Service. Kevin Zuchnik 6113 Siebert St. Midland, MI 48640 989-326-0673 More

Charlie was informative and helpful. He was very familiar with the vehicle and made the purchasing process a pleasure. Even after the sale, Charlie made sure I had everything I needed (Onstar set-up, service with the vehicle and made the purchasing process a pleasure. Even after the sale, Charlie made sure I had everything I needed (Onstar set-up, service dept. familiarity, etc). Great experience More