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Earnhardt Cadillac

Scottsdale, AZ

5.0
840 Reviews

7901 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 839 reviews

February 21, 2024

Excellent service. Service manager explained everything and timing thereof. Steve is great to work with. Great communicator. More

by dorudd3112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ansingh
Feb 22, 2024 -

Earnhardt Cadillac responded

Hi Doris, thank you so much for taking the time to share your positive experience with our service manager, Steve! We are thrilled to hear that he was able to provide excellent service and clear communication throughout your interaction. We appreciate your feedback and look forward to serving you again. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

February 20, 2024

Brandon Porter is the best technician we have had. Knowledgeable and courteous. Our Corvette goes to him. More

by jmishler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Feb 21, 2024 -

Earnhardt Cadillac responded

Hi jmishler! Thank you for sharing your positive experience with Brandon! We are thrilled to hear that he provided knowledgeable and courteous service for your Corvette. We will be sure to pass along your kind words to Brandon. Thank you for choosing us! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

February 17, 2024

Problem, diagnosed, and taken care of in short order excellent service. Service advisor Mario explain the problem, diagnosis and completion and elimination of the problem More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Feb 19, 2024 -

Earnhardt Cadillac responded

Hi Mike, thank you for sharing your positive experience with us! We're thrilled to hear that our service advisor Mario provided you with excellent service and was able to diagnose and take care of the issue promptly. We appreciate your feedback and look forward to serving you again in the future. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

February 12, 2024

Everyone is so nice and professional. Brandon has been my service advisor for many years and I wouldn't go anywhere else. Service explanation communication is excellent! More

by LJAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Feb 13, 2024 -

Earnhardt Cadillac responded

Hi LJAZ, thank you so much for your kind words! We're thrilled to hear that Brandon has provided you with exceptional service over the years. We strive to maintain a professional and friendly environment for all of our customers. We appreciate your feedback and look forward to serving you again soon! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

February 03, 2024

Brandon is always a pleasure to deal with. He is friendly, informative and very professional. He has been taking care of my XT5 since I purchased it in 2019 and he consistently rates an A + ! More

by chart5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Nichols, Brandon Porter
Feb 05, 2024 -

Earnhardt Cadillac responded

Hi Brandon! Thank you for your kind words and loyalty. We're thrilled to have provided you with excellent service for your XT5. We appreciate your support and look forward to continuing to exceed your expectations. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

February 01, 2024

The transaction was efficient and effective. Great service, I’d recommend to anyone to use Earnhardt. More

by GH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Melero
Feb 02, 2024 -

Earnhardt Cadillac responded

Hi GH! Thank you so much for your kind words. We're thrilled to hear that you had a great experience with us. If you ever need anything in the future, please don't hesitate to reach out. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

January 29, 2024

Sales advisor made the entire process super quick and easy. Would do it again if needed More

by Yanezraz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alhussein Makki
Jan 30, 2024 -

Earnhardt Cadillac responded

Hi Yanezraz! Thank you for your kind words about our sales advisor. We're thrilled to hear that they made your experience super quick and easy. We appreciate your feedback and look forward to serving you again in the future. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

January 25, 2024

Anthony in sales was superb in assisting my by back off lease process. I'll buy my next Cadillac from him. More

by caesura.linking_0x
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobey Bates, Anthony Herrman, Mike Strickland
Jan 25, 2024 -

Earnhardt Cadillac responded

Thank you for sharing your wonderful rating! We are thrilled to hear Anthony ensured a seamless experience, and we look forward to assisting you again in the future. Until next time! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Jan 25, 2024 -

caesura.linking_0x responded

excellent follow up from the dealership. and your closing paper work process is the best I"ve seen ( I own 4 cars).

January 24, 2024

Mitchell deserves an A+ for his professional manner. As was explained at drop off everything turned out to be spot on. I also appreciate finding a ride for me on short notice in a timely manner. More

by patman0406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Melero
Jan 25, 2024 -

Earnhardt Cadillac responded

Hi Pat! Thank you so much for your kind words. We're thrilled to hear that Mitchell provided you with excellent service and went above and beyond to accommodate your needs. We'll make sure to pass on your compliments to him. We appreciate your support and hope to assist you again soon! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

January 17, 2024

I am a professor, and Brandon deserves an A+ for his professional manner.He has serviced me for seven years , and always goes the extra mile.His competence, knowledge, and skill is the reason I will, al More

by judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Jan 18, 2024 -

Earnhardt Cadillac responded

Hi Judy, thank you so much for your kind words! We're thrilled to hear about your positive experience with Brandon. We couldn't agree more - his professionalism, competence, and excellent customer service are what sets him apart. We appreciate your loyalty and look forward to serving you for many more years to come! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

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