Earnhardt Cadillac

I was greeted at the door and given a bottle of water. I was greeted at the door and given a bottle of water. Julie sat me down and we discussed leasing a SRX. She brought it around so I could drive it a I was greeted at the door and given a bottle of water. Julie sat me down and we discussed leasing a SRX. She brought it around so I could drive it and explained the operation of all of the things I needed to know about the car. I went inside and talked price with Jim and I leased the car. Anthony finished all the paperwork. We shook hands, and I drove away. Sheldon Miller More

I was interested in trading my 2001 DTS for a newer vehicle and Allen steered me to an excellent choice. Working with both Allen and Paul was enjoyable and I am glad to have given my business to Legen vehicle and Allen steered me to an excellent choice. Working with both Allen and Paul was enjoyable and I am glad to have given my business to Legends due to these guys. More

Legends was advertising a car on the internet, so I asked for more details. Julie was so responsive to my questions via email, text and phone that I was very impressed. She always made me feel like I was h for more details. Julie was so responsive to my questions via email, text and phone that I was very impressed. She always made me feel like I was her most important customer. My husband and I decided to fly down to Phoenix to check out this car in person and Julie immediately offered to pick us up from the airport. When we arrived at the airport, she was there with 2 bottles of water to help cool us on that hot day. She took us to the dealership where she had the car cleaned and ready for a test drive. We were very please and went on to complete the purchase. Her professionalism, attention to detail and anticipating our needs was what made this entire transaction so great. Later while we were waiting for the paperwork to be completed, we got a chance to sit and talk to Julie and, her husband, Jim. It was so nice to meet a couple that made you feel like a friend immediately. Julie, thanks for making this a fun experience. More

I found the entire staff to be very friendly and helpful. The sales process was easy and I was offered several plans for purchasing my vehicle which displays flexibility. The support from the people that I The sales process was easy and I was offered several plans for purchasing my vehicle which displays flexibility. The support from the people that I dealt with was also fantastic, so to summarize, they are friendly, helpful, supportive and focused on serving me, the customer. They make it easy to do business with them. More

you can train someone to be a good salesman but you can't train somebody to be a nice guy. Mr. Spady is not only a skilled salesman but is a nice guy as well, which, in my experience, is a hard to find combi train somebody to be a nice guy. Mr. Spady is not only a skilled salesman but is a nice guy as well, which, in my experience, is a hard to find combination.I always found Derek knowledgeable and informed, able to answer virtually every question I asked. He never seemed annoyed or bothered. He was always friendly and likeable.When I first met Derek, he offered to allow me to drive a new SRX overnight for a couple of days! I could not believe this.No other dealer of any manufacturer had made this offer. It really made me feel positive about Derek and Legend, and it made me think that Legend was indeed different from other dealers. More

Everyone bent over backwards to be friendly and helpful. Everyone bent over backwards to be friendly and helpful. The length of time to learn about the electronics and the paper work took a very long time Everyone bent over backwards to be friendly and helpful. The length of time to learn about the electronics and the paper work took a very long time. Would recommend a follow up session More

I have been shopping for cars for 40 years and have actually never had an experience like this. I called first to inquire about an advertised lease deal, real or not. When I spoke to Paul, I was conv actually never had an experience like this. I called first to inquire about an advertised lease deal, real or not. When I spoke to Paul, I was convinced to come in. From the time I arrived, the car of choice was pulled out, ac on, ready to go. It was exceptional. Because it was a premium color, I was concerned about an upcharge. He said he would make it work and he did. We also had a trade and he gave me a fair and reasonable price. All in, the deal got done in about an hour in and out the door. When you have an extraordinary product and you know it, all the ridiculous games that get played go away. He respected me as an informed consumer and gave me a deal that was mutually beneficial. I would recommend this dealership without reservation More

I was filing papers and came across the receipt for a lub job done not long ago. The H3 only needs lub jobs... pretty much perfect. Why do I return for just that? Beecause of Armand and whomever works on job done not long ago. The H3 only needs lub jobs... pretty much perfect. Why do I return for just that? Beecause of Armand and whomever works on it. Service and work is always perfect and timely. Neither do I hear customers whinning in the waiting area. Just keep doing what you are doing! More

Working with Allen Hall was great. He was very prepared and very helpful. This is our first Cadillac and our experience with Legends Cadillac was awesome. We would recommend this dealership to our friends and very helpful. This is our first Cadillac and our experience with Legends Cadillac was awesome. We would recommend this dealership to our friends and family. More

This is the best car dealer I have ever experienced. There service is exemplary in every way. They make car buying a pleasant experience and I can't think of another dealer I would want to go to. From There service is exemplary in every way. They make car buying a pleasant experience and I can't think of another dealer I would want to go to. From start to finish the experience was wonderful. More