Earnhardt Cadillac
Scottsdale, AZ
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This is our company's 4th Cadillac. Quality of product and level of customer service received make it impossible for us to go anywhere else. This was our first purchase from Legends but likely not our la and level of customer service received make it impossible for us to go anywhere else. This was our first purchase from Legends but likely not our last. Our sales rep Mr. Ed Barowsky was referred to us by another corporate buyer. He had just recently joined the Legends staff after many years with another Cadillac dealership. Ed listened to our required specifications and pricing considerations, made suggestions to enhance the value of our purchase, found our vehicle and delivered it to our door in just over a week. It was that easy. There were no gimmicks, no sales pitches and no haggling over price. The transaction happened with the highest degree of professionalism. Assisting Ed on this transaction was Mr. Larry Nichols and we received a personal introduction to Mr. Jim Behncke. These gentlemen were all cordial and complimentary even at the end of a very long day. We have received excellent service and give these men and this dealership our highest recommendation. More
The service and professionalism used by all employees made our whole experience a pleasure. We left with the perfect vehicle, and a big smile on our faces ! Thanks Greg . made our whole experience a pleasure. We left with the perfect vehicle, and a big smile on our faces ! Thanks Greg . More
They were very easy to deal with, they did everything possible to find my vehicle, bring me other vehicles to look at and compare, and get me the best price on it. Would definitely do business with them possible to find my vehicle, bring me other vehicles to look at and compare, and get me the best price on it. Would definitely do business with them again. Best service around. More
Allen did a great job staying in touch pre-sale and post-sale. Legends team definitely took care of me. Great price too. I am very happy with the experience and love my new Escalade. post-sale. Legends team definitely took care of me. Great price too. I am very happy with the experience and love my new Escalade. More
This was the best car buying experience I have ever had! Julie, Jim, and Larry in Finance were consumate professionals and I grealty appreciated thier professionalism and diligence in ensuring I was complet Julie, Jim, and Larry in Finance were consumate professionals and I grealty appreciated thier professionalism and diligence in ensuring I was completely satisfied and thier follow up has been wonderful! Legends definitely has procured a new customer for life! Sincerely, John Ikner More
My wife and I were very impressed with our Sales Counselor Greg Smith and his vast knowledge of the several vehicles we looked at. Well, the last one my wife wanted to look at was up on ramps on di Counselor Greg Smith and his vast knowledge of the several vehicles we looked at. Well, the last one my wife wanted to look at was up on ramps on display. Greg offered to have it pulled down for a closer look and road test which we did. That's the vehicle we purchased the next day thanks to the help from the rest of the team at Legends Cadillac, Jim Behncke, Anthony Herrmann, and Mark Thomas. We received a good price on our trade as well as our purchase. We have bought several vehicles together and this was by far the best experience we have had. More
After shopping Lexus and Mercedes to purchase a used SUV, we were facing problems due to our trade in vehicle which was worth less than we owed. Julie and Jim were able to work with us and put us in a SUV, we were facing problems due to our trade in vehicle which was worth less than we owed. Julie and Jim were able to work with us and put us in a new, leased vehicle, which didn't require a substantial down payment yet kept our monthly payment in our price range. No hard selling, no pressure, they were focused on helping us come up with a "solution". In addition, I always thought Cadillacs were "my grand parents' car, and you would never see me in one. So after 25 years of Mercedes and a Lexus and two Porsches in there as well, we are now the "proud" owners of a beautiful Cadillac SRX. Love that SUV, haven't named it yet. And getting it ready to move me and my two Cavalier King Charles Spaniels cross country to Charleston, SC. All the faith in the world that it will be a good road trip. Thank you Julie and Jim. More
We were in the market for a new car. Checking on line we priced and looked at Mercedes, Lincoln, Cadillac and Lexus. Some how we filled out an on line comparison and request form to find basic information o priced and looked at Mercedes, Lincoln, Cadillac and Lexus. Some how we filled out an on line comparison and request form to find basic information on Cadillac. Julie Behncke reponded in a matter of minutes with a very pleasent email and not a hard pressure push. After a few exchanges we set a date to test drive and were instantly sold. Julie, Jim and Anthony made the purchase a very delightful experience. I truly felt like a customer who was getting personal attention from an entire dealship. Great Job Legends. More
Our experience at Legends Cadillac was absolutely delightful. Negotiations were straight forward, no typical car salesman's tricks with which the auto industry is plagued. And, I remain astounded a delightful. Negotiations were straight forward, no typical car salesman's tricks with which the auto industry is plagued. And, I remain astounded at Julie's patience in explaining what all the electronic buttons/readings meant. More
This experience was the most pleasant I have ever encountered when purchasing a new vehicle. Greg and the staff at Legends were very to the point and went the extra mile to make sure our experience encountered when purchasing a new vehicle. Greg and the staff at Legends were very to the point and went the extra mile to make sure our experience was a positive one. I would highly recommend. More