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Earnhardt Cadillac

Scottsdale, AZ

5.0
843 Reviews

7901 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 843 reviews

May 09, 2024

Brandon and his mechanics always take great care of my Escalade. I am very appreciative of the shuttle to my office and back. More

by rwest83406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
May 10, 2024 -

Earnhardt Cadillac responded

Hi rwest83406, thank you for taking the time to share your positive experience with Brandon and our team. We're delighted to hear that your Escalade is well taken care of and that you found our shuttle service convenient. We appreciate your feedback and look forward to serving you again. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

April 28, 2024

Quickly responded to our broken down Cadillac. Towed to dealer and repaired in one day. Outstanding customer service. Professional staff, Mario took charge, kept us updated and advised as to wh More

by Dalewilcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Apr 29, 2024 -

Earnhardt Cadillac responded

Dalewilcox, thank you for taking the time to share your experience with us. We are thrilled to hear that Mario provided outstanding customer service and kept you informed throughout the process. We appreciate your kind words and look forward to serving you again in the future. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

April 19, 2024

Brandon always takes great care of my vehicles and the sservice is done in a timely manner. I also appreciate the courtesy shuttle service More

by deniseboyle62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Apr 23, 2024 -

Earnhardt Cadillac responded

Denise, thank you so much for your glowing review! We're thrilled to hear that Brandon provided excellent service and that you appreciated our courtesy shuttle. We aim to make every visit convenient and efficient for our customers. We look forward to serving you again in the future! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

April 08, 2024

I purchased a new car, and my salesman was fabulous, and the whole process, including speaking with the finance person was top-notch and seamless. I never had any pressure to buy anything or purchase any ex More

by Gordonh58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Saenz, Tobey Bates
Apr 09, 2024 -

Earnhardt Cadillac responded

Gordon, we are thrilled to hear about your positive experience purchasing your new car! Providing a seamless and pressure-free process is always our goal. Thank you for choosing us and taking the time to share your feedback. We look forward to serving you again in the future. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

April 06, 2024

I keep returning because of Brandon. I feel he will always be honest with me and the service, especially the car wash, is excellent. More

by ezzie62
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Apr 08, 2024 -

Earnhardt Cadillac responded

Hi Ezzie, thank you for your kind words! We're thrilled to hear that Brandon has made such a positive impact on your experience with us. We take pride in providing excellent service and we appreciate your loyalty. We look forward to your next visit! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

April 01, 2024

Thank you, grateful and I appreciate Steven for his attention. Will continue to use him More

by Samedayray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario, Steven Ansingh
Apr 02, 2024 -

Earnhardt Cadillac responded

Hi Samedayray, thank you for your kind words! We're thrilled to hear that Steven provided you with exceptional service. We look forward to continuing to meet your needs in the future. If you have any questions or concerns, please don't hesitate to reach out. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

March 22, 2024

I have had all great service experiences at Earnhardt Cadillac. Thank you to my service advisor, Brandon and the team! More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter, Alhussein Makki
Mar 25, 2024 -

Earnhardt Cadillac responded

Debbie, we are thrilled to hear about your positive experiences at Earnhardt Cadillac. We will be sure to pass along your kind words to Brandon and the rest of the team. Thank you for choosing us for your service needs! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

March 21, 2024

Really appreciate the consistency of a great service advisor , Brandon, over the years . Keeps our 2013 Escalade in tip top running condition! More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Mar 22, 2024 -

Earnhardt Cadillac responded

Hi AJ, thank you for taking the time to share your positive experience with Brandon! We're thrilled to hear that he has provided you with consistent and excellent service for your Escalade. Our team is dedicated to keeping your vehicle in top shape. We appreciate your loyalty! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

March 19, 2024

Craig and the entire Earnhardt team are the best. GREAT CAR . I HIGHLY RECOMMEND EARNHARDT CADILLAC IN SCOTTSDALE !!! More

by tomjuba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Bergmann, Tobey Bates
Mar 20, 2024 -

Earnhardt Cadillac responded

Tom, thank you so much for the kind words! We're thrilled to hear that you had a great experience with Craig and our team. We appreciate your recommendation and look forward to serving you again in the future! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

March 17, 2024

Mario is always professional and dedicated to customer service . I have been servicing my vehicles there since 2002. Craig & Amber More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Mar 19, 2024 -

Earnhardt Cadillac responded

Hi Craig, thank you for your kind words and for being a loyal customer since 2002. We're thrilled to hear about your positive experiences with Mario and our team. Providing excellent customer service is our top priority, and we look forward to continuing to serve you and Amber in the future. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com