
Earnhardt Cadillac
Scottsdale, AZ
Filter Reviews by Keyword
By Type
Showing 856 reviews
You can't go wrong buying at Legends Cadillac! Our You can't go wrong buying at Legends Cadillac! Our salesman, Charlie Westergreen, is the consumate professional! Within 10 minutes of being greet You can't go wrong buying at Legends Cadillac! Our salesman, Charlie Westergreen, is the consumate professional! Within 10 minutes of being greeted we had the car selected, an offer and acceptance. It doesn't get better that. Anthony Herrman(credit) is very knowledgeable and wasted no time in getting the paperwork in order. He thoroughly explained extended warranties and got an even lower interest rate than originally offered. There were no "surprises" in the paperwork. It was exact, to the penny, of what we had offered. When picking up the SRX the next day, the car was immaculate and Don Tracy took the lead in showing us all the intracacies and features of the SRX and how to prgram and use them. The best part was being invited to come back anytime for clarification or assistance with the many features of the car. It was a joy dealing with people that were honest--we had been to other dealership where all we got was "the pitch". More
I ordered a 2013 Cadillac SRX about 4 weeks ago. The vehicle was delivered ahead of schedule with everything I had requested including the dealer options. We were greeted courteously on each visit to th vehicle was delivered ahead of schedule with everything I had requested including the dealer options. We were greeted courteously on each visit to the showroom and never felt pressured. When we scheduled the date for the pickup all of the paperwork was handled efficiently by Anthony and Greg was very attentive with the delivery process and initial demonstration of the vehicle features. All in all a very pleasurable experience. More
This is our second purchase from Legends within a month mainly due to the fact of the professional, friendly and caring service we recieved from the salesman Derek Spady. As with our first purchased he fol mainly due to the fact of the professional, friendly and caring service we recieved from the salesman Derek Spady. As with our first purchased he followed through with communication and went above and beyond to assure our satisfaction with our purchased. It speaks volumes of the saleman when we as customers make two purchases. We are extremely pleased with the service we have received from Legends and would most definitely recommend this dealership to other people! More
Steve was extremely helpful and knowledgeable in explaining all of the features of the Cadillac ATS. After spending time on a test drive putting the car through it's paces, he offered for me to take explaining all of the features of the Cadillac ATS. After spending time on a test drive putting the car through it's paces, he offered for me to take the car home for a day. That extra time sealed the deal for me, and it was refreshing to find that they offered a fair price for my trade-in and for the purchase of the ATS without having to go back and forth for a better deal. I would highly recommend the team at Legends Cadillac, and particular Steve Valkenaar if you want a fair and pleasant experience in purchasing your next car. More
Outstanding service and attention to detail. Concerned about my objectives. Deal I had in mind would not work, but found alternative deal on same car. about my objectives. Deal I had in mind would not work, but found alternative deal on same car. More
From start to finish a pleasant buying experience! Extraordinary expertise, questions answered and efficient easy financial transaction made this A+ purchase a pleasure...Charlie is a gem! Previous e Extraordinary expertise, questions answered and efficient easy financial transaction made this A+ purchase a pleasure...Charlie is a gem! Previous experience with Legends' service was a strong factor as well, we know they will stand behind us in the future. This dealership is 15 minutes from home too so there's comfort in having them "in the neighborhood"! Kudos to a wonderfull staff, especially Charlie! Deborah and Rob More
Great selection of the new ATS...Very customer-focused dealership! A positive buying experience - thanks to Steve, Anthony and Tobey for a smooth trade-in and transition..... dealership! A positive buying experience - thanks to Steve, Anthony and Tobey for a smooth trade-in and transition..... More
My experience with Legends was quite literally life altering. I worked with Ron to purchase a 2009 Pontiac Solstice. The purchasing process was painless. I enjoyed negotiating with Ron and Toby, the altering. I worked with Ron to purchase a 2009 Pontiac Solstice. The purchasing process was painless. I enjoyed negotiating with Ron and Toby, they were both very professional. Once we agreed upon a price, I was very excited to get my 'new to me' orange coupe home. I arrived at the dealership with my check in hand , I was ready to get the deal done. I hadn't eaten all day, but Legends had a caterer there for their big 'Used Car' event sale. I grab a plate of food....as I was starving!! While eating a piece of chicken, I began to choke. I like to think I remained calm, I went to a few people and motion that I needed the Heimlich maneuver. At first, no one responded to my request. But my 'chicken situation' quickly escalated to the point where I couldn't breath...everyone then when into action. The first person to attempt the maneuver was completely unsuccessful. Thankfully, I saw Anthony coming towards me. He grabbed me and began to attempt to remove the blockage. It seemed like forever, I remember someone called 911. The blockage finally was dislodged. As it turns out, Anthony handled my paperwork. He was very patient with me, as I'm afraid I was still freaked out!! That night, Ron called me to see if I was ok and if I was enjoying the car. I really appreciated the kindness the Legends team showed me. I cannot adequately express my sincere gratitude to the entire Legends team for quite literally saving my life. Thank you Legends for my 'super groovy' car that I love, but also for my life!!! More
Just a quick thumbs up for the excellent customer service from Stan Powell. His life long involvement in the auto business is evident in his personal approach and his demeanor. My wife and I enjoyed our ti from Stan Powell. His life long involvement in the auto business is evident in his personal approach and his demeanor. My wife and I enjoyed our time with Stan. Even though we did buy a "used" car, it was exactly what we were looking for. We could not be happier. Also Tony Herrmann was smooth and efficient. A turn key transaction from start to finish. Thanks to Legends for finding the highest quality used cars. We love our "new" 2002 Thunderbird. Becky and JB Sherrill Phoenix, AZ More
Excellent sales information comparing cars. Pricing was clearly given and agreed with the final price paid. Julie was very helpful in teaching me the new aspects of the SRX. Jim Behnke was quick and thoro clearly given and agreed with the final price paid. Julie was very helpful in teaching me the new aspects of the SRX. Jim Behnke was quick and thorough with pricing options. Everyone was attentive and helpful. All of my questions were answered quickly and efficiently. I was early but accommodated quickly. The paperwork was done quickly, accurately and agreed with the verbal assumptions entirely. Explanations were fast, courteous and forthcoming. This dealership was a total contrast to my previous dealer and even much improved over the previous experience here also. I would not hesitate to recommend them to anyone. More