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Earnhardt Cadillac

Scottsdale, AZ

5.0
856 Reviews

7901 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 856 reviews

March 11, 2013

Simply a WOW experience. Easy transition into a new vehicle and process was simple, efficient and friendly. Couldn't ask for more. They took time to answer all my questions and felt unrushed, comfor More

by jrotella1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Behncke
March 11, 2013

exceptional customer service today from luke morris and exceptional customer service today from luke morris and melvin cosby... luke diagnosed my problem and melvin knew how to fix it..... they More

by joenewm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
melvin cosby, Luke Morris
March 04, 2013

This is about a Lexus 2009 ES350 I purchased on Feb. 7, 2013. Julie has been very prompt on all of my queries through email. While I spent most of my buying time in the internet, her quick response has be More

by maricares350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Behncke
February 15, 2013

We were very pleased with the way our new SRX purchase was handled. From meeting Paul Lucero our salesman, Jim Behncke the general sales manager for our trade in and, Anthony Herrmann the finance manager More

by rahawest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lucero, Jim Behncke, Anthony Herrman
February 14, 2013

The whole experience at Earnhardt Cadillac was great. Julie was so helpful from showing us our options from everything from their new cars to the pre owned certified selection. She was very knowlageable. More

by mariabougher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Behncke, Jim Behncke, Anthony Herrman
Feb 14, 2013 -

Earnhardt Cadillac responded

Hi, Thank you so much for taking the time to write us a review here on our dealer rater page! Julie would be thrilled to hear these kind words. We're glad that your first experience as a Cadillac customer was with us here at Earnhardt, and we value your business more than you know. If you need anything at all, please don't hesitate to reach out. Also, feel free to follow us on Facebook and Twitter for upcoming events, specials, and deals! Sincerely, Tom Foushee General Manager

February 06, 2013

Well, it was the last hour of the Phoenix Open (yeah Phil) and just a few breaths away from the start of the Super Bowl. The night before we were internet shopping for a replacement for our dear Deville More

by sl7613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrmann-Finance;Stan Powell-Sales, Anthony Herrman, Stan Powell
Feb 07, 2013 -

Earnhardt Cadillac responded

Hi Earl and Char, It surely was a crazy weekend! Between the best golf I've ever seen Phil play, to the power outage in the Super Bowl and a near SF comeback.. it was a great weekend of sports. We're so thrilled that you chose our dealership as your Cadillac dealer. We're even more thrilled to see that you're loving your new CTS! I love the idea of names from American Jazz Musicians! That's awesome. If you need anything else at all, please don't hesitate to reach out to us. Feel free to follow us on Facebook and Twitter so we can better stay connected going forward. Sincerely, Tom Foushee General Manager

January 31, 2013

From the time we stepped out of our vehicle and were greeted by our friendly salesman Derek Spady, we felt very comfortable! We came to Earnhardt to look at a specific vehicle we saw on the internet. We More

by CharleneKnowles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Spady, Larry Nichols
Feb 01, 2013 -

Earnhardt Cadillac responded

Hi Charlene, Thank you so much for taking the time to write a review for us here. I'm so happy that your experience at our dealership was up to your expectations. Derek is a model member of our team, and he would be so grateful to hear such kind words. Feel free to follow us on Facebook or Twitter so we can better be connected, and if you need anything at all, please don't hesitate to reach out to us! Sincerely, Tom Foushee General Manager

January 30, 2013

Tom called us and we went over the past review in detail. Tom called us and we went over the past review in detail. Communiction breakdown seemed to have been the issue. I now believe customer service is #1 More

by fourstevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Foushee
Feb 01, 2013 -

Earnhardt Cadillac responded

Hi Dale and Peggy, I greatly appreciate you taking the time to come back on here and update your experience. Customer service truly is our number one priority and I'm glad that everything was able to be resolved in a timely and professional manner. We appreciate you guys more than you know. Feel free to follow us on Facebook and Twitter so we can better stay connected. Also, please stop by if you need anything else, or feel free to contact us any other way. Sincerely, Tom Foushee General Manager

January 29, 2013

I received excellent customer service from the team at Earnhardt Cadillac. From my initial conversation with Julie Behncke, it was obvious that she was committed to helping me find the right vehicle at th More

by jwoods3nq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Behncke, Jim Behncke, Anthony Herrman
Feb 01, 2013 -

Earnhardt Cadillac responded

Hi jwoods3ng, Thank you so much for taking time out of your day to come leave us a review. Jim and Julie are model members of our team here at Earnhardt Cadillac, and I'm thrilled that they were able to find the perfect XTS for you. What an awesome vehicle, I'm very excited for you! If you should need anything at all, please don't hesitate to reach out to us and let us know. Thanks for using Earnhardt Cadillac as your go to Cadillac dealer! Best, Tom Foushee General Manager

January 20, 2013

It's a wonderful experience at the dealership. Friendly It's a wonderful experience at the dealership. Friendly environment. Well received. Understood my requirement and customized the needs accordingly. c More

by yoursrudra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Spady, Armand Slason, Tobey Bates, Anthony Herrman, Mario Coronado
Feb 01, 2013 -

Earnhardt Cadillac responded

Hi Yousrudra, Thank you for such kind words! If you need anything else, please reach out to us! Feel free to follow us on Facebook and Twitter for service specials or other events we have going on that might catch your interest! Best, Tom Foushee General Manager

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