Earnhardt Cadillac

Earnhardt Sucks... Beware if you are a Legends Customer! These Guy are the worst... They Suck!!! They are the absolute Worst Cadillac, and I would say any dealership in the Valley. We Loved Legends b These Guy are the worst... They Suck!!! They are the absolute Worst Cadillac, and I would say any dealership in the Valley. We Loved Legends but since Earnhardt took over their service went to xxxx in a hand basket. I took my wife's 2010 CTS in for warranty work since it is 30 days away from the factory warranty to get some little stuff fixed. They refused to repair the faulty rear back up camera because it was installed by Legends and NOT Earnhardt. They totally copped and attitude and both the Service Manager and the General Manager Tom were complete xxxxx to my wife treating her like a criminal and have no customer service skills. They were not willing to work with us because we were not Earnhardt customers. WARNING ALL Legend Cadillac customers ... BEWARE these guys are thief's and will not honor anything Legends did! They are liars and will try to milk you for work that should be covered. Go to another Cadillac Dealership. Other dealerships will even pick up your car if you want them to. They need to go back to selling Fords because they do not know how to treat Cadillac customers. Go to ANY Cadillac dealer but this ONE. I have been purchasing news cars in the valley since the 80's and have NEVER been treated so poorly. THESE GUYS SUCK and they are TOTALLY FULL OF BULL!!! More

I received excellent service from start to finish. All of the Earnhardt Cadillac associates were extremely friendly and knowledgable, specifically my sales consultant, Robert Jelinek. Without the time and wo the Earnhardt Cadillac associates were extremely friendly and knowledgable, specifically my sales consultant, Robert Jelinek. Without the time and work he put in, I probably would not have purchased my vehicle. Earnhardt Cadillac is a dealership that I will always recommend. I have already begun to spread the word to my family, friends and colleagues. Thank you all for the wonderful experience. More

Robert and Tobey showed me exactly what i was looking for in the price ranges i needed. They did not try to show me or sell me something not in my list of needs and did not push me to consider anything i wa in the price ranges i needed. They did not try to show me or sell me something not in my list of needs and did not push me to consider anything i was not interested in. They were accomodating, patient, honest and worked hard to get me the best deal we could put together. I recommend them to anyone needing a new or used vehicle. I don't know what my next car will be, but i am certain it will come from Earnhardt and it will be a deal made with Tobey and Robert. More

I’ve been leery of Earnhardt’s reputation after some of the stories I have heard over the years, but Ron and the staff at Earnhardt Cadillac buried any lingering doubts I had left in me. Honestly “no bul the stories I have heard over the years, but Ron and the staff at Earnhardt Cadillac buried any lingering doubts I had left in me. Honestly “no bull!” everyone was great, excellent service, sales, friendly 5 STAR dealer and staff. This is the second great experience I have had with an Earnhardt dealership, they listen to their customers and get it done right the first time! More

Fast, friendly and courteous service with knowledgeable personnel. All questions were answered and detailed attention was provided. Dealership recently changed ownership and building improvements were up personnel. All questions were answered and detailed attention was provided. Dealership recently changed ownership and building improvements were upgraded and pleasant. All-in-all, a comfortable experience. More

Was surprised at how long Matt was a car salesman. Very atypical for the breed, e.g. he showed us cars that were less expensive than the one we were interested in. He knew the systems well enough, but nev atypical for the breed, e.g. he showed us cars that were less expensive than the one we were interested in. He knew the systems well enough, but never tried to sell the car in the conventional sense. Tobey had brief contact with us, but was helpful. Now that I know what he went thorough to get our financing and at a rate that is so low you would not believe, change that helpful rating to extremely helpful. Anthony not only did our paperwork, which was considerable, he explained all of our options and got us the best possible arrangements that we were only hoping that we would receive and was fun to talk to. The last time I dealt with his counterpart at another dealership, actually another Earnhardt, I almost got up and walked out. It felt like a visit more than a purchase. I know exactly where I will be purchasing my new CTS-V. More

Probably my first pleasurable experience buying a car in 40 years!! Loved working with Julie and the rest of the team. No bs and extremely helpful. 40 years!! Loved working with Julie and the rest of the team. No bs and extremely helpful. More

The team at Earnhardt Cadillac did an excellent job of finding the exact car I was looking for. Justin Sedgwick on the sales staff went out of his way to find the car that fit my tastes while keeping wit finding the exact car I was looking for. Justin Sedgwick on the sales staff went out of his way to find the car that fit my tastes while keeping within my budget. Anthony Herrmann with the finance department was also excellent to work with and made the financing process both transparent and painless. I highly recommend the for their service and knowledgeable staff. More

Simply a WOW experience. Easy transition into a new vehicle and process was simple, efficient and friendly. Couldn't ask for more. They took time to answer all my questions and felt unrushed, comfor vehicle and process was simple, efficient and friendly. Couldn't ask for more. They took time to answer all my questions and felt unrushed, comfortable and excited all at the same time. More

exceptional customer service today from luke morris and exceptional customer service today from luke morris and melvin cosby... luke diagnosed my problem and melvin knew how to fix it..... they exceptional customer service today from luke morris and melvin cosby... luke diagnosed my problem and melvin knew how to fix it..... they both deserve gold stars for their concern for my problem...... very friendly and knowledgeable........ More