Earnhardt Cadillac
Scottsdale, AZ
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Great responsive folks and first class service. Highly recommend. Quick service when needed on a very hot day. Happy on road service had a replacement battery on board, thus saving a trip to replace the recommend. Quick service when needed on a very hot day. Happy on road service had a replacement battery on board, thus saving a trip to replace the battery. Great job by all. More
Steven is since many years my service advisor at Earnhardt Cadillac. He is always friendly, very knowledgeable and helpful. I could not think of a more efficient and thoughtful Person. I drive my ca Earnhardt Cadillac. He is always friendly, very knowledgeable and helpful. I could not think of a more efficient and thoughtful Person. I drive my car with confidence. More
wonderful service by the best. Brandon is great and I always enjoy my experience at Coulter. I will remain a faithful Cadillac owner for years to come. always enjoy my experience at Coulter. I will remain a faithful Cadillac owner for years to come. More
I have been using Earnhardt service dept.for a few years and have always worked with Mario Coronado in the service dept. He is not only a nice person he is great at what he does. Always polite and very i and have always worked with Mario Coronado in the service dept. He is not only a nice person he is great at what he does. Always polite and very informative Highly recommend Earnhardt for their service. More
Brandon Porter was excellent as he has been every time I have service done on my suv. All work performed was great. I would highly recommend Brandon have service done on my suv. All work performed was great. I would highly recommend Brandon More
Anthony Herrman was my sales contact. He was outstanding to work with from showing me all of the XT4 and XT5’s that were available to reviewing all of the new features to helping get the price within my bud to work with from showing me all of the XT4 and XT5’s that were available to reviewing all of the new features to helping get the price within my budget! I have bought and leased a lot of cars over the years and Anthony was truly outstanding from start to finish and a pleasure to work with! I will return to Earnhardt Cadillac for my next purchase! More
What an unexpected and overwhelmingly wonderful experience. We have always had a great service experience at this dealership-even well before Legends was taken over by Earnhardt. But this time was experience. We have always had a great service experience at this dealership-even well before Legends was taken over by Earnhardt. But this time was positively extraordinary. We took our 2015 Escalade Platinum (72,000 miles) in to our excellent service advisor, Brandon Porter. We asked him to check for squeaking brakes and to correct what might be wrong. We waited in the waiting room, sales floor. To our pleasant surprise, Brandon came to us after about 45 minutes to an hour later with good news. There were no brake problems, the brakes are in good shape and the pads were still "thick." No need to replace. However, Brandon also said he had noted that there was a safety airbag recall out on our vehicle, but he didn't have extra inventory on hand to fix it - but "borrowed" what he needed (the safety fix) from another scheduled vehicle that wasn't due out that day and and took care of the recall without our even knowing of it! More surprising, when we were ready to retreive our vehicle and pay the service charge we were told there was no charge for checking the brakes (and, of course, not the recall.) When is the last time you were able to leave any automobile service department witj NOTHING TO PAY! and everything was fixed?!!! Thanks Brandon More
All the staff and advisors at the Earnhardt Cadillac provide a true Concierge Service. I have been working with Mario for the past 12 yr and always received contended service. He is like a doctor who provide a true Concierge Service. I have been working with Mario for the past 12 yr and always received contended service. He is like a doctor who doctors and treats the car and his clientele and leaves a pleasant and a long lasting experience. More
Mario is about as good as they come. His keen diagnostic ability is a rare commodity in today's times. He more than fills Armand's shoes. 20 year Escalade customer. ability is a rare commodity in today's times. He more than fills Armand's shoes. 20 year Escalade customer. More