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Earnhardt Cadillac

Scottsdale, AZ

5.0
844 Reviews

7901 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 844 reviews

January 22, 2023

Steven has been my contact for service to my XLR for a number of years. He is always honest and interested in my satisfaction. There was a nagging issue with my car and the service department kept working More

by david.cullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ansingh
Jan 23, 2023 -

Earnhardt Cadillac responded

Thank you for your stars, David! Our team works hard to deliver 5-star service and we're happy to hear you enjoyed your experience. We hope your XLR is running smoothly! Don't hesitate to reach out if there's anything else we can help with. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

January 20, 2023

Always consistent and very much like Brandon my service advisor.the dealership personnel always consistent always More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Jan 23, 2023 -

Earnhardt Cadillac responded

Thank you for always choosing us, Jan! We're so happy to hear Brandon takes excellent care of you. Until next time! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

December 28, 2022

We had a fabulous experience Don Tracy and Tobey Bates made it SO smooth and easy. Super positive experience More

by bev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Tracy, Tobey Bates
Dec 29, 2022 -

Earnhardt Cadillac responded

It's wonderful to hear that Don and Tobey provided you with a smooth experience! We appreciate your business and we can't wait to see you again soon! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

December 11, 2022

Best and easiest sales and finance experience I’ve had - bar none. Super professional and fast. More

by AdamH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Shakhwar, Tobey Bates
Dec 12, 2022 -

Earnhardt Cadillac responded

Thank you for your stars, Adam! We're so proud of Omar & Tobey for ensuring an excellent shopping visit. Congratulations! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

December 01, 2022

Brandon is my service rep. Extremely happy every time I bring my vehicle in, I get excellent service I really appreciate this young man he does a wonderful job for me, always f More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Dec 02, 2022 -

Earnhardt Cadillac responded

Thank you for trusting us with your vehicle, Dee! Our team works hard to ensure quality service & we're glad you enjoyed your experience with Brandon. We hope your car is running like new & if you have any further questions, don't hesitate to reach out! We're here to help! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

November 29, 2022

My rating is based on the service department only. If I was rating the sales department it would be a NEGATIVE 5 stars...they are incompetent and just crooks! Buy your car elsewhere and then get the More

by Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Herrman, Mario Coronado
Nov 30, 2022 -

Earnhardt Cadillac responded

Josh, While pleased to see Mario and our service team take great care of you, we're disappointed the same can't be said about our sales team. Should you like to discuss any issues you faced during the car-buying experience, please don't hesitate to contact me. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Nov 30, 2022 -

Josh responded

No Kenny...I remember you as well. I did contact you when the purchase took place and you did nothing until I threatened to return the vehicle I had purchased and was in my garage...things somehow were magically were "ok" then..You and Anthony ( who is the worst and as shady as they come) were definitely part of the problem and NOT the solution. Best of luck...or luck to whoever buys from your sales team as they'll need it

November 11, 2022

Mario Coronado my service advisor very professional and always shows concerns to my needs no matter the problem or situation Mario makes it happen.. More

by senorcolon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Nov 14, 2022 -

Earnhardt Cadillac responded

Thank you for your stars! We're so happy to hear Mario always goes above & beyond to ensure you're taken care of! Until next time! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

October 01, 2022

Great shuttle service to meet our schedule, and overall 5-star results. Always a good experience. More

by melmult
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ansingh
Oct 03, 2022 -

Earnhardt Cadillac responded

It's so nice to see that you always receive the service that you're looking for! Hope to hear from you again! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

September 30, 2022

PERFECT. BRANDON IS GREAT. ALWAYS TAKES CARE OF MY CONCERNS AND ALWAYS VERY PROFESSIONAL AND PROMPT. More

by rovaiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Oct 03, 2022 -

Earnhardt Cadillac responded

We are ecstatic to see that you Brandon constantly takes such good care of you! We look forward to working with you for many more years to come! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

September 21, 2022

Great service. Mario is great. Super convenient; they gave my husband a ride to his work and then delivered it back at the end of the day! More

by Suzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Sep 23, 2022 -

Earnhardt Cadillac responded

Hi Suzy, we are so proud of Mario and his efforts to provide you both with a positive visit! We really appreciate your feedback and hope to see you back again soon! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

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