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Earnhardt Cadillac
Scottsdale, AZ
840 Reviews
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November 20, 2024
Avoid buying a car from this dealership! I bought a new Cadillac, and simultaneously purchased the extended warranty back in 2022. 2 years later, I traded the car in on a new vehicle from I bought a new Cadillac, and simultaneously purchased the extended warranty back in 2022. 2 years later, I traded the car in on a new vehicle from a different dealership and canceled the extended warranty, expecting a full refund since I had never used it, never filed a claim against it. I was refunded a prorated portion only, and told by this dealership that my extended warranty ran concurrently with the manufacturer warranty. A complete scam, a money grab by the dealership to not refund all my money. I have never heard of an extended warranty running from day 1 on a vehicle with 7 miles at the time of purchase, and never heard of not getting back 100% of the cost of the extended warranty when not used, and the car still being under the manufacturers warranty. When asked for documentation they produced a document with no dates, no information, nothing to back up their claim. Whatever you do buy elsewhere and avoid the shady practices of Earnhardt Cadillac! More
by rysan6272
Employees Worked With
Aaron Beck
November 18, 2024
Best service in town. Courteous, prompt, efficient customer service ! I have been a very happy customer for 5 years and the entire team from service to sales are amazin Courteous, prompt, efficient customer service ! I have been a very happy customer for 5 years and the entire team from service to sales are amazing to deal with! If I could rate them with 10 stars I would. A shout out to Mario and Craig!! Randi Christel More
by Rambo
Employees Worked With
Craig/sales, Mario Coronado
September 16, 2024
Simple Oil change. Service person assigned to our account is Steve Ansingh. He's alwasy extremely friendly and helpful. Great representative of the Cadillac industry an Service person assigned to our account is Steve Ansingh. He's alwasy extremely friendly and helpful. Great representative of the Cadillac industry and Earnhardt in Scottsdale. Had a small issue with a seat belt and Steve took care of that as well. Very Thankful!!! More
by stan
Employees Worked With
Steven Ansingh
