Back

Earnhardt Cadillac

Scottsdale, AZ

5.0
869 Reviews

7901 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

Directions

By Type

Showing 869 reviews

August 01, 2025

Mario Coronado, Service Advisor, as always, took great care completing the service, inspection and updating of the Escalade. No one does it better. Craig Bergmann, Sales, was very precise and effective More

by jjjsiket555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Ingram, Finance: (not sure why her name is not on the dealership team list because she has worked there for more than 7 years., Mario Coronado, Craig Bergmann
July 31, 2025

Mario and the whole service department crew was great servicing me and my vehicle with all the construction going on they made it a good experience, very pleased with your service department More

by fredsr3fredsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Aug 01, 2025 -

Earnhardt Cadillac responded

Thank you for the fantastic feedback! We're thrilled to hear that Mario and the service team provided you with a great experience despite the ongoing construction. Your satisfaction is our top priority, and we appreciate your support! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

July 23, 2025

The service department is absolutely great. I can’t say enough about it in my contact service manager is Mitchell Who has exceptional customer service skills and Ben’s over backwards to please More

by Michaelpanicola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Like I said before there are people in the service department I see every time I’m there, but I do not know their name and they are exceptional. I will probably try to get their name next time I go in., Mitchell Melero
Jul 24, 2025 -

Earnhardt Cadillac responded

Thank you for the fantastic review, Michael! We're thrilled to hear about your positive experiences with our service team, especially Mitchell. We appreciate your loyalty and look forward to continuing to provide you with exceptional service every time you visit. Enjoy your day! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

July 17, 2025

Brandon is great at taking care of my needs. Very professional and affable. Hasn’t disappointed me at any time. Keep up the good work. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Jul 21, 2025 -

Earnhardt Cadillac responded

Thank you, George! We're thrilled to hear about your positive experience with Brandon. Our team is dedicated to providing top-notch service, and it's great to know that we're meeting your expectations. We appreciate your support and look forward to serving you again! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

July 17, 2025

Great buying experience. Roberto and Anthony were helpful without pushing for a sell. Definitely recommend More

by ahornick001
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roberto Saenz, Anthony Herrman
Jul 21, 2025 -

Earnhardt Cadillac responded

Thank you for your fantastic review! We're thrilled to hear that Roberto and Anthony provided you with a great buying experience. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

July 17, 2025

Brandon is an exceptional service rep. I trust him completely which is important now that I am a widow. More

by tomkaywin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Jul 21, 2025 -

Earnhardt Cadillac responded

Thank you for your kind words! We're glad to hear Brandon provided you with exceptional service. Building trust is essential, and it’s wonderful to know you felt supported. We appreciate your feedback and look forward to serving you again! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

June 21, 2025

Excellent service and Brandon kept me informed what was going on with my car I did not have a warranty any longer but the price was good to fix the problem More

by wendyb2232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Jun 23, 2025 -

Earnhardt Cadillac responded

Thank you for sharing your positive experience! We're thrilled to hear that Brandon provided excellent service and kept you informed throughout the process. It's great to know you found our pricing reasonable. We appreciate your support and look forward to serving you again! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

June 10, 2025

Stephen is the best. Always courteous and helpful to explain the recommended procedures. Great service. More

by Rebeccamcfee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ansingh
Jun 11, 2025 -

Earnhardt Cadillac responded

Thank you for your kind words, Rebecca! We're thrilled to hear that Stephen provided you with excellent service. Our team is always here to help and ensure you have a great experience. We appreciate your feedback! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

June 02, 2025

Quick friendly service on my oil change. Able to make appointment for the same week. More

by cyndia2528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Melero
Jun 03, 2025 -

Earnhardt Cadillac responded

Cyndia, we’re thrilled to hear you had a great experience with our quick and friendly service! We strive to make scheduling easy and convenient for our customers. Thanks for taking the time to share your feedback! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

May 29, 2025

The service team does a great job each and every time we visit. Kudos to Mitchell. More

by denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Melero
May 30, 2025 -

Earnhardt Cadillac responded

Thanks for the fantastic feedback, Denise! We're thrilled to hear that our service team consistently meets your expectations. Mitchell and the team will appreciate the shout-out! Looking forward to your next visit! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

1
...