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Earnhardt Cadillac

Scottsdale, AZ

4.9
880 Reviews

7901 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 880 reviews

February 10, 2026

Brandon is the best service advisor in town. I trust him completely with my car. More

by ursula redendo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Feb 11, 2026 -

Earnhardt Cadillac responded

It’s wonderful to hear you had such a positive experience with Brandon! Your trust means a lot to us, and we’re glad he could provide the service you deserve. We look forward to assisting you again in the future! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

February 04, 2026

Mario is a great advisor and has taken care of my Cadillac’s since 2011 More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Feb 05, 2026 -

Earnhardt Cadillac responded

It’s wonderful to hear about your positive experiences with Mario! Our team is dedicated to providing exceptional service, and it’s great to know that he has been there for you since 2011. Thanks for sharing your journey with us! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

February 03, 2026

Stopped by just before closing to walk thru the lot. Omar from sales saw us and asked if he could help, about ten minutes later we left purchasing an Escalade with a deal that was great. Efficient and More

by Squad924
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Shakhwar
Feb 04, 2026 -

Earnhardt Cadillac responded

We’re so glad to hear about your positive experience! It’s wonderful that Omar could assist you in finding the perfect Escalade. We aim to make the process as smooth as possible, and your feedback means a lot to us. Enjoy your new ride! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

December 15, 2025

Brandon is the best! !! He handles everything professionally and communicates with me throughout the process. I've never been disappointed. More

by colton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Dec 17, 2025 -

Earnhardt Cadillac responded

Thank you for sharing your positive experience with Brandon! Our team strives for professionalism and clear communication, so it's great to know we met your expectations. Thank you for your kind words and for choosing us! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

December 06, 2025

Professional and courteous and the entire staff was very helpful. The lounge was wel lequiped and very comfortable to wait in. More

by rreinecke7
Recommend Dealer
Yes
Employees Worked With
Dave Matthias
Dec 08, 2025 -

Earnhardt Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team and enjoyed our lounge. We strive to provide a comfortable environment for all our guests. Looking forward to welcoming you back! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

November 15, 2025

Mario and the team of porters are fantastic. Friendly and great open communication throughout the visit. Very well run dealership More

by doeantic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Nov 17, 2025 -

Earnhardt Cadillac responded

Thanks for the fantastic feedback! We're thrilled to hear that Mario and our team provided you with a great experience. Open communication and friendly service are what we strive for. We appreciate your support and look forward to welcoming you back! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

November 09, 2025

They called me to remind me I needed service on a recall. I wasn't ready to take it in so they said not a problem. When I was ready they got me right in at the time I wanted. They took care of the problem More

by jlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ansingh
Nov 10, 2025 -

Earnhardt Cadillac responded

Thank you for sharing your experience! We're glad to hear our team was able to accommodate your schedule and resolve the recall service efficiently. Your satisfaction is our top priority, and we appreciate your trust in us! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

October 30, 2025

Outstanding Service Department Rep. Mitchel, who is very personal and customer orientated. Very satisfied with the service and my XT5 was ready on time.. More

by valtom123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Shakhwar, Mitchell Melero
Oct 31, 2025 -

Earnhardt Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that Mitchel provided you with outstanding service and that your XT5 was ready on time. Your satisfaction is our priority, and we look forward to serving you again! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

October 30, 2025

Mario is the best fast service and good communication. Never have been disappointed and good outcomes More

by doeantic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Oct 31, 2025 -

Earnhardt Cadillac responded

Thank you for the fantastic feedback! We're thrilled to hear that Mario provided you with fast service and clear communication. Your satisfaction is our priority, and we're glad to know you’ve consistently had great experiences with us. We appreciate your support! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

September 16, 2025

Horrible customer experience. Very rude and make purchasing a vehicle like pulling teeth. Marked up vehicles. More

by Travmatic2382
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Jelinek
Sep 16, 2025 -

Earnhardt Cadillac responded

We're disappointed that we were unable to come to terms on this pre-owned vehicle. We appreciate the opportunity to earn your business and wish you the best of luck on your vehicle search. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Sep 16, 2025 -

Travmatic2382 responded

I never got a FAIR opportunity.

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