Earnhardt Buick GMC - Mesa
Mesa, AZ
By Type
483 Reviews of Earnhardt Buick GMC - Mesa
Oil Change/Tire Rotation Gone Wrong While rotating tires on my 2013 Terrain the technician noted a nail in one of the tires which explain the slow loss of air pressure I had been experie While rotating tires on my 2013 Terrain the technician noted a nail in one of the tires which explain the slow loss of air pressure I had been experiencing. The tread depth and age of the tire suggested new tires were in order but service advisor agreed to patch the tire which would allow me to purchase new tires in a week or two. However when removing the tire from the wheel the side wall split necessitating a change of plans. A pair of new tires was ordered and installed on my car within 24 hours. The service was great for the unexpected problem and my Terrain is now safely back on the road. More
Contacted Wes Sherwin in service. Wes is the BEST!! Wes Sherwin, in the Service department is always there to help us. I would recommend him to anyone. Always very polite!! No problem to big for him t Wes Sherwin, in the Service department is always there to help us. I would recommend him to anyone. Always very polite!! No problem to big for him to resolve. More
Best dealer experience I’ve ever had Roger at Earnhardt GMC/Buick was very friendly, knowledgeable and far from the stereotypical sleazy car salesman . He was very reassuring during the Roger at Earnhardt GMC/Buick was very friendly, knowledgeable and far from the stereotypical sleazy car salesman . He was very reassuring during the sale and purchase process as well . I got a great deal on the exact SUV I went for and couldn’t be happier . More
Quick, efficient and effective service Due to a slow leak in one of our tires for awhile now, we had been monitoring the situation, as Weston Lange suggested, and had already scheduled an a Due to a slow leak in one of our tires for awhile now, we had been monitoring the situation, as Weston Lange suggested, and had already scheduled an appmt to have it checked, along with other service maintenance. However, when the leak seemed to become more pronounced, I called Weston to see if I could get the car in sooner for this service only. Weston went out of his way to get me an appmt for that morning. Although I knew one option was to buy a new tire, they analyzed the leak and found that they could fix it. In all I spent 2 hours from the time I entered the dealership to when I left. Weston is always gracious and accommodating and explains everything thoroughly and well. The service was fast and efficient. Can't say enough about the service I received. More
Awesome Alan Grantham was very professional and polite, Really enjoyed my experience with all the guys the manager and Alan were terrific highly recommend wo Alan Grantham was very professional and polite, Really enjoyed my experience with all the guys the manager and Alan were terrific highly recommend working with them. More
Service Easy to schedule service. Greated promptly. Service completed within the time promised. Earnhardt has a well earned reputation for doing the right th Easy to schedule service. Greated promptly. Service completed within the time promised. Earnhardt has a well earned reputation for doing the right thing to its customers. Thanks. Highly recommend More
Great customer care, good communication throughtout the day I really feel that my best interests were the priority of the day, great communication, accurate information. Great personalities at the check in desk I really feel that my best interests were the priority of the day, great communication, accurate information. Great personalities at the check in desk and good people skills put me at ease. More
Oil Change Service and sales were great I would recommend to anyone looking for a vehicle, they take care of you from start through finish. I couldn't ask for a Service and sales were great I would recommend to anyone looking for a vehicle, they take care of you from start through finish. I couldn't ask for a better experience. More
Great Job! My experience was great. Weston always takes the time to explain things, and looks to make sure I'm getting the best offer available in the Service De My experience was great. Weston always takes the time to explain things, and looks to make sure I'm getting the best offer available in the Service Dept. More
Excellent service! As always an excellent deal and service for the client and the car, you have to look for Steven Duffy, he is really great. Thank you for everything!! As always an excellent deal and service for the client and the car, you have to look for Steven Duffy, he is really great. Thank you for everything!! More