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Eagle River Ford - Service Center

Eagle River, WI

4.8
164 Reviews
Call Service Center (715) 479-4401

164 Reviews of Eagle River Ford - Service Center

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May 22, 2023

Kevin does a great job. Got my oil changed in ‘22 F250 Tremor. Entire transaction was smooth. Will be back. More

by dan.reeve
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hysell
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May 23, 2023 -

Eagle River Ford responded

That what we aim for every time. Thank you for the review.

Jun 08, 2023 -

Eagle River Ford responded

Great to hear--If your 2022 Ford Tremor needs anything else, be sure to see us. Have a great day

May 21, 2023

Eagle River Ford is my first choice for purchasing new vehicles and fast quality service after. More

by JTIESLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wergin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Tiesling, Dave Branstiter
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May 23, 2023 -

Eagle River Ford responded

I just wanted to reach out and see how we can assist you better in the future. Based on your review you seem satisfied with our store, but the ONE STAR rating says different. Please reach out to me and let me know what we can do to earn 5 STARS. 715-479-4726. Derek Raschka-GM

May 15, 2023

Never met Kevin Hysell. Dealt with Dave Branstiter on the vehicle purchase and he was a pleasure to work with. More

by JTROBBY60
Recommend Dealer
Yes
Employees Worked With
Dave Branstiter, Kyle Plummer
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May 23, 2023 -

Eagle River Ford responded

Thank you for the 5 Star review

May 15, 2023

Only part of the experience I was not happy with was the bill was much higher than expected. No explanation on what was the reason and why it was as necessary. More

by OYSTERDOGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hysell
Report | Print
May 23, 2023 -

Eagle River Ford responded

Thank you for the review. I certainly appreciate the 5 Stars even thought we did not meet your expectations. I will be sure to discuss this with the Service Writers, so we can earn the review in the future.

May 13, 2023

This was the greatest service team I've ever dealt with. Technicians were amazing and sales staff was very friendly. More

by JWERG84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wergin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hysell, Jose Hernandez
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May 13, 2023

The work was done on time and to my satisfaction. I have never had a negative experience in all the years I have taken my vehicle to Eagle River Ford. More

by PVBCKP1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wergin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hysell, Jose Hernandez
Report | Print
May 23, 2023 -

Eagle River Ford responded

Thank you for the positive response. It is always nice to hear about other people's experience.

May 13, 2023

I had some work to complete on my laptop. One of the sales managers gave me their desk to use while my Focus was being repaired. Able to keep my day going by working remotely and a fixed car More

by kjesboc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Report | Print
May 23, 2023 -

Eagle River Ford responded

Thank you for the review. I am glad to hear that your day was still able to be productive.

May 12, 2023

Great service as always, really appreciate the personal attention to service and the effort put in by Eagle River Ford More

by TODDMONGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wergin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Plummer, Kevin Hysell
Report | Print
May 10, 2023

Thanks for taking care of my undercoating needs. Great working with everyone at eagle river Ford More

by RSROCKET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wergin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hysell
Report | Print
May 09, 2023

They are always good at keeping me informed of how long the service will take. More

by GREENBAYFAN52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Report | Print
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