Eagle River Ford

service Went in for my vehicle because of a starting problem. Also had an oil change and fluids topped off and checked. Along with that came a tire rotation Went in for my vehicle because of a starting problem. Also had an oil change and fluids topped off and checked. Along with that came a tire rotation which was not done as the tires are still in the same rotation. Also they did a diagnostic test on our spark plugs. Went back because they did not fix my starting problem and was leaking gas when started. The technician did not replace the “O” ring when replacing the fuel pump. When I took it in the second time the technician came out and told me what was wrong, fixed it and did not charge me. Also did not replace the tire inflation caps which I asked to be done. Next week later my tire sensor came on for a low tire. Tire was in the same location as previously. Im not feeling confident with their service right now. This is why I have rated them so low. More

Amazing Customer Service! I was heading home on a Sunday morning from vacation, when my Jeep wouldn't shift into 2nd gear. I live in Milwaukee, and had to leave it at the Eagl I was heading home on a Sunday morning from vacation, when my Jeep wouldn't shift into 2nd gear. I live in Milwaukee, and had to leave it at the Eagle River Dodge dealership. I worked with Ed and Bill at the dealership who truly made this a seamless process for me. Especially, since I live five hours away. Over a weeks time I was in contact with Ed and Bill. Any phone call or text I would send they would get back to me immediately with and answer or solution. Both Ed and Bill truly understand what good customer service is. By far the best experience I've had when it comes to dealing with any dealership. I wish this dealership was in my backyard, and not so far away. Don't hesitate to take your vehicle here or buy from here. They treat you life family. THANKS AGAIN ED AND BILL! Simply amazing service. More

Good deal, and friendly faces I was fortunate enough to find a used 1996 Cadillac for under $2000 at the Ford dealership. They were very helpful and willing to answer all my quest I was fortunate enough to find a used 1996 Cadillac for under $2000 at the Ford dealership. They were very helpful and willing to answer all my questions as this was my first time buying a car from a dealership. Definitely would recommend this Ford dealership. More

Quick and smooth Check with competitors all around and eagle river went above and beyond to get a great price and experience. Change from years of chevy to ford Check with competitors all around and eagle river went above and beyond to get a great price and experience. Change from years of chevy to ford More

2017 Ford F150 Great experience purchasing our new truck. Excellent service. Pleasant, knowledgeable staff. Good rapport with our salesperson, he answered all of our Great experience purchasing our new truck. Excellent service. Pleasant, knowledgeable staff. Good rapport with our salesperson, he answered all of our questions. The financial person was very efficient and helpful with the purchase. We've only been in this area for 3 1/2 years and have taken our other vehicles to Eagle River Ford for service and we knew that when it was time to purchase a new vehicle we would be going there. I would recommend Eagle River Ford/Dodge to anyone who is looking for a new vehicle, good service and knowledgeable staff. A big thank you to the staff at Eagle River Ford/Dodge. More

2018 F150 Great Customer Service! Very happy with our big beautiful blue Ford F-150 Very friendly and helpful staff. We will definitely recommend Eagle River Great Customer Service! Very happy with our big beautiful blue Ford F-150 Very friendly and helpful staff. We will definitely recommend Eagle River Ford More

Great car buying Experience Ken Caudill at Eagle River Ford was great to work with. He was extremely friendly and knowledable and also so quick with everything. The rest of the s Ken Caudill at Eagle River Ford was great to work with. He was extremely friendly and knowledable and also so quick with everything. The rest of the staff at the dealership were also extremely personable, I would highly reccomend working with Eagle River Ford/Dodge if you’re in the market for a new vehicle. More

Great dealership Eagle River Ford Very good experience at Eagle River Ford. Very thorough salesman, Ken Caudill. Owner, Kyle along the the service people are all very helpful and knowl Very good experience at Eagle River Ford. Very thorough salesman, Ken Caudill. Owner, Kyle along the the service people are all very helpful and knowledgeable. More

Fast, efficient, fair Great deal with no haggling. Super friendly, soft spoken, easy going salesman. Incredibly fast and efficient financing made closing the deal a breez Great deal with no haggling. Super friendly, soft spoken, easy going salesman. Incredibly fast and efficient financing made closing the deal a breeze. This will be our go to first dealer the next time we need a vehicle. More

You are the BEST Ken ~ I want to Thank you for all that you have done for us. All your hard work and dedication to us has meant the world. Thank you for finding us exa Ken ~ I want to Thank you for all that you have done for us. All your hard work and dedication to us has meant the world. Thank you for finding us exactly what we were looking for. Eagle River Ford I give you a 10 star for everything. Everyone that had part in this was GREAT. Thank you Ken Caudill for EVERYTHING. <3 <3 you are the best More