Eagle River Ford

Good customer service, was able to make a timely appointment for an oil change. Thank you! appointment for an oil change. Thank you! More

Don't know a Kevin are salesman was Justin. I would give Justin a five star. I would give Justin a five star. More

Always honest, efficient and friendly. you cant ask for more than that! I highly recommend this dealership. you cant ask for more than that! I highly recommend this dealership. More

I had a great experience purchasing our new expedition. Service afterwards has been stellar as well. Service afterwards has been stellar as well. More

Great experience purchasing our new truck. Excellent service. Pleasant, Knowledgeable staff. Good rapport with our salesman, he answered all of out questions. The financial person was very Excellent service. Pleasant, Knowledgeable staff. Good rapport with our salesman, he answered all of out questions. The financial person was very efficient and helpful with the purchase. I would recommend Eagle River/Dodge to anyone who is looking for a new vehicle, good service and knowledgeable staff. A big thank you to the staff at Eagle River Ford/Dodge. More

Eagle River Ford has always provided superior service both in the sales department and any follow up work in the service and parts departments. You will be treated like family there! both in the sales department and any follow up work in the service and parts departments. You will be treated like family there! More

Excellent purchase experience! Dave did and awesome job as always. Matt in finance did a great job as well. We have purchased several trucks from Eagle River Ford and have alway Dave did and awesome job as always. Matt in finance did a great job as well. We have purchased several trucks from Eagle River Ford and have always had a great experience. More

Horrible purchase experience! My salesman Justin was great, but after waiting 10 months for my new 2022 F150 to arrive, I was notified on delivery day that it would not come out o My salesman Justin was great, but after waiting 10 months for my new 2022 F150 to arrive, I was notified on delivery day that it would not come out of park and needed to be repaired which could take weeks. I spoke to the technician who had no idea what the problem was and had no idea how long it would take to fix. Meantime, the sunroof in my 2015 F150 kept jamming so I asked the sales manger if they could take a look at it as a courtesy while I await my new truck. Big mistake! According to the sales manager Eric, they were not going to fix a truck so I could sell it and the trouble with my new truck was Fords problem and not theirs, so if I wanted to cancel the order it didn't bother them and they would just sell my truck to someone else! Terrible response! I promptly reported the entire incident to Ford Corporate and cancelled the order. Very disappointed in the entire experience. They obviously do not care about their customers! I will wait a month and order a 2023 from a different dealer. More

I spent 40 minutes in their showroom, looking around at a black Shelby truck and waiting to be asked if they could help me…. I went in to purchase a new truck, but was never even greeted by anyone! They lo black Shelby truck and waiting to be asked if they could help me…. I went in to purchase a new truck, but was never even greeted by anyone! They lost a big sale today! More

Buying a vehicle from them is easy. Try to get service or answers is impossible. As soon as you drive off the lot. Thats it. Thats what ur stuck with if ther are any issues.. they simply do not care. They wi answers is impossible. As soon as you drive off the lot. Thats it. Thats what ur stuck with if ther are any issues.. they simply do not care. They will ignore and lie to you. More