Eagle Kia

If I could give them -five strars I would. ! The worst dealership on long Island. WARNING don't go there! I bought a 2024 telluride on 2/7/24 it had many recalls within two weeks and one of the ! The worst dealership on long Island. WARNING don't go there! I bought a 2024 telluride on 2/7/24 it had many recalls within two weeks and one of the recalls was Replace the whole dam engine!!~xxx!! It only had 2,000 miles on it they wouldn't give me a new car so now I have a $50,000 parts car! They replace my engine and nothing but noise after with no help from them in fixing it. I said I bet there will be bolts missing and guess what I took it to Smithtown KIA and yes they found bolts missing. The service help Angel and Fernando are rude and obnoxious liars and they talked down to me like I was a idiot, probably because I am a woman. I lived at the dealership I was there over 10x within the first three months of owning the car. Which was the reason I bought a new car for so I wouldn't be sitting in a garage waiting for my car to be repaired. I am so feed up, I've been fighting Kia corporate for over eight months. They are only willing to give me $1,200 for my all troubles absolute xx! When I went to Kia in Smithtown they got me also they had me trade in my 2024 and now I have lost over 15,000 in buying new cars. More

It was a pleasure working with Jhoan. He was Knowledgeable, respectful and accommodating. He was not pushy and made himself available for any questions or concerns. He returned calls in a He was Knowledgeable, respectful and accommodating. He was not pushy and made himself available for any questions or concerns. He returned calls in an appropriate amount of time. I loved how he explained everything about the car. I drove away in my new car feeling confident that I made a great choice. Thanks for working with me. Keep that genuineness always. More

Great experience, all very nice people and Steven was a pleasure to go business with. pleasure to go business with. More

Cherise at KIA Riverhead, was awesome! She introduced herself to us the minute we walked through the door, but also gave us the space to look around and ask her questions at our leisure wi She introduced herself to us the minute we walked through the door, but also gave us the space to look around and ask her questions at our leisure without standing over us. We appreciated that. Cherise has a lovely disposition, professional and clearly is very knowledgeable about the KIA product. We ordered car mats to be installed in our new Sportage and look forward to meeting with Cherise again in the future since we still have many questions for her. MANY!! lol Thank you Cherise and everyone at KIA for a very enjoyable experience. Happy Holidays to all!! More

Christopher was great, came in with a price in mind and with very little back and forth they agreed to the price I wanted and I was in and out of there in a little over an hour, definitely one of the bette with very little back and forth they agreed to the price I wanted and I was in and out of there in a little over an hour, definitely one of the better dealerships on the island, they filled the car with gas and detailed it while I was waiting on the paperwork. More

Honest to work, Personal very profesional, bilingual and great job. Thank you very much. I Hope Do you have a great Happy Thanksgiving . great job. Thank you very much. I Hope Do you have a great Happy Thanksgiving . More

Got a new lease at Kia Riverhead. It was an, easy, quick and professional experience! Everyone was helpful and super nice! It was an, easy, quick and professional experience! Everyone was helpful and super nice! More

Very happy the way all the work to be done was explained to me. Car runs great!! to me. Car runs great!! More

Excellent service and quick turn around. Johan went over and beyond helping me. Fully recommended Johan went over and beyond helping me. Fully recommended More

Service was terrible, slow and incomplete. Great car terrible service . Spent 3 hours for your recall repair and oil change Great car terrible service . Spent 3 hours for your recall repair and oil change More