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Eagle Chevrolet

Riverhead, NY

4.4
239 Reviews

1320 Old Country Road

Riverhead, NY

11901

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Showing 239 reviews

February 23, 2024

Jayson was attentive and had every detail accounted for. Car was delivered and met every expectation. Great overall experience for us. More

by Dandilauro2711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayson Gomez, Matthew Adams-Korn
Feb 26, 2024 -

Eagle Chevrolet responded

We're delighted to know that Jayson and our team at Eagle Chevrolet of Riverhead met your expectations. Thanks for sharing your positive experience with us!

February 15, 2024

Awful Not organized Contradicts themselves with not knowing information Terrible experience with the service management More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Adams-Korn
Feb 16, 2024 -

Eagle Chevrolet responded

Bob, we're really sorry to read about your experience. It's clear we've fallen short of our goal to provide excellent service and for that, we apologize. We'd appreciate the opportunity to learn more about what happened so we can address it properly - please reach out when you have a moment. Thank you, Customer Care Team - CustomerCare@eagleautomall.com

February 11, 2024

John hooked me up made it easy. Came all the way from Nassau please to do business with them. Thank you Steve More

by stevenbrigham15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Feb 12, 2024 -

Eagle Chevrolet responded

Steve, we're glad to know John made your experience at Eagle Chevrolet of Riverhead a smooth one. We appreciate you making the trip from Nassau! Safe travels in your new ride.

February 09, 2024

Mike Roperti Everette and the entire staff were very transparent and stayed true to the deal!!! They went above and beyond to make sure that we were satisfied with the delivery of the vehicle. They sho More

by Dan Poole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Roperti & Everette, Matthew Adams-Korn
Feb 09, 2024 -

Eagle Chevrolet responded

Dan, it's fantastic to know that Mike and the team at Eagle Chevrolet of Riverhead went above and beyond for you. We appreciate your recommendation! Enjoy every feature in your new car!

February 04, 2024

Never got a response to my offer on a car and I tried two times More

by Stang629
Recommend Dealer
No
Employees Worked With
Matthew Adams-Korn
Feb 05, 2024 -

Eagle Chevrolet responded

This feedback is disappointing to receive, as we are committed to responsive and timely communication. If you're open to giving us another chance to earn your business, we would be happy to assist you. Please reach out to our Customer Care team at customercare@eagleautomall.com when you have a moment. Thank you.

January 20, 2024

I have used Eagle service for more than 20 years. Eagle has always completed the work efficiently and in a timely manner. The service office has always listened to my concerns and explained everythin More

by dmarkertny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn
Jan 22, 2024 -

Eagle Chevrolet responded

We're honored to know that you've trusted Eagle Chevrolet of Riverhead for over 20 years! It's always our goal to provide efficient and timely service while keeping communication clear. Thanks so much for your continued support!

January 19, 2024

Jay was great very helpful not pushy at all and the rest of the team at Eagle Chevrolet was very helpful kind respectful and informing I appreciate their service very much and will definitely be shopping wi More

by Keith taplin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Gomez, and John in billing department , Matthew Adams-Korn
Jan 22, 2024 -

Eagle Chevrolet responded

Keith, it's fantastic to know that Jay and the rest of our team at Eagle Chevrolet of Riverhead provided you with great service. We appreciate your kind words and look forward to seeing you again in the future!

January 13, 2024

Eagle Chevrolet has been an excellent dealer to lease, buy and service your vehicle. I’m totally satisfied with eagle Chevrolet. 2020 Traverse. More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk fellow. 1-14-24
Jan 15, 2024 -

Eagle Chevrolet responded

We're so glad to know you've had a great experience with us at Eagle Chevrolet of Riverhead! We appreciate your support and hope you continue enjoying your 2020 Chevrolet Traverse.

January 05, 2024

Everything was done professionally and in reasonable time. The service writer answered my questions and had my car done quickly. More

by taurusbmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn
Jan 05, 2024 -

Eagle Chevrolet responded

We're glad to know you had a positive experience with our service team at Eagle Chevrolet of Riverhead! Thanks for the feedback and we look forward to assisting you again in the future.

December 29, 2023

Went to Eagle Chevrolet, no appointment, service tech LuAnn was very very helpful. She set up my service appointment and kept me up to date throughout the day with calls to my cell phone. I even receiv More

by elef47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LuAnn from service
Jan 02, 2024 -

Eagle Chevrolet responded

We're delighted to know that LuAnn and our team at Eagle Chevrolet of Riverhead were able to provide you with top-notch service! We strive for excellence in all we do, so it's great to hear your feedback. Thanks for choosing us!

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