
Eagle Chevrolet
Riverhead, NY
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The Absolute Opposite of Bait and Switch! Replacing my beloved, 15-year-old BMW after 205,000 miles could have been traumatic but the Eagle Team made it a pleasure--and the absolute opposite o Replacing my beloved, 15-year-old BMW after 205,000 miles could have been traumatic but the Eagle Team made it a pleasure--and the absolute opposite of "bait and switch." They held the Mazda3 iGrand Touring I wanted over the weekend for a small, refundable deposit, then demonstrated features I hadn't really paid attention to online, came up with even better lease terms than initially discussed, handled all the registration and insurance paperwork while we had lunch, and finally put dealer plates on my old car and drove it back to my local service station for resale while I cruised home in the new 3. Special praise for Roland Santiago, Ben Meadows, and Jose Lopez.. DMA/Sag Harbor More
Good works gleam good words Great service in my tire emergency. There was clarity in explaining issues and upcoming service that should be considered. Just delightful. Thank y Great service in my tire emergency. There was clarity in explaining issues and upcoming service that should be considered. Just delightful. Thank you again Nancy. More
Friendly and efficient service A warning light came on in my Mazda, so I took it in first thing Monday without an appointment. The service staff was busy but I was quickly seen. My A warning light came on in my Mazda, so I took it in first thing Monday without an appointment. The service staff was busy but I was quickly seen. My car was serviced, easy repair and I also had an oil change and inspection at the suggestion of the service coordinator. Everything was done promptly and everyone was very nice. More
Service Dept Rocks This was our second time visiting the Volvo Service Dept at Eagle and once again they were polite, professional and fast. Also the free ice cream sand This was our second time visiting the Volvo Service Dept at Eagle and once again they were polite, professional and fast. Also the free ice cream sandwiches are a really nice touch. More
Best experience buying a car we ever had. First of all Bill Dowling is one of nicest men we ever met, he was very helpful and not pushy, understood our needs and Jose who handled our financin First of all Bill Dowling is one of nicest men we ever met, he was very helpful and not pushy, understood our needs and Jose who handled our financing was also a very nice man and very helpful. Purchasing our vehicle went very smooth and we drove out of the dealership with exactly the car we wanted. We highly recommend Eagle Auto Mall. More
Thanks for the experience. I have been very impressed with EVERYONE (sales, finance and service) at Eagle. In the past I have owned BMW's and was greatly pleased with their serv I have been very impressed with EVERYONE (sales, finance and service) at Eagle. In the past I have owned BMW's and was greatly pleased with their service also. So I was most hesitant to trade my great service with BMW -when I decided to lease with Volvo. The waiting room could not be improved at all-(coffee, juice and snacks)-and the service was quick, informative and painless. All were extremely courteous and professional. Not to mention-the free car wash. More
Parts I needed to have a duplicate key made for my car. Peter was extremely helpful and explained every part of the key that was needed and provided me wi I needed to have a duplicate key made for my car. Peter was extremely helpful and explained every part of the key that was needed and provided me with the price and when the key would be available. He followed up with a phone call as promised. I made an appointment for the key programming with Nancy who was very knowledgeable, friendly and welcoming. She kept me posted on how long it would take, and showed me the waiting area which was very comfortable. This was my first visit to this dealership and I would recommend it. More
Excellent service, great people. Service was provided as promised, without any hassles. All work was completed on time and staff was knowledgeable, and eager to make the whole experie Service was provided as promised, without any hassles. All work was completed on time and staff was knowledgeable, and eager to make the whole experience as trouble free and convenient as possible. Top shelf facility. More
used car purchase Bought a used car from John Brown, what a pleasure to deal with. His no pressure attitude and ease of dealing with him made the purchase a painless a Bought a used car from John Brown, what a pleasure to deal with. His no pressure attitude and ease of dealing with him made the purchase a painless and pleasurable experience. I highly recommend John Brown for your used car purchase. More
Inspection Always a pleasure, They are time efficient and courtesy. They met all needs to service my vehicle . They take the time to explain. Their estimated t Always a pleasure, They are time efficient and courtesy. They met all needs to service my vehicle . They take the time to explain. Their estimated time for service is always accurate. More