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Eagle Chevrolet

Riverhead, NY

Overview
Reviews
Vehicles
4.5
224 Reviews
Call Dealership (866) 428-9720

1320 Old Country Road

Riverhead, NY

11901

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Showing 224 reviews

February 03, 2025

This Dealership is a DISASTER! Stay away. They kept my work truck for a month and not only did they not fix anything it was scheduled for, the truck left with more problems than it More

by Pissed Off Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deric Nettles, Stephen McHone
Report | Print
Feb 04, 2025 -

Eagle Chevrolet responded

Your experience is concerning, and we apologize for any inconvenience this has caused. We strive to provide reliable service, so it's troubling to hear about the issues with your truck. Please reach out directly if you're open to discussing this further. Thank you, Customer Care Team - CustomerCare@eagleautomall.com

February 02, 2025

Very good service and good information and very effective and on time service and clean More

by Willieallen5877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn, Codi Morton, Stephen McHone, Michele Stokes
Report | Print
Feb 03, 2025 -

Eagle Chevrolet responded

Thanks so much, Willie. We look forward to your next visit to Eagle Chevrolet of Riverhead!

January 01, 2025

The staff is super friendly and helpful. They make you feel like a guest in their home. More

by Rhonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lewis
Report | Print
Jan 02, 2025 -

Eagle Chevrolet responded

Thank you, Rhonda, for stopping by to leave Eagle Chevrolet of Riverhead a wonderful review!

December 23, 2024

Codi was great to deal with and addressed all of my concerns even when I let him know they never rotated my tires last time. He took care of my issue promptly and was extremely professional. More

by Type12hnda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Codi Morton
Report | Print
Dec 26, 2024 -

Eagle Chevrolet responded

We're delighted to hear that Codi provided you with excellent service and addressed your concerns at Eagle Chevrolet of Riverhead. Thank you for sharing this positive experience, and we're here if you need anything else!

December 11, 2024

After 3rd time trying to make an appointment for a air bag recall. Appointment made 2 weeks out. Arrived for scheduled appointment, called 2 hours after dropping the car off, wasted they didn't have the More

by gavine
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen McHone
Report | Print
Dec 12, 2024 -

Eagle Chevrolet responded

Gavine, it's disappointing to hear about the inconvenience you faced during your appointment. This is not the level of service we strive for, and we apologize for any frustration caused. Please reach out to our Customer Care team directly at CustomerCare@eagleautomall.com so we can address all outstanding concerns and ensure your truck's recall is completed to your satisfaction. Thank you.

December 09, 2024

Awful service! !! Work took 3 and half. Hours 9 am appointment told job 1 houf More

by mecox1047
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Stephen McHone
Report | Print
Dec 09, 2024 -

Eagle Chevrolet responded

We're sorry your appointment took longer than expected. We work hard to ensure every customer gets back on the road efficiently and are disappointed to hear we let you down. This feedback will be discussed internally and if there's anything we can do to assist you at this time please reach out to our Customer Care team directly at CustomerCare@eagleautomall.com. Thank you.

December 06, 2024

Would highly recommend Eagle Chevy in Riverhead Ask for Jeff! Lewis. He was great to work with. More

by HELENMO
Recommend Dealer
Yes
Employees Worked With
Fernando in finance was great, Jeffrey Lewis
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Dec 06, 2024 -

Eagle Chevrolet responded

Helen, thanks for recommending Jeff's services at Eagle Chevrolet of Riverhead! We're glad to know you had a positive experience with us. Take care!

November 21, 2024

Your employees are very personable. However, you have got to finish the renovations. It is very distracting going there. More

by Snow white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen McHone
Report | Print
Nov 21, 2024 -

Eagle Chevrolet responded

Thank you for your review, Snow White! We anticipate finishing renovations in the very near future and are excited for all the amenities and ambiance it will provide to you, our valued customer. Please be careful around apples from wicked queens.

November 17, 2024

They had a great inventory. They took the time to explain the incentives available when asked about them. The car was ready to pick up in a few hours. More

by brenesalbert22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lewis
Report | Print
Nov 18, 2024 -

Eagle Chevrolet responded

We're delighted to hear that you appreciated our inventory and the detailed explanations from our team at Eagle Chevrolet of Riverhead. Enjoy your new car!

November 16, 2024

Went for oil change, representative doing intake info was very thorough, professional, friendly, informative. Thank you all! More

by jeansworld04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lewis
Report | Print
Nov 18, 2024 -

Eagle Chevrolet responded

We're delighted to hear that your oil change experience was thorough and professional at Eagle Chevrolet of Riverhead. Thank you for taking the time to share your feedback, and we look forward to serving you again!

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