Back

Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,451 Reviews

1,451 Reviews of Eagle Buick GMC, Inc. - Service Center

Sort by
January 03, 2023

They were helpful although we still have a couple of things to finalize. Paint chips and missing floor mats More

by Eileenb61
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Eagle Buick GMC, Inc. responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Eagle Buick-GMC Team

December 30, 2022

Good service but still having trouble with tire pressure. Quick service when e called them. More

by janice9650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Eagle Buick-GMC Team

December 30, 2022

Arrived at the dealership and met Marc Esser was a little premature in search. Looked at the new Searras started getting a little ancy and went back and saw something similar to what I wanted and bought it. More

by billdecker1612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Eagle Buick-GMC Team

December 30, 2022

Very professional and fast, happy with them will be back. Everyone nice and very friendly. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 02, 2023 -

Eagle Buick GMC, Inc. responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Eagle Buick-GMC Team

December 29, 2022

I am always thoroughly satisfied with all the services I get from Eagle Buick. I have been a returning customer of Bruce Carrington's for well over 15 years. He always knows what I'm looking for when it com More

by Flipper_357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Eagle Buick-GMC Team

December 28, 2022

Scott was able to get me a schedule on short notice for a battery replacement, oil change and overall system check. More

by Lounalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Eagle Buick-GMC Team

December 27, 2022

Top quality work and was able to get me in and out very quickly. Communication to the owner was top notice. More

by TravisC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Eagle Buick GMC, Inc. responded

Travis, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Eagle Buick-GMC Team

December 25, 2022

Fantastic results and very kind attentive service. Service writer was very friendly, upfront and informative. Happy Holidays! More

by ltgrgrywg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Eagle Buick-GMC Team

December 22, 2022

Took my truck in for an oil change. They damaged it pulling it into the service bay and it had to go to the body shop for repairs I spoke with the service manager and told him that I More

by daleandsharon
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Eagle Buick GMC, Inc. responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, The Eagle Buick-GMC Team

Dec 23, 2022 -

daleandsharon responded

That's nice, but the issue is not whether I paid for an oil change. I would have done that anyway. This whole issue centers around something that was not my fault, that caused me considerable inconvenience, and I was basically patted on the head and sent on my way. I just feel that at least an offer of SOMETHING would have shown me that you recognized that this was a lot of inconvenience for me. All for something that wasn't my fault, and that you were willing to do something to recognize that.

December 22, 2022

Did everything that they said they were going to do. Very happy with the service More

by Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for the positive review, Kirk, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Eagle Buick-GMC Team

...
69
...