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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,458 Reviews
Call Service Center (888) 745-2599

1,458 Reviews of Eagle Buick GMC, Inc. - Service Center

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April 23, 2023

Great place to shop for vehicle,lm very happy with their service Thank You Jorge Nunez More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Storman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Baldner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2023 -

Eagle Buick GMC, Inc. responded

Thank you so much Jorge for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

April 21, 2023

Service performed in a reasonable amount of time. Always treated well by Scott in service. More

by mdmondrall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for sharing this great feedback with us. We feel our service department is what makes our dealership special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Eagle Buick-GMC Team

April 21, 2023

Great customer service and pricing was very fair! They also had the job completed in a timely fashion. More

by redheadbonita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

April 21, 2023

I was happy that Scott was able to handle a GM points billing problem efficiently and patiently. More

by AKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma in parts was very knowledgeable and it helped greatly.
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Apr 24, 2023 -

Eagle Buick GMC, Inc. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Eagle Buick-GMC Team

April 20, 2023

Excellent experience. Extremely satisfied. Salesman went above and beyond. Haven’t had any service done yet. More

by 0718deerhunter
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody
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Apr 21, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Eagle Buick-GMC Team

April 13, 2023

Estimate was 550 dollars but cost me over 1200. 550 + 39 = 1256 this doesn’t add up More

by ricks353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for bringing this to our attention. Our Fixed Ops Director will be reaching out to you directly, if he hasn’t already. Sincerely, The Eagle Buick-GMC Team

April 13, 2023

Morganne went above and beyond. I am very pleased with the excellent service. The entire team is great. More

by maasdiana5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne
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Apr 13, 2023 -

Eagle Buick GMC, Inc. responded

Thank you so much for the review! We appreciate and value your business!

April 13, 2023

This dealership has always taken care of me and my vehicles. They are very professional. More

by 2004corv
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
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Apr 14, 2023 -

Eagle Buick GMC, Inc. responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Eagle Buick-GMC Team

April 12, 2023

Receptionist was very nice and helpful. Marc Esser is very helpful and considerate salesman. Thank for your help, Marc! More

by sharondelong9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Esser
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Apr 14, 2023 -

Eagle Buick GMC, Inc. responded

Sharon, Marc is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, The Eagle Buick-GMC Team

April 09, 2023

Knowledgeable, friendly personnel always willing to have a conversation; makes you feel at home, so to speak. More

by Shazzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hank Grossman
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Apr 11, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for the feedback! We are happy to hear about your positive experience at Eagle Buick-GMC Inc, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Eagle Buick-GMC Team

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