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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,458 Reviews
Call Service Center (888) 745-2599

1,458 Reviews of Eagle Buick GMC, Inc. - Service Center

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May 04, 2023

Friendly, helpful, courteous, welcoming, knowledgeable, they will go above and beyond to make sure you are happy with their service. Awesome service dept crew! More

by Stuartmhoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, I am not good at names
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May 05, 2023 -

Eagle Buick GMC, Inc. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Eagle Buick-GMC Team

May 04, 2023

They were polite band professional and completed all the work they said they we’re going to do in the timeframe they stated. More

by djbarrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
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May 05, 2023 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

May 03, 2023

Scott Kelly is an excellent service rep who is very knowledgeable and very helpful. He genuinely seems to have the customers best interest at heart. More

by Claydaniels030154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Eagle Buick-GMC Inc special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Eagle Buick-GMC Team

May 01, 2023

Excellent service, very knowledgeable and helpful, and on time to start and complete the work. More

by Bobgreen3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

April 29, 2023

They were great. Listened to my concerns and kept me updated I like the service More

by Pipesoblue
Recommend Dealer
Yes
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Apr 29, 2023 -

Pipesoblue responded

Eagle GMC are experts who take other dealerships mistakes and makes the customer begin to relike the brand. The other dealership I had the misfortune to go to had nothing but problems when I went to the service department. Over 3 1/2 hours for an oil change is ridiculous and when questioned they just shrugged it off.

April 29, 2023

When I purchased my vehicle they forgot to put the lug nut key back in the Jeep. When it came time to get my brakes serviced my local shop could not get the wheels off. I called the dealership and they More

by Frank S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Eagle Buick GMC, Inc. responded

Frank, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

April 28, 2023

They are polite,very informative. Very helpful when you don’t understand something. Also vey prompt and have you in and out before you know it. More

by debbiesgrooming08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

April 26, 2023

I had a wheel alignment I had a front end wheel alignment done on my car More

by wsphillips
Recommend Dealer
Yes
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Apr 26, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for the perfect survey! We really appreciate you taking time to share your positive experience.

April 26, 2023

They are always ready to help whatever your needs maybe. Can’t say enough good about this dealership! They are wonderful More

by jolawson1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

April 23, 2023

Very efficient and helpful Happy with the service. Will continue to have the service performed there More

by cbsuncoasteye@hotmil.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Eagle Buick-GMC Team

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