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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,451 Reviews
Call Service Center (888) 745-2599

1,451 Reviews of Eagle Buick GMC, Inc. - Service Center

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June 01, 2024

Actual person answers phone and gets you directly to correct person. That person then treats you right. More

by Encore1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to share your experience with us. At Eagle Buick-GMC Inc., we pride ourselves on providing personalized and attentive service to all our customers. We are pleased to hear that you had a positive interaction with our team. Should you need any assistance in the future, feel free to reach out. We look forward to welcoming you back! Sincerely, The Eagle Buick-GMC Team

June 01, 2024

Asked for assistance with light bulb , not very helpful short answer no , not let me check or it will cost this More

by VSALOMONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jun 03, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your experience with us. We appreciate your feedback and are disappointed to hear that our service fell short of your expectations. We strive to provide excellent assistance to all our customers and will address this issue to ensure it doesn't happen again. Please feel free to contact us directly so we can resolve this matter and provide the assistance you need. Thank you for bringing this to our attention. Sincerely, The Eagle Buick-GMC Team

May 29, 2024

Scott in service went above and beyond. He was top notch when it time for my service More

by shirleykkelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the 5-star review! We are delighted to hear that Scott provided top-notch service during your visit. We appreciate your kind words and look forward to assisting you again in the future. If you ever need anything else, feel free to reach out to us at Eagle Buick-GMC Inc. Sincerely, The Eagle Buick-GMC Team

May 29, 2024

I went there to look at another truck. It was a little out of reach for me but Robert worked to find me a deal with financing. They were all very friendly and willing to find me what I nee More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Eagle Buick GMC, Inc. responded

Thank you, Phil, for sharing your positive experience with us at Eagle Buick-GMC Inc! We are thrilled to hear that Robert and our team went above and beyond to help you find a suitable deal on financing. We appreciate your kind words and hope to see you again in the future. Thank you for choosing us! Sincerely, The Eagle Buick-GMC Team

May 28, 2024

Scott and service tech were great as always. Ordered tires. Everything done as promised.. good job..👍👍 More

by Kay47560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the kind words! We're thrilled to hear that Scott and our service tech provided you with great service, as always. We're glad that everything with your tire order was done as promised. We appreciate your business and the positive feedback - your satisfaction is our top priority. See you next time at Eagle Buick-GMC Inc! Sincerely, The Eagle Buick-GMC Team

May 26, 2024

Great service as usual. Took right in at scheduled time. Offered coupon to apply to my bill. More

by JESSBERRIE73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Eagle Buick GMC, Inc. responded

Thank you, Jess, for sharing your positive experience with us at Eagle Buick-GMC Inc. We are delighted to hear that you were satisfied with the service provided during your visit. We strive to offer top-notch service to all our customers and appreciate your feedback. We look forward to welcoming you back in the future and providing excellent service once again. Thank you for choosing Eagle Buick-GMC Inc. Sincerely, The Eagle Buick-GMC Team

May 24, 2024

The service writer Scott went above and beyond to accommodate our needs and provide transportation More

by PATTI_STAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to leave such a positive review for Eagle Buick-GMC Inc. We are thrilled to hear that Scott exceeded your expectations by accommodating your needs and providing transportation. We look forward to serving you again in the future and appreciate your business. Sincerely, The Eagle Buick-GMC Team

May 24, 2024

Service advisor was ready for the vehicle as appointment was made weeks before. Texts were sent to us to confirm the appointment and the first service on the new enclave was completed without incident. More

by Jamesaw2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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May 25, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the 5-star review! We appreciate you choosing Eagle Buick-GMC Inc for your first service on the new Enclave. We are glad to hear that our service advisor was prepared and that the appointment went smoothly. We look forward to assisting you again in the future. Thank you for your business! Sincerely, The Eagle Buick-GMC Team

May 24, 2024

Scott is super nice and very knowledgeable! Whatever service you’re there for he will get you in and out in a timely manner. More

by candicewilliams2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the 5-star review, Scott appreciates the shoutout! We're thrilled to hear about your positive experience with our service. We strive to provide efficient and knowledgeable service to all our customers at Eagle Buick-GMC Inc. We look forward to seeing you again in the future! Sincerely, The Eagle Buick-GMC Team

May 23, 2024

Work was done well and finished sooner than expected . Staff friendly and very helpful made sure I was satisfied More

by billufcw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful 5-star review! We're thrilled to hear that you had a positive experience with Eagle Buick-GMC Inc. It's great to know that our team provided excellent service and completed the work promptly. We aim to ensure customer satisfaction, and we're glad we could meet your expectations. We look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

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