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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,318 Reviews

1,318 Reviews of Eagle Buick GMC, Inc. - Service Center

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December 18, 2024

Scoot is very professional and always makes me feel welcomed customer service is the best and very fast service More

by pselden1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that you felt welcomed and that our customer service met your expectations. It's great to know that Scoot provided you with such a professional experience at Eagle Buick-GMC Inc. We look forward to welcoming you back next time! Sincerely, The Eagle Buick-GMC Team

December 18, 2024

The service personnel are always very courteous. The work was done in a timely manner. The car is running well. More

by vrrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're glad to hear that our service personnel provided courteous service and that the work was done in a timely manner. It's great to know your car is running well! We appreciate your support and look forward to serving you again at Eagle Buick-GMC Inc! Sincerely, The Eagle Buick-GMC Team

December 18, 2024

We had a great experience! Our salesman Shield Gay was very helpful and helped make our purchase go through as smoothly as possible! Would definitely recommend this dealership More

by Sharon Chadwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shields Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Eagle Buick GMC, Inc. responded

Thank you, Sharon! We're thrilled to hear that you had a great experience at Eagle Buick-GMC Inc. It's wonderful to know that Shield was able to assist you in making your purchase smooth. Your recommendation means a lot to us! We look forward to welcoming you and your friends or family in the future. Sincerely, The Eagle Buick-GMC Team

December 13, 2024

Prompt, explained the service maintenance menu, everone I spoke with was professional , friendly and helpfull. More

by mikeconlin90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your fantastic review! We're thrilled to hear that you found our service maintenance menu clear and that our team was professional, friendly, and helpful. At Eagle Buick-GMC Inc, we strive to provide top-notch service, and your feedback reinforces our commitment. We hope to see you again soon! Sincerely, The Eagle Buick-GMC Team

December 11, 2024

I have been using this dealership since 2006. My recent trip for service I was told I needed some maintenance done on my 20 year old truck. One of which was my thermostat. I was also quoted for t More

by zelda618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate
Dec 12, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your detailed feedback. We appreciate your longstanding loyalty to Eagle Buick-GMC Inc since 2006. It's clear from your experience that some aspects of your recent service did not meet our standards. Your concerns regarding the battery testing and coolant filling are important, and we understand how frustrating this situation must be. We encourage you to reach out to us directly, so we can address these issues more thoroughly and ensure we meet your expectations in the future. Your insights help us improve, and we value your perspective as a long-time customer. Thank you for bringing this to our attention. Sincerely, The Eagle Buick-GMC Team

December 11, 2024

This is, without question, the Best Dealership! They have taken such great care of me and my vehicle. I brought my 2015 GMC Sierra in for a scheduled oil change and had noticed a few things weren't More

by chrisburleylmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Eagle Buick GMC, Inc. responded

Thank you so much for your wonderful review! We truly appreciate your kind words about your experience at Eagle Buick-GMC Inc. We're thrilled to hear that our team, especially Gordon and our service staff, were able to assist you with your 2015 GMC Sierra and exceed your expectations. It's our goal to provide top-notch service and genuinely care for our customers and their vehicles. We look forward to seeing you again and appreciate your recommendation! Safe travels! Sincerely, The Eagle Buick-GMC Team

December 11, 2024

Easy to deal with, no pressure our salesman Hank went above and beyond to help. More

by hldhondt76
Recommend Dealer
Yes
Employees Worked With
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Hank at Eagle Buick-GMC Inc. Our team strives to provide a pressure-free environment and exceptional service. We appreciate your feedback and hope to see you again soon! Sincerely, The Eagle Buick-GMC Team

December 10, 2024

These people do an excellent job. The work was completed on time and the job was done to perfection. I would highly recommend these people who anyone I know. More

by junior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Pestana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Fagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Eagle Buick GMC, Inc. responded

Thank you so much for your kind words! We truly appreciate your positive feedback about the excellent service and timely completion of your job at Eagle Buick-GMC Inc. Your recommendation means a lot to us. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

December 09, 2024

Great customer service and very easy purchase procedure Cody was very helpful explaining all of the options in my new vehicle More

by JVIVIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We’re thrilled to hear you had a great experience with Eagle Buick-GMC Inc and found the purchase procedure easy. We're glad that Cody was able to assist you and explain all the options in your new vehicle. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

December 09, 2024

They always make sure my car is taken care of in a timely manner. They go over and beyond to assist me. More

by layneac7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that our team at Eagle Buick GMC Inc always takes great care of your car and goes above and beyond to assist you. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to seeing you again for your next visit! Sincerely, The Eagle Buick-GMC Team