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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,458 Reviews

1,458 Reviews of Eagle Buick GMC, Inc. - Service Center

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December 31, 2024

Scott in the service department is the best hands down very professional and knowledgeable person ever More

by pselden1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We greatly appreciate your positive feedback about Scott in our service department. We're proud to have such dedicated and knowledgeable team members at Eagle Buick-GMC Inc. We hope to see you again soon for any future service needs! Sincerely, The Eagle Buick-GMC Team

December 30, 2024

Did not realize that a front headlight for my terrain was so expensive. Your tech did an excellent job of explaining why and the fact that times have changed. Just very glad I could get it in on a Saturday w More

by LOUNALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We are thrilled to hear that you were satisfied with the workmanship on your Terrain and that our technician effectively explained the costs involved. We strive to provide excellent service, even on short notice. We appreciate your feedback and look forward to assisting you again at Eagle Buick-GMC Inc! Sincerely, The Eagle Buick-GMC Team

December 30, 2024

I have been very well taken care of at Eagle GM. From beginning to end, and every department I trust them very well . Thanks for caring ! More

by Coach Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Jan 01, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We're thrilled to hear that you felt well taken care of at Eagle Buick-GMC Inc throughout your experience. Our team is dedicated to providing excellent service, and your trust means a lot to us. We look forward to welcoming you again in the future! Sincerely, The Eagle Buick-GMC Team

December 30, 2024

Great place to deal with in service depth. Only place will take my vehicle to. More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Jan 01, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful feedback! We're thrilled to hear that you find Eagle Buick-GMC Inc to be the only place you'll trust for your vehicle's service. Our team is dedicated to providing excellent care, and we look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

December 28, 2024

Would recommend this dealership to anyone wanting to buy a vehicle very very good people and not a huge dealership so your treated like family not just a number I live in Springhill we have a multi billiona More

by parrott308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shields Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Eagle Buick GMC, Inc. responded

Thank you so much for your kind words! We truly appreciate your recommendation and are thrilled to hear that you felt treated like family at Eagle Buick-GMC Inc. We aim to provide a personal touch, and it's wonderful to know that it resonates with our customers. We look forward to seeing you again in the future! Sincerely, The Eagle Buick-GMC Team

December 27, 2024

Been multiple times w great service but the last time was not good. Came in for an oil change and to have 2 other things diagnosed. After waiting 2 hours I started to walk the parking lot and came across my More

by MnM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Dec 30, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your experience with us. We appreciate your loyalty to Eagle Buick-GMC Inc and understand your frustration regarding the recent visit for your oil change and diagnostics. Your feedback about communication and estimated wait times is valuable, and we will take it into consideration to improve our service. Thank you again for your input. Sincerely, The Eagle Buick-GMC Team

December 23, 2024

Always pleasant , professional and done quickly. . will always cone back for any services that we might need More

by JF2578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We're thrilled to hear that you had a pleasant experience at Eagle Buick-GMC Inc. We appreciate your trust in us and look forward to assisting you with any future services you may need. Safe travels, and see you next time! Sincerely, The Eagle Buick-GMC Team

December 22, 2024

On time appointments, professional service, prompt service, talented experienced technicians and courteous friendly staff. We trust this dealership for all our purchase and service needs. More

by r.lewis1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Eagle Buick GMC, Inc. responded

Thank you so much for your kind words! We truly appreciate your trust in Eagle Buick-GMC Inc for all your purchase and service needs. It's great to hear that you had a positive experience with our professional, talented technicians and friendly staff. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

December 20, 2024

Fantastic customer service. Scott is always professional, pleasant and very helpful. He is an asset to the service department and one of the reasons that we purchase our truck More

by Victaaron1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Scott and our service department at Eagle Buick-GMC Inc. Your kind words truly affirm our commitment to providing exceptional customer service. We’re grateful that you choose us for your truck purchases and look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

December 20, 2024

The experience was excellent. What was promised was delivered. The sole issue is the costs today for servicing a car. Perhaps my age, retired, provides a poor basis for assessin More

by donmiller2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback! We're glad to hear that your experience with Eagle Buick-GMC Inc. was excellent and that we delivered on our promises. We understand that service costs can be a concern, especially in today's market. If you have any questions or would like further clarification on your service options, please feel free to reach out. We appreciate your support and hope to see you again soon! Sincerely, The Eagle Buick-GMC Team

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