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ELCO Chevrolet Cadillac Inc - Service Center

Ballwin, MO

4.8
262 Reviews

262 Reviews of ELCO Chevrolet Cadillac Inc - Service Center

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December 19, 2024

I'm not sure what the point of making an appointment for an oil change is if it takes almost three hours. Will not be going back for maintenance. More

by katiebatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Meyers
Dec 19, 2024 -

ELCO Chevrolet Cadillac Inc responded

Thank you for your feedback. We strive to provide a quick and excellent customer experience. We appreciate you letting us know we fell short in this regard. We continually use our customer feedback to improve our processes. If you'd like to speak with our manager, please reach out at 636-227-5333. Thank you for your business and have a great day.

December 19, 2024

Great service and did a super job on my C7 corvette. Very pleased. Thank you! More

by csbracing316
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Schaefer
December 18, 2024

This dealership provides great service, comfortable waiting area with refreshments and seating, and accurate billing. More

by cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
December 18, 2024

Has always treated me, my time, and my vehicle with respect. I will continue to use Elco. More

by Browe73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim O’Brien
December 18, 2024

Very nice people. Polite and helpful. Provided update calls. Only negative was waiting for an appointment! More

by aimrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair shop
December 17, 2024

Friendly, fast, pleasant comfortable waiting area. I looked at your new cars. Thought they were not anything I would want. Hope GM can do better in designing in the future for the Chevy line. I’ll hav More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
December 16, 2024

Met the mechanic Corvette Bill who was going To worked on myCorvette & he told me what could me problem & he fixed it More than pleased More

by altcliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

The service department is knowledgeable, friendly, and prompt. It was a pleasant experience from the porter, Wayne Eck, to the service advisor Eric Schaefer, to the receptionist Erin Anger. The mechanic B More

by katyverbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Perez, Eric Schaefer, Wayne Eck, Erin Anger. All four named employees earn a 5 star rating from me.
December 16, 2024

All issues performed satisfactory just 1 glitch when car was ready to go I noticed motor display on instrument panel brought car back in garage to see what the problem was said it could be moisture in pvc t More

by everettshy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employeeg Matthew hohenstein
December 15, 2024

Bill is the best Corvette mechanic in the area. He is the very very best More

by Thebutchjames
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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