ELCO Chevrolet Cadillac Inc
Ballwin, MO
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I would highly recommend this dealer and my sales agent, Joe. He never pressured me, was VERY through answering all my questions. He has great customer service skills and I recommend anyone that wants an Joe. He never pressured me, was VERY through answering all my questions. He has great customer service skills and I recommend anyone that wants an honest, straight forward, caring agent to go see Elco and ask for Joe.....I promise you won't be disappointed!! Thanks Joe for all you did before, during and even after the sale!!! More
This was our third time buying from Elco and each time gets better. Our salesman Roger Heffernan was VERY helpful in getting us into a car. He went above and beyond the call of duty. The rest of the Elc gets better. Our salesman Roger Heffernan was VERY helpful in getting us into a car. He went above and beyond the call of duty. The rest of the Elco team was friendly and helpful. I highly recommend to anyone looking for a car, new or used, to visit their showroom. It was a wonderful experience. Laura Mapes More
We knew absolutely nothing about the Chevy product line and originally were leaning towards buying either a Ford or Mazda vehicle. After visiting Mike and Vito at Elco, we realized their detailed knowledge and originally were leaning towards buying either a Ford or Mazda vehicle. After visiting Mike and Vito at Elco, we realized their detailed knowledge of the Cruze was far superior to the sales people at Ford and Mazda. This car was for my son Zach. Zach suffers from Asperberger's Syndrome and so interacting with him is sometimes difficult. We appreciate that Mike was incredibly patient and caring in dealing with him. I believe Mike is a good sales person who cares not only about selling his cars, but also about making sure his customers are truly satisfied with their purchase. His personal follow up after the sale was very welcome and greatly appreciated. Several days after the delivery of the vehicle Zach had difficulties understanding the operation of some of the controls. Zach drove the car to Elco and Mike once again reviewed all the controls with him personally. We appreciate his commitment to Zach after the sale. We will consider Mike, Vito, and Elco in future purchases. More
Mike has been very receptive to our needs and went out of his way to ensure that this was a pleasant buying experience. This is the second time I have been involved with the purchase of a car with Mike, and his way to ensure that this was a pleasant buying experience. This is the second time I have been involved with the purchase of a car with Mike, and will certainly ask for him again. More
Our sales person was very knowledgable and helpful. We didn't feel pressured at all and the service we received was excellent. This is the second vehicle we purchased from Elco and we would highly recomm didn't feel pressured at all and the service we received was excellent. This is the second vehicle we purchased from Elco and we would highly recommend them. More
I called the ELCO dealership to inquire about a particular car I'd seen on Chevy's website, and salesman Mark Gerecke verified the car was still there. I asked what it would cost to drive it off t particular car I'd seen on Chevy's website, and salesman Mark Gerecke verified the car was still there. I asked what it would cost to drive it off the lot if the A/C kit was installed, and based on the quote said I could be at the dealership the next day to test drive. Mark came in on his day off to make the sale. The A/C unit was installed, and I drove the car off the lot the same day. No additional charges were added to the price quoted on the phone. Based on this level of service, I highly recommend talking with Mark when looking for a new car. More
I was very impressed with the customer service and friendly atmosphere that Elco Chevorlet Cadillac offers. Brian Buhr my sales associate was extremely helpful in terms of educating me on the specific friendly atmosphere that Elco Chevorlet Cadillac offers. Brian Buhr my sales associate was extremely helpful in terms of educating me on the specific car I was interested in and very accomodating to my schedule as he stayed quite late to meet with me. I am very apprehensive when dealing with car sales associates as I previously have felt like I was being taken advantage of- Brian Buhr was very up front in terms of pricing and what Elco was capeable of offering me in my new car purchase. I will purchase future vehicles from Elco and more specifically Brian Buhr due to my wonderful experience. More
We were contacted by the dealership regarding our 2008 Escalade ESV - they were looking for lower mileage good used cars. I called (normally, I wouldn't think twice about calling as I thought these kinds Escalade ESV - they were looking for lower mileage good used cars. I called (normally, I wouldn't think twice about calling as I thought these kinds of contacts were 'come ons'. I was MORE than pleasantly surprised to find out that not only did the folks at Elco place a high value on my Escalade, but that they were MORE than willing to deal with us to get the car. I should also say that I'm normally not a very willing or patient buyer of new cars. However, Kyle and his boss, Cort, exceeded all of our expectations by providing us a deal that was too good to pass up. The only problem - convincing my wife and kids that we should take the new Escalade. They LOVED the old Escalade - as much for the unique color as for how well the car had performed. It was THEIR car. However, in the end, Kyle and Cort did such a good job that my wife and kids were more than willing to have us drive out of the showroom with a brand new 2011 Escalade ESV (and the color of the new car is nearly as unique as the old one was)! I would recommend Elco without hesitation to anybody looking for a new (or used) Cadillac. Thanks. More
Mr. Gereke is very knowledgeble about the type of cars I was interested in looking at and was extremely helpful in helping me pick one out and going through all of the options that were available. He told y was interested in looking at and was extremely helpful in helping me pick one out and going through all of the options that were available. He told you what me what I need to hear and not just what I wanted to hear just to make the sale. More