ELCO Chevrolet Cadillac Inc

Jimmy Mac great but elco has poor customer service Jim was great, he is great at selling cars and could even sell a ketchup Popsicle to a women in white gloves. The dealership had issues on their end w Jim was great, he is great at selling cars and could even sell a ketchup Popsicle to a women in white gloves. The dealership had issues on their end with paperwork and the lady that called me was really rude. I would of gone back in the future but not after how she spoke "to me". I wish I would have gotten her name... More

Happy Camper Chris worked very hard for this sale . He went above and beyond to get this deal closed. He had things already in motion and our deal was done before Chris worked very hard for this sale . He went above and beyond to get this deal closed. He had things already in motion and our deal was done before I even came out to the dealership. It was the smoothest quickest sale I have ever had at any dealership and I have purchased many new cars. The same with Bryan. We were in and out, deal closed and financing done. We were very satisfied with everything so far. I have not used your service department as of yet but if it goes like the rest of the dealership I will be extremely happy. More

SRX Lover! We love Jim McCormack...this is not our first purchase with Jim...and as usual a great experience. Great attention to detail from Jim and his colleagu We love Jim McCormack...this is not our first purchase with Jim...and as usual a great experience. Great attention to detail from Jim and his colleagues. More

Professionalism I had never been to the dealership prior to purchasing my Acura. I was amazed at the selection of used cars. I was greeted promptly by a courteous you I had never been to the dealership prior to purchasing my Acura. I was amazed at the selection of used cars. I was greeted promptly by a courteous young man. He introduced me to Jimmy Mac. The fun began. He was a pleasure to meet. Very affable and easy to get along with. No pressure what so ever. Told him what I was looking for and he showed me what he had and said if he didn't have it, he'd help me find one. Jimmy had exactly what I was looking for in the price range I wanted. I worked in sales/sales management for 40 years with Otis Elevator and am very aware of relationship selling. It's the only way to get repeat business. Jimmy has it to a tee. I will be back and will recommend him to anyone I talk to that is looking for a car. More

One stop along the way of testing cars of different brands When I buy a new car, I compare cars across the segment I am looking at (in this case it was small hatchbacks). This means I go to different dealers, When I buy a new car, I compare cars across the segment I am looking at (in this case it was small hatchbacks). This means I go to different dealers, and later on I stop by a couple of these dealers more than once to do secondary tests and collect additional information as I narrow down my choices. I worked with Vernon Chapman during my two visits to Elco, and he was quite helpful. Right off the bat on the first visit, he respected the fact that I was only testing the waters, took me on a test drive, and was able to answer all of my (thorough) questions and followup questions. He was genuinely polite and courteous and made decent non-car related chitchat. Yes, Vernon made nudges for my business. That's what salespeople do - they only keep their job if they can regularly close the deal. But it's not a matter of *whether* a salesperson pushes for my business when I'm out window shopping - it's how hard they push. The more irritating salespeople I've worked with pushed relentlessly to close a deal that same day, and a few even had the gall to insult my intelligence. Vernon, on the other hand, respected the boundaries I set and showed/gave me exactly what I wanted: information, and a feel for the car. Whether I end up buying the car from him or not, he deserves this review as an earnest recommendation. More

Amazing experience The team here is truly amazing when it comes to taken care of their customers. Being a female going to a car dealership can be very intimidating. But The team here is truly amazing when it comes to taken care of their customers. Being a female going to a car dealership can be very intimidating. But my salesman Ezechi and his boss Cort took very good care of me and made me feel very comfortable. I have never experienced anything like this before at any other dealership. Because of their loyalty and dedication to me all of my future cars will come from them. More

Chris Weaver Review Chris Weaver was the best Salesman I could have asked for. Initially I was not visiting ELCO for myself, but ended up purchasing a car from Chris. I h Chris Weaver was the best Salesman I could have asked for. Initially I was not visiting ELCO for myself, but ended up purchasing a car from Chris. I had been looking for a while and saw a car at ELCO I liked, but wasn't in love with at first. I test drove the vehicle for a day, and then found another one that I liked better at a different dealership. Chris was very helpful and informative, but never pushed me to make a purchase. My final decision on which car I purchased was due to Chris and his outstanding customer service. He was much more personable and understanding than the other dealership. I now love my car and would recommend Chris to anyone. More

First-timer I came to Elco knowing that they had the best selection in the area. Currently, I am living in Kansas and was dissatisfied with the selection there so I came to Elco knowing that they had the best selection in the area. Currently, I am living in Kansas and was dissatisfied with the selection there so I came back to my hometown roots to purchase my first car. Roger was the first person to see me on the lot, I didn't even have to go looking for anyone! I told them that I was looking between two different models, the Cruze and the Equinox. We looked at the prices and selections of Equinox, went for a test drive, and started paperwork, all within an hour! They let my father and I take the Equinox out to lunch while they surveyed my trade-in and ran my credit. When we returned, they were all ready for us! We waited 15 minutes before we had our final prices. Dave helped me with my financing and explained everything very clearly. I couldn't be more impressed with how quick and professional this team was. Everyone helped with a smile and were eager to answer all of our questions. Another hour later, we walked out with my new car. I will definitely be returning and recommending Elco to all my friends and family! More

Surprisinly quick, comfortable, and easy experience. It was a stress free experience dealing with Jim McCormack. I found the exact car I wanted after looking for months. I had bad experience at a dealers It was a stress free experience dealing with Jim McCormack. I found the exact car I wanted after looking for months. I had bad experience at a dealership my husband and I first went to, we loved the car but was so uncomfortable we walked away. I was determined to find that same car for a lower price. I found it at ELCO and inquired through the internet, Jim was so quick with respones. We were in and out with a new vehicle a few days later. He even sat in the car to make sure my On Star was set up correctly. We got a great rate also. Everyone was super friendly, quick, and helpful. We will go back when we need to buy again. More

Terrific Service Phil is a terrific guy. Not pushy at all. Very friendly, and he answered my questions in a forthwright manner. I would recommend him to other peopl Phil is a terrific guy. Not pushy at all. Very friendly, and he answered my questions in a forthwright manner. I would recommend him to other people in a heartbeat. More