
ELCO Chevrolet Cadillac Inc
Ballwin, MO
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The employees were very nice and helpful. We checked out a number of used vehicles that initially fit the criteria of what I was looking for. Actually, I ended up with an upgrade SUV beyond what I had init a number of used vehicles that initially fit the criteria of what I was looking for. Actually, I ended up with an upgrade SUV beyond what I had initially gone in there for when the sales person helped me explore all of my options of used SUVs. I am quite pleased with my purchase, a 2012 "used" Traverse LT 4x4. What worked out well was there were spaces of time when "other" customers took a few minutes for my salesman time after we had looked over all of the SUV's because it gave me time to process and work out for myself how I was going to handle this purchase and leave with the vehicle that felt like the best fit for me. I am a woman and I really don't like how some sales people have treated me in the past...but I have never had that problem at ELCO. I have purchased my last three vehicles from this dealership, two used and one new. I will continue to purchase my vehicles at ELCO, the service department is also good and I trust them. More
Both Joe and Tom were very friendly, patient with all of the questions that I had and very informative. I feel like I got the best deal that could have been given. I am very pleased with the whole experien the questions that I had and very informative. I feel like I got the best deal that could have been given. I am very pleased with the whole experience. I would definitely recommend Elco Chevrolet to friends and family. More
In my multiple visits and calls to the dealership, Joe and Roger were very friendly and helpful in my search for a vehicle, as well as obtaining a value for my potential trade-in. I worked with Roger whil and Roger were very friendly and helpful in my search for a vehicle, as well as obtaining a value for my potential trade-in. I worked with Roger while obtaining an approximate value for my potential trade. While I ultimately did not end up trading in a vehicle, I went through with the purchase of a new 2012 Chevrolet Cruze, and Joe was very helpful and informative throughout the entire process. More
Josh was willing to spend as much time with us as possible to make sure we ended up with a deal that would make us happy customers. He let us know that if we had any questions or concerns he would co possible to make sure we ended up with a deal that would make us happy customers. He let us know that if we had any questions or concerns he would continue to be available for us even after the sale was final. Josh has also called to make sure I am happy with my purchase. His follow up does make me feel that if I do have questions or concerns I can count on him to be there. More
Started looking for cars about 7 weeks prior to go to Elco - had the very pleasant experience of meeting with Jim Russo who answered all our questions,after explaining what we were looking for and showin Elco - had the very pleasant experience of meeting with Jim Russo who answered all our questions,after explaining what we were looking for and showing us the options/trucks available. Articulate and knowledgeable about the various available vehicles Jim came across personable and friendly. We did not buy right away but over the next couple of weeks kept searching and phone calls/questions to Jim were answered quickly. When we went back after doing comparisons and zeroed in on 3 various possible purchases (2 other dealers and Elco) the pricing and terms with the vehicle we bought were what we considered the best with Elco and Jim. What was really appreciated was the fact that we never felt pressured to buy right away - unlike some others we had dealt with. When agreeing on the purchase the experience and people we dealt with were great - all the questions/options/usage on the vehicle were explained so that the wife and I felt comfortable. All in all a very pleasant experience that I could recommend to anyone looking to buy new or used. Thanks Jim. More
ELCO had just taken a Camaro in trade that matched exactly what I wanted. Eric was able to secure me a great deal, and everyone was super friendly throughout the process. I even got some oil change co exactly what I wanted. Eric was able to secure me a great deal, and everyone was super friendly throughout the process. I even got some oil change coupons when they found out that my glass coating wasn't in stock and I would have to come back (which I don't have to do since they did get some in while I was there). Nobody acted as though I didn't know anything about cars, which was great! I am happy I went with ELCO and will be returning in the future! More
This was my first new car purchase. Everyone at ELCO was very friendly, polite, and helpful. I worked mostly with Josh, but both Josh and Chris were extremely helpful and patient. They answered all of my qu very friendly, polite, and helpful. I worked mostly with Josh, but both Josh and Chris were extremely helpful and patient. They answered all of my questions and followed up with me in a timely fashion. I really appreciated the down-to-earth personalities and general friendliness I encountered. I was able to purchase a quality car (Equinox), with all of the features I wanted, for a competitive price. Thank you Josh and Chris! More
Called dealership to see if they had the sonic to drive and talked to Joe. Asked for Joe when we were greeted as soon as we arrived at dealership and got out of car. The sales person introduced himself a and talked to Joe. Asked for Joe when we were greeted as soon as we arrived at dealership and got out of car. The sales person introduced himself and we asked for Joe. Joe came out and introduced himself and we talk about the car we wanted to drive and he went and got one and brought it up to us and explained some of the features inside and out. We looked under the hood and in the trunk and than drove the car. We explained that we were also looking at two other cars and this was our first stop. We drove the car and really liked it and told Joe when we got back from driving it that it was great and we might see him later. He understood and gave us some more information on the car. We left the dealership and drove the other two cars and decided that the Chev. Sonic was the one that we would purchase so called Joe and said that we would be back to talk about a deal. Made the deal that I was happy with and picked up the car on Monday after Joe went after it. The car was all cleaned up even though it had rained that day. Joe went over some more of the features and got On Star set up and Serius set up for me. I found joe to be full of information and very knowledgeable about the car and i would recommend him as a sales person to anyone. He also had a great personality that I find very important and even though he has lots of energy he was never pushy but very interested in me knowing all about the car so that I would feel comfortable driving it. I have been driving the car for 5 days now and enjoy it very much. It is comfortable, easy to get in and out of, trunk is very roomy, it is a very quiet car and road noise is minimal and it has a good ride and drives nicely. Not only thanks to Joe but thanks to the manager and to the finance person for making the sale quite easy. I very much appreciate that it was really quite an easy transaction. More