ELCO Chevrolet Cadillac Inc

I called to check on an extended warranty on my catalytic converter and the service woman I spoke to name was Natlie and I never felt so xxxx mistreated in my life. She spoke to me like I was an child and th converter and the service woman I spoke to name was Natlie and I never felt so xxxx mistreated in my life. She spoke to me like I was an child and that I was not an human being. People like her should not be working with people. I cant believe she allowed to speak to future,past,and present customer if its up to me I will never go there again. More

I am a long time customer of Elco Chevrolet and have purchased 3 trucks and 2 cars from their dealership. I recently returned for service to their very modern facility and while there, stopped by the f purchased 3 trucks and 2 cars from their dealership. I recently returned for service to their very modern facility and while there, stopped by the front desk to say hello to Cort Howard, who recognized me immediately as a past...and future customer. As a long time Camaro enthusiast, Cort introduced me to Joe Gordan, and pointed us in the direction of the totally awesome ZL1 just outside the showroom window. Joe gave me a great tour of the car, both inside and out, pointing out many details and new features that he knew I would appreciate. Great job, Joe! He knew I would be thrilled to go for a test drive...and he made it happen. The hook was set. What a car!!! After the drive, we sat at Joe's desk to size up my experience and impressions. We did several extensive searches for other ZL1's in different colors and with different options. Joe wanted to sell me the one they had in stock, but new that ultimately, my happiness and total satisfaction was his goal too. He knew I would be a tough nut to crack, but never hesitated to explore other options The man has patience of a saint. Joe knew that I would not be parted from my hard earned money easily, nor fall to the "temptation" that he (and Chevrolet) presented in a most professional manner. In order to understand my "needs" more fully, Joe offered to explore other similar performance vehicles at a comparitive price. A Corvette maybe? Joe saw no "push-back" from me. A Corvette has always been my dream. So we looked, compared and drove some exceptional cars. What a great experience! So here comes the bottom line...After 5 hours of car "talk", Joe new me very well, and I, him. I though of him as a trusted friend. He went waaaaay beyound the efforts of any salesman I have met before. Obviously, he wanted to make a sale, but I truely believe my satisfaction with the car-buying experience was what he wanted to make happen. I didn't buy a new ZL1 or a very slightly, previously owned Z06 Corvette at a super price. No, it didn't happen. But, Joe, Cort and I know...I'll be back! There is no Chevrolet dealership in St. Louis that would go so far to make their customers happy. Thanks Joe. Thanks Cort. Thanks Elco. BTW: My truck that I had brought in for sevice was fixed and ready to go...cleaner than I had seen it in weeks. The service rep. showed me the replaced parts along with a trip to the Technician's work bench to "demonstrate" the root cause of the repair work. These guys are outstanding! Another great job done by Elco and Chevrolet. More

One of our best car buying experiences. We almost quit shopping for the chevy cruz because 2 other "big" dealers were just a hassle. Straight shooters, fair deal w/ great service. Very highly recommend shopping for the chevy cruz because 2 other "big" dealers were just a hassle. Straight shooters, fair deal w/ great service. Very highly recommend More

We have purchased automobiles at verious dealerships, in the past with little or no satisfaction. Our experiance at ELCO was outstanding and pleasurable. Both Sales Consultant, Jim Russo and Business Mana the past with little or no satisfaction. Our experiance at ELCO was outstanding and pleasurable. Both Sales Consultant, Jim Russo and Business Manager Tom Clyde, treated us with dignaty and respect. There was some glitches incountered that were exicuted quickly. There is nothing more we can add that would express our excelant experiance during the purchase of our new vehicle. We will certantly recomend to all our friends and acquaintences regarding our experiance at ELCO. More

Roger was awesome to deal with. I started looking at Elco 4 or 5 months ago with Rogers help and when I returned last week Roger remembered me and treated me like we were friends. He made sure I was happy wi 4 or 5 months ago with Rogers help and when I returned last week Roger remembered me and treated me like we were friends. He made sure I was happy with the vehicle I chose. Roger and the sales team at Elco will go out of their way to make sure you are happy. I will recommend them to family and friends in the future. More

Joe Archambault and James Crowe made the experience of buying a used vehicle from Elco very enjoyable. Both were well informed about the product and quickly answered all questions I had. I would definitel buying a used vehicle from Elco very enjoyable. Both were well informed about the product and quickly answered all questions I had. I would definitely recommend Elco and Mr Archambault and Mr Crowe as knowledgeable professionals who are easy to work with. More

I returned to Elco to resolve an earlier issue. They I returned to Elco to resolve an earlier issue. They certainly went up and beyong customer care. I enjoyed working with Joe Gordon. He has the patie I returned to Elco to resolve an earlier issue. They certainly went up and beyong customer care. I enjoyed working with Joe Gordon. He has the patience of a Saint. He worked with me until I found the perfect veh. Thanks Joe, Thanks Elco Chevy for turning a sore situation into a great experience. I will tell anyone looking for a veh to go to Elco! More

My husband and I were looking for a used truck. We spoke to Chris Weaver, test drove a F150 that was as is. We liked it and wanted to purchase the vehicle. We were then sent to Dave Hartman in finance. It w to Chris Weaver, test drove a F150 that was as is. We liked it and wanted to purchase the vehicle. We were then sent to Dave Hartman in finance. It was late in the day and he said he had to wait to call a few banks in the morning so he said we could go home and he would call us. That is last I heard from anyone. I called a couple days later and they said Dave was off and they would have chris call me. Never heard from anyone. I would think a company that prides themselves with great customer service would take care of customers better. I will NEVER buy a car from them or recommend anyone else to do so. More

this is a great dealer ship they were fast and frendly. we walked in the door picked the car we wanted, drove it and was out the door in a timely manner. we will deffintly be back to the elco dealer ship we walked in the door picked the car we wanted, drove it and was out the door in a timely manner. we will deffintly be back to the elco dealer ship to purchase our next car in the future. The saleaman was very helpful at explaining everything on the car and helping us choose the right car for our needs. More

The experience was easy. Elco has a good reputation. Everything was explained to my satisfaction. The location for the dealer is convenient. Our salesman was very pleasant and would use him again in t Everything was explained to my satisfaction. The location for the dealer is convenient. Our salesman was very pleasant and would use him again in the future More