ELCO Chevrolet Cadillac Inc
Ballwin, MO
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I had to beg for floor mats on a 32,000 vehicle.high pressure sales. Lie to make a sale what ever it takes. No cs after sale no one will call you back once they get your money pressure sales. Lie to make a sale what ever it takes. No cs after sale no one will call you back once they get your money More
So I recently had a great experience at ELCO. Everything that I asked to test drive was retrieved in a timely manner (Since I couldn't make up my mind I needed to drive 3 different cars). Joe's knowledge ab that I asked to test drive was retrieved in a timely manner (Since I couldn't make up my mind I needed to drive 3 different cars). Joe's knowledge about each car was great and the attention he gave us even after the dealership was closed and since I've left. The only thing that I had ill feelings about was the attitude I surely walked in with since I had come from another dealership (not going to be named but it wasn't a Chevy dealership) since I received very poor service at this other dealership. All and All I will be buying another car from here in the future! More
Joe did a great job of working on getting me the best price possible. He went the extra mile to earn my business. I would recomend Joe and ELCO to anyone. price possible. He went the extra mile to earn my business. I would recomend Joe and ELCO to anyone. More
Ken Peterson at Elco made the buying experience extremely pleasant from start to finish and beyond. Ken is a true professional with a positive, can-do attitude. He was very thorough and detail-oriented. I pleasant from start to finish and beyond. Ken is a true professional with a positive, can-do attitude. He was very thorough and detail-oriented. I am very happy with my new vehicle and Ken has remained available and willing to answer my questions that have arisen after close of the sale, which I very much appreciate. More
The reason for my excellent review of this dealership is because it is well deserved. Les was very professional, friendly, and gave me his undivided attention while he met my automobile needs. The atmospher because it is well deserved. Les was very professional, friendly, and gave me his undivided attention while he met my automobile needs. The atmosphere was warm, and the people were friendly. I got a fair amount for my trade-in. I will definitely being coming to Les when I get my Camaro! More
I had come in for service on my Cadillac. I was very agitated with the place I had taken it previously because they could not seem to figure out why one of my dash lights kept coming on after being in t agitated with the place I had taken it previously because they could not seem to figure out why one of my dash lights kept coming on after being in the shop on two seperate occasions. I wanted to speak with a manager about the issue before I let them take my car. Mr. Nickelson assured me they would do everything possible to diagnose the problem and correct it. I was skeptical, however I had little choice but to trust that Elco could do the job. I waited less than 45 minutes when my advisor informed me that not only did they pinpoint the problem but that it was already fixed and I was 'ready to go.' I couldn't believe it or thank him enough!!! The cashier was very professional, prepared and I was out of there quick. Even the gentleman whom I believe they call "D" that brought me my car was kind enough to help me with my things. Thank you Elco, A Future Repeater More
We have worked with Elco for 3 car purchases. We feel they are fair and easy to work with. We trust Les to give us the best deal on the best car. We have never questioned his reliability. they are fair and easy to work with. We trust Les to give us the best deal on the best car. We have never questioned his reliability. More
Buyer beware when you step inside Elco Chevrolet. I purchased a 2012 4 Cyl Equinox and then decided to trade it for a 6 cyl Equinox when I relized the 4 cylinder was way underpowered. Elco ended up gi purchased a 2012 4 Cyl Equinox and then decided to trade it for a 6 cyl Equinox when I relized the 4 cylinder was way underpowered. Elco ended up giving me $4000 less than I originally paid for the car even though I only had the car for two weeks. I thought that was terrible as they will be able to sell that car for about the same as my original sale price. They acted like they gave me a great deal. I will never shop at Elco again and hope others read my message and don't shop there as well. I calculated I paid about $1400 OVER the sticker price on the 2012 Equinox I'm driving now. Where has customer service gone in this country now it's like the business comes first and who cares about the customer. Maybe the government should have let GM fail. I love my new car just not Elco Chevrolet! More
First class service. It started with Mr. Saffo. What a comfortable way to start a car shopping day. I had planned to travel to many other dealers, but found I didn't need to go any further than Elco. Ap comfortable way to start a car shopping day. I had planned to travel to many other dealers, but found I didn't need to go any further than Elco. Appearance of facility and employees was exceptional; even the service bay employees were dressed professionally. Everyone I had contact with made me feel comfortable and confident that my purchase was the right choice. No-pressure atmosphere. How nice that is for a woman buying a car. David Hartman, the finance manager, was so easy to talk to. He extended offers for warranty options but did not pressure me in the least. This is not what I have experienced at other dealers. All-in-all, buying the car was very pleasant. More
Les was a great salesman. He thoroughly explained the features of the car in a low pressure situation. I worked with Les over the course of several days during which he was patient yet followed through o features of the car in a low pressure situation. I worked with Les over the course of several days during which he was patient yet followed through on his promises. The price was great and I couldn't refuse. The ELCO Chevy location was clean with friendly staff. More