ELCO Chevrolet Cadillac Inc

I have worked with Curt Howard of this dealership for four years and have found him to be honest, sincere and dedicated in his efforts to make the car buying experience a pleasant one. This year, Curt p four years and have found him to be honest, sincere and dedicated in his efforts to make the car buying experience a pleasant one. This year, Curt put me in touch with Joe Gordon, a very low key sales rep that demonstrated the same qualities. Joe stayed in touch with me on a regular basis with updates on his efforts to secure a 2013 XTS for me that met all of my specific requirements with a short time frame to work with. Joe was successful in delivering the car with time to spare and went over and above the call to insure my satisfaction with the car and the whole delivery process. Great job to both! More

Joe Gordon was great to work with. We were undecided as to whether to purchase an Equinox or a Traverse and Joe showed great patience while we made our decision. He was very helpful in getting our Bluetoo to whether to purchase an Equinox or a Traverse and Joe showed great patience while we made our decision. He was very helpful in getting our Bluetooth and On-Star up and running even thought the dealership had closed. We didn't feel any pressure during the process and look forward to purchasing our next car (probably a Cruze) from Joe and ELCO. More

I purchased my first brand new car from ELCO and it was a wonderful experience. The ELCO team offered plenty of information about the selection I was looking for in a non-intimidating way. I will definitely wonderful experience. The ELCO team offered plenty of information about the selection I was looking for in a non-intimidating way. I will definitely continue to take my future business to ELCO and would highly recommend others to do the same. More

It was a GREAT process!I am excited to do business with-you! I had four New Saturn from south county because the dealer was Great. know I found my New Dealer!!!! with-you! I had four New Saturn from south county because the dealer was Great. know I found my New Dealer!!!! More

Roger heffernan, Cort Howard and Dave Hartman were outstanding to work with...Roger very professional,had all the answers and didn't guess if he didn't know the answer,Cort Howard supported deals pres outstanding to work with...Roger very professional,had all the answers and didn't guess if he didn't know the answer,Cort Howard supported deals presented to him,Dave Hartman very professional financially...the Cadillac Dealer that I feel very comfident in recomending to my friends, family and strangers is ELCO CADILLAC,BALDWIN, MO Thanks Charles/Evelyn More

Mark was fantastic. He was helpful, courteous, and professional. He helped my wife and I get in to the vehicle that WE wanted; no shenanigans or bait and switch tactics. I would recommend both M professional. He helped my wife and I get in to the vehicle that WE wanted; no shenanigans or bait and switch tactics. I would recommend both Mark and elco to anyone interested in a new Chevrolet! More

Joe Archambault(sales) and Joe Taylor(finance)made my experience smooth and easy. They were very friendly and helpful and that helped with any anxiety I may have had about my decision to buy a new car. H experience smooth and easy. They were very friendly and helpful and that helped with any anxiety I may have had about my decision to buy a new car. Hats off to these 2 men. I will definitely recommend Elco and the Joe's to my friends and neighbors. More

Joe was very helpful and patient with our many questions when we recently leased our car. He was personable. He is a definitely hard working and dedicated to doing the best job possible! Thanks! when we recently leased our car. He was personable. He is a definitely hard working and dedicated to doing the best job possible! Thanks! More

I was dealing with Joe online for a week. Things were going well and he was very accomodating, worked with me and was pleasurable speaking to. We set up an appointment on a Saturday to close the deal, un going well and he was very accomodating, worked with me and was pleasurable speaking to. We set up an appointment on a Saturday to close the deal, unfortunately, on our way to the dealer, we stopped at another and ulitmately bought a car from someone else. I was unable to contact Elco to let them know what happened in a timely manner. On Monday morning, I received an email from Joe and I replied explaining what happened and that I was sorry. This wasn't good enough for him. My reply emails from him were toned with disgust, disappointment and disrespect. I was having them certify a used car for me and I was told that it was in the shop on Friday being certified and would be ready for me on Saturday. I was told by Joe in one reply email that "He wishes I would have told them I wasn't coming sooner before they certified it for me." Confused? I thought they certified it Friday? How would I have known Friday the deal wasn't going to work since I stopped at another dealer Saturday ON MY WAY to Elco? I understand that we were unable to come to a sale, but you DO NOT become rude to a customer (even prospective). B/c as history has shown, an unhappy customer will tell 10 people how horrible you were, but only tell 1 person how great you were. You fall into the "tell as many people as I can" category. I should have heeded the previous reviews on your customer service. I was hoping my deal would be different. Now I know, and now I will tell everyone I know to take their business elsewhere. More

My husband and I have been married for 42 years and have both worked during those years,so transportation has been essential. We have purchased many new cars over this time period and we have never had as both worked during those years,so transportation has been essential. We have purchased many new cars over this time period and we have never had as great of an experience at a car dealership as we have had at Elco. We purchased a 2012 SRX and traded a Nissan. We were given fair trade for our used car and Joe Gordon went out of his way to assure we were satisfied with our transaction. I have received follow up calls from him since we purchased our car 2 months ago. He is a car salesperson "exceptionale" If you are anticipating car shopping, give Elco Cadillac a chance. Ask for Joe Gordon. You will receive exceptional service just as we did, with no pressure to purchase. More