ELCO Chevrolet Cadillac Inc

Very professional! I would recommend them to anybody look for a great car and solid people to deal with. They were also very respectful of our time in dealing with us through the entire experience test look for a great car and solid people to deal with. They were also very respectful of our time in dealing with us through the entire experience test drive one weekend sale two weeks later when we were ready. More

I purchased a 2006 Pontiac G6 GTP and dealt with a dealer named Joe Archambault. I just wanted to comment on the great amount of service and respect that Joe displayed when deciding on what type of car I wan named Joe Archambault. I just wanted to comment on the great amount of service and respect that Joe displayed when deciding on what type of car I wanted. He was a really big help, he was extremely nice and thourough and I could tell that he was just really bent on making sure that we got the best deal on our new vehicle. I would surely recommend Joe for any sales that your company may need and I will for sure tell all my friends to go talk to Joe for a new vehicle. Great Job. More

I purchased a used Honda Civic from this dealership and I was helped by a guy named Joe Archambault and he was more than helpful. I found a car that I loved and has not failed me once. I really appreciate was helped by a guy named Joe Archambault and he was more than helpful. I found a car that I loved and has not failed me once. I really appreciate all the help and the great deal you guys gave me. I will be sure to recommend this place to all my friends. More

Great customer service, Joe help us with any and all questions. I have recommended Joe to my family and friends and they too have been very satisfied with his knowledge of cars and eagerness to help. questions. I have recommended Joe to my family and friends and they too have been very satisfied with his knowledge of cars and eagerness to help. More

Vito Chirco is a competent, professional, level-headed, and direct communicator. I thoroughly have enjoyed working with him. He understands my unique needs and concerns, and has been efficient, yet patie and direct communicator. I thoroughly have enjoyed working with him. He understands my unique needs and concerns, and has been efficient, yet patient, with my decision-making process. He arrived to work 45 minutes before opening, as he knew I was driving in from 2 hours away and would arrive early. Vita had the Tahoe ready to drive immediately, and then took the time to introduce me to Cort (Howard), Sales Manager to 'talk shop' for a few minutes. It was fun to talk of common interests. Vito spent at least 5 hours with me, and was pleasant during negotiations. I could not have been happier with the sales process. Vito introduced me to Tom (Clyde), who then assisted me with financing. I thought I knew how I wanted to do the financing (thru my credit union...who have been wonderful to work with over the years); however, Tom asked for permission to illustrate some financing alternatives. I was surprised Tom was able to offer better and different terms; and once I confirmed them with my credit union, I accepted Tom's alternative. Again, I was very impressed with Tom, as he was also level-headed and appeared to enjoy his position with ELCO. The process overall took some time (test drive, Q&A, specs, negotiation, and financing), as it should; however, I found the pace to be methodical and acceptable. On a related note, I had interactions with Joe (in sales), a lady receptionist, and a gentleman in parts- all exceeded my expectations. Later in the day, I called in to have Vito order some accessories, and in 51 seconds time on the phone, the receptionist thanked me twice, the receptionist paged Vito, Vito answered, Vito ordered what I needed, and Vito thanked me twice. I don't recall the last time I was treated so well. I don't recall the last time I saw an organization afar perform so well. I should have known it would exceed my expectations when I drove up this morning and saw staff in neat uniforms. Keep up the good work and don't lose that personal and quality touch - even if quantity is almost everything in this world. More

my over all experience was great I would highly recommed Elco Chev and Joe A to any of my family or friends for their auto needs Elco Chev and Joe A to any of my family or friends for their auto needs More

I would highly recommend this dealer and my sales agent, Joe. He never pressured me, was VERY through answering all my questions. He has great customer service skills and I recommend anyone that wants an Joe. He never pressured me, was VERY through answering all my questions. He has great customer service skills and I recommend anyone that wants an honest, straight forward, caring agent to go see Elco and ask for Joe.....I promise you won't be disappointed!! Thanks Joe for all you did before, during and even after the sale!!! More

This was our third time buying from Elco and each time gets better. Our salesman Roger Heffernan was VERY helpful in getting us into a car. He went above and beyond the call of duty. The rest of the Elc gets better. Our salesman Roger Heffernan was VERY helpful in getting us into a car. He went above and beyond the call of duty. The rest of the Elco team was friendly and helpful. I highly recommend to anyone looking for a car, new or used, to visit their showroom. It was a wonderful experience. Laura Mapes More

We knew absolutely nothing about the Chevy product line and originally were leaning towards buying either a Ford or Mazda vehicle. After visiting Mike and Vito at Elco, we realized their detailed knowledge and originally were leaning towards buying either a Ford or Mazda vehicle. After visiting Mike and Vito at Elco, we realized their detailed knowledge of the Cruze was far superior to the sales people at Ford and Mazda. This car was for my son Zach. Zach suffers from Asperberger's Syndrome and so interacting with him is sometimes difficult. We appreciate that Mike was incredibly patient and caring in dealing with him. I believe Mike is a good sales person who cares not only about selling his cars, but also about making sure his customers are truly satisfied with their purchase. His personal follow up after the sale was very welcome and greatly appreciated. Several days after the delivery of the vehicle Zach had difficulties understanding the operation of some of the controls. Zach drove the car to Elco and Mike once again reviewed all the controls with him personally. We appreciate his commitment to Zach after the sale. We will consider Mike, Vito, and Elco in future purchases. More

Mike has been very receptive to our needs and went out of his way to ensure that this was a pleasant buying experience. This is the second time I have been involved with the purchase of a car with Mike, and his way to ensure that this was a pleasant buying experience. This is the second time I have been involved with the purchase of a car with Mike, and will certainly ask for him again. More