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ELCO Chevrolet Cadillac Inc

Ballwin, MO

Overview
Employees
Reviews
Vehicles
4.9
2,650 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 2,650 reviews

December 20, 2024

Always take great care of me and my vehicles when in service. Explains every detail and makes sure I am satisfied before leaving. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Buhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 20, 2024

Rob smith was very helpful. Pat the tech very helpful . Thanks merry Christmas happy new year More

by Randoknoesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob smith
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December 19, 2024

I'm not sure what the point of making an appointment for an oil change is if it takes almost three hours. Will not be going back for maintenance. More

by katiebatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Meyers
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Dec 19, 2024 -

ELCO Chevrolet Cadillac Inc responded

Thank you for your feedback. We strive to provide a quick and excellent customer experience. We appreciate you letting us know we fell short in this regard. We continually use our customer feedback to improve our processes. If you'd like to speak with our manager, please reach out at 636-227-5333. Thank you for your business and have a great day.

December 19, 2024

Fixed a difficult repair job that took a week to figure out. Mike was very helpful in diagnosing the problem. More

by Mlevin93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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December 19, 2024

Great service and did a super job on my C7 corvette. Very pleased. Thank you! More

by csbracing316
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Schaefer
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December 18, 2024

Has always treated me, my time, and my vehicle with respect. I will continue to use Elco. More

by Browe73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim O’Brien
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December 18, 2024

Very nice people. Polite and helpful. Provided update calls. Only negative was waiting for an appointment! More

by aimrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair shop
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December 18, 2024

This dealership provides great service, comfortable waiting area with refreshments and seating, and accurate billing. More

by cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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December 18, 2024

This is one of the best dealership ever. They are very honest. I never feel hustled if you know what i mean. Great work. Friendly and professional staff. I love taking my car here to get ser More

by lawandamiller11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 17, 2024

Great experience with Rick buying our used Tahoe! Just what we were looking for. Made the process seamless. More

by Darealj
Recommend Dealer
Yes
Employees Worked With
Rick Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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