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ELCO Chevrolet Cadillac Inc

Ballwin, MO

4.9
2,753 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 2,753 reviews

February 24, 2025

We were very happy with our experience at Elco and with Jimmy Mac. This was our 3rd car purchase from him. Their professionalism and communication was 2nd to none. Things didn’t go as expected, to no faul More

by Jennyjohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy McCormick and Eric
February 22, 2025

Casey was super help whenever I was there to have my tahoe serviced. And other staff are also great. More

by Tay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CASEY DRESE
February 22, 2025

Jimmy was excellent to work with! He never pressured us and took his time to get to know us on a personal level. We will highly recommend Jimmy and Elco to our family and friends. Tha More

by leah.brooksher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Jim was a pleasure to work with. Straightforward, no xx. I appreciate that. This is my second purchase from Elco, both times I have felt confident in my purchase. Thanks Jim! More

by cheryl.lokke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

The customer service up front is great - we love dealing with Levi Ali and finance also very professional and helpful. Service department could use some tips. More

by Carole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sveta Gwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Morden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

I told the service person that I needed a new battery and the buttons on my doors didn't work and they will not lock however they fixed the battery problem and three of the doors worked but front passenger d More

by kenny.5556
Recommend Dealer
No
Employees Worked With
Jer
Feb 17, 2025 -

ELCO Chevrolet Cadillac Inc responded

Thank you for taking the time to share your experience with us. We truly appreciate your feedback, as it helps us improve our service. We regret any misunderstanding regarding the repairs to your vehicle. Your satisfaction is very important to us, and we want to ensure that every concern is addressed correctly the first time. We would love the opportunity to review this situation further and find a way to make it right. Please feel free to reach out to our service manager, Greg Kuntz at 636-227-5333, so we can discuss this in more detail. We value your business and appreciate the chance to resolve this for you.

February 14, 2025

Good folks, got the job done while I waited, and I was happily on my way More

by ELR Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
February 14, 2025

Who knew a car buying experience could be so great. Rick was wounderful to work with and More

by Tim@gnpizza.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Good service department. Jeremy and Greg took care of my problems immediately although they were scheduling several weeks out. Much appreciated. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor and service manager
February 13, 2025

Can't say enough good things about my experiences at Elco. Their intake guys (like Jeremy) are top notch, routine service AND repair service have been prompt and done flawlessly. I could get my cars to More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, linda