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ELCO Chevrolet Cadillac Inc

Ballwin, MO

4.9
2,828 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 2,828 reviews

December 14, 2017

LOVE my New Equinox! Jim McCormack is the best! I am a repeat customer and will continue to give my business to Jim and ELCO. I know exactly what I want and Jim makes sure More

by mmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2017 -

ELCO Chevrolet Cadillac Inc responded

Thank you for the recommendation! We're happy that Jim, Ryan, and the rest of our team could help make your car buying process smooth and easy. That is how we want every visit to go. Congratulations on your new car and we hope to see you next time!

December 09, 2017

Terrible customer service Found what I thought was the right price on a vehicle. I would have been a distance buyer so I gave all the information on my trade etc.. to sales co More

by Jason
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Buhr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2017 -

ELCO Chevrolet Cadillac Inc responded

Jason, we are sorry to hear about this. Customer satisfaction is very important to us. At your convenience please call us at 636-227-5333. Our Sales Manager, Bill Pastor, will be happy to discuss your concerns with you. Thank you.

December 01, 2017

Great Experience Ryan was friendly and very helpful. And I did not feel pressured into a decision. I will definitely recommend Ryan and Elco Chevrolet to friends and f More

by Markr789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2017 -

ELCO Chevrolet Cadillac Inc responded

Thank you for your feedback! We're glad you enjoyed working with Ryan, he'll appreciate your recommendation!

November 29, 2017

Very happy Just bought our new car from ELCO. We had a great experience after having gone back and forth between two different car makers and decided on Chevy. More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2017 -

ELCO Chevrolet Cadillac Inc responded

Thank you for choosing ELCO Chevrolet to purchase your new Chevy, Alex. We're happy you chose us. We strive to provide total customer satisfaction to our clients at every stage of the car buying process. We value your business and look forward to seeing you on your next visit!

November 29, 2017

Beware! they false advertise prices to get you in They post offers online that seem to good to be true , then once they got you there and interested with so much time invested they inform you that the More

by William Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No clue, short red headed guy that was out of cards and good news
Dec 05, 2017 -

ELCO Chevrolet Cadillac Inc responded

William, we are sorry to hear you feel this way. Customer satisfaction is very important to us and we are sorry the experience did not meet your expectations. We are glad to know that Bill Pastor already spoke with you, but if you would like to discuss your concerns more, please feel free to call us at 636-227-5333. Thank you.

November 28, 2017

Quick and easy with no pressure We stopped by ELCO after seeing a vehicle online. Jim was quick to help us located the vehicle and was very knowledgeable about it. If he didn't know More

by lbarton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2017 -

ELCO Chevrolet Cadillac Inc responded

That's wonderful to hear! Thank you for taking the time to share your thoughts and experience! Jim was happy to answer your questions and make sure you were comfortable with your decision. Please let us know if there's anything else we can do for you in the future!

November 21, 2017

Great experience Jim was easy to talk to, very straightforward and fair. I usually dread the long, frustrating "negotiation" process but Jim kept things moving. He c More

by Vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill VanOyen
Nov 22, 2017 -

ELCO Chevrolet Cadillac Inc responded

Thank you for the wonderful comments about Jim, Vicki! He is certainly an asset to our team here at ELCO Chevrolet. We appreciate your recommendation and hope to see you back again in the future!

November 21, 2017

My experience was first class! My experience with Jim McCormick and Eric Cromer was pleasant; they were professional and courteous. They made me feel welcome and did all they could More

by cruze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Cromer
Nov 22, 2017 -

ELCO Chevrolet Cadillac Inc responded

We're thrilled to hear that you had such a great experience working with Jim and Eric! That is what we always strive for. Please let us know if we can help you with anything else!

November 20, 2017

Great experience Chris Weaver is friendly and professional. On every aspect this was a great car buying experience. This is certainly a premier automobile dealership i More

by Timmac
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2017 -

ELCO Chevrolet Cadillac Inc responded

We truly appreciate you taking the time to leave us such a great rating and feedback! We strive to ensure that every car purchase is a great experience for our customers. Thank you for your business and we hope to take care of any of your future car needs!

November 18, 2017

Trust worthy and honest This was the 5th car that we purchased from Jim. He is the only person that we buy cars from and he is who we recommend to others looking to buy a ca More

by Sherirecoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2017 -

ELCO Chevrolet Cadillac Inc responded

Thank you for your review! We are so glad to hear you had a great experience with us! Jim will be so pleased to hear your compliments! We hope you are loving your new car!

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