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ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,828 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,828 reviews
March 13, 2018
Fast and Easy Ryan was able to deal over the phone with us since we live over an hour away which made everything very convenient and fast once we got in the dealers Ryan was able to deal over the phone with us since we live over an hour away which made everything very convenient and fast once we got in the dealership! I will say, when I tried to use my windshield wiper fluid on the way home we found that it was empty, which was not Ryan's fault, I guess the dealership was just very busy that day and forgot. No big deal, we filled it when we got home, just thought everything would have been full when we purchased it. Other than that, everything went very smoothly! More
by KalenP
Employees Worked With
March 12, 2018
Great service for purchasing a new suburban Vito worked with us in finding the right suburban for us at the right price. We enjoyed working with Vito. We live in IL and have now purchased our 3 Vito worked with us in finding the right suburban for us at the right price. We enjoyed working with Vito. We live in IL and have now purchased our 3rd suburban with Elco due to the good service. More
by IL customer
Employees Worked With
Vito Chirco
March 06, 2018
Great Overall Experience with Ryan Spence Having picked out a car on-line, Ryan Spence did a great job facilitating the purchase. He was very fair negotiating both the sale price of the new c Having picked out a car on-line, Ryan Spence did a great job facilitating the purchase. He was very fair negotiating both the sale price of the new car and the value of our trade in. I would certainly purchase another vehicle from Ryan and would recommend him to both family and friends. More
by New Car Buyer
March 06, 2018
Ryan Spence was friendly and helpful. He took the time to answer my questions. I had some reservations on price and they were reasonable with their negotiations. was friendly and helpful. He took the time to answer my questions. I had some reservations on price and they were reasonable with their negotiations. The entire process was painless and only lasedt a few hours. All in all a great experience. More
by Author101
March 06, 2018
Thank you Joe Taylor I must saying my experience was great! When other car dealers said "No" - financial specialist Joe Taylor worked with me. He was available to reach ev I must saying my experience was great! When other car dealers said "No" - financial specialist Joe Taylor worked with me. He was available to reach even on his off day!! He not only made it happen from beginning to end, but he also got me the car of my dreams, a Cadillac SRX!!! Im telling everybody I know God is still in the blessing business and he worked it out through Elco Cadillac!! PRAYERS WORK!! More
by Mssaint
March 05, 2018
Ryan Spence Ryan was very professional and helpful. He was happy to answer any and all questions and worked with us to make sure we were completely satisfied. Ryan was very professional and helpful. He was happy to answer any and all questions and worked with us to make sure we were completely satisfied. More
by tbone88h
March 04, 2018
Outstanding customer service Just bought a 2011 Camaro for my wife. Lamarr Powell went above and beyond to make sure we were satisfied with our purchase. Bill Van Oyen not only go Just bought a 2011 Camaro for my wife. Lamarr Powell went above and beyond to make sure we were satisfied with our purchase. Bill Van Oyen not only got us a great deal on financing, but called the next day and had found even better financing for us overnight! This is the type of service that will keep us coming back and recommending to our friends and family! Just outstanding! More
by Alkay3
March 02, 2018
Clean, Fast, Friendly Purchased a new truck from Elco. Negotiated my trade in value over the phone and drove 3.5 hours to make the purchase. I had changed my mind enroute a Purchased a new truck from Elco. Negotiated my trade in value over the phone and drove 3.5 hours to make the purchase. I had changed my mind enroute and wanted to explore a second option that they had on their lot. My salesman Murray was pulling my first choice up to the front when I arrived and quickly located my second. Despite the second being more expensive he made it clear that I was under no pressure and no time limit to think about it. I was given keys to both vehicles and told a suggest route for a test drive if I wanted to follow it, but was able to drive around on my own. After deciding I also found that when adding options to my choice that I was not pressured into purchasing. Things were pointed out to me, but on the whole at no point was it pushed. Compared to other dealers I have dealt with this time around it was very much no hassle. The price was the price, there was no back and forth and frankly their price was good which is why I drove so far. More
by Lawrence
February 27, 2018
Don’t buy a car from them! I purchased a used car from them on 2/14/18. My mirrors tilt when in reverse well one stopped working I called my salesman he didn’t respond so i made I purchased a used car from them on 2/14/18. My mirrors tilt when in reverse well one stopped working I called my salesman he didn’t respond so i made an appointment with service. When i took the car the advisor informed me that he was told by the used car manager they wouldn’t pay for it. Now I’m stuck with a car with a half working mirror. He told me he would pay half of the repair. Like I mentioned i got the car 2/14 and today is 2/27. I would not recommend these people to my worst enemy! More
by Dabat06
Employees Worked With
February 20, 2018
Great experience Thank you to Ryan Spence for such a positive experience with buying our new Chevy Traverse Redline. He was patient, extremely professional and informa Thank you to Ryan Spence for such a positive experience with buying our new Chevy Traverse Redline. He was patient, extremely professional and informative. He reached out to us after our initial visit with a simple text. We felt comfortable with him and again he was very professional. We love our car! More
by Kclan
Employees Worked With
