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ELCO Chevrolet Cadillac Inc

Ballwin, MO

4.9
2,828 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 2,828 reviews

April 06, 2018

Fast and Painless with outstanding customer service I'm currently in Missouri for training and I happened to find a truck I've been looking for and at a lot lower price then I was originally expecting t More

by truckguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Chirco
April 04, 2018

Great experience with Jonathan Burke Bought a 2013 Suburban LTZ and had the best experience. I didn’t spend all day at the dealership which is great when you have 3 kids!! Jonathan was More

by Tchase1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Burke
April 04, 2018

Wonderful experience in purchasing our used vehicle! Jim was great to work with during this experience. He was honest and upfront and answered all of our questions directly. He is very genuine and I felt More

by MichelleS365
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2018

Would go again!! We’ve gone to Murray before to buy a car and he was excellent. We would have been stupid not to go again. So we drive the 2.5 hours to ELCO and Murray More

by Jwright12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 02, 2018

Happy Customer Thank you for making our car buying experience so easy! We are in love with our Chevrolet Traverse and appreciate Ryan's patience as we decided on a c More

by Ashton Witthaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim- service department
Apr 05, 2018 -

ELCO Chevrolet Cadillac Inc responded

We are glad Ryan could provide you with an easy buying experience. Congratulations on your new Chevrolet Traverse! We understand it is a big decision where you purchase your vehicle from and we are so grateful to have been chosen. We look forward to your next visit! Take care!

April 01, 2018

A pleasure to deal with!! Murray was a pleasure to deal with. He went above and beyond to make our buying experience a pleasure. I highly recommend checking out Murray at Elco More

by Escalade owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murray Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2018

New truck. Dam good people ! They took the plenty of time to explain things, answer my questions, and help to get into my price range. Try them you will enjoy More

by Dee Jay
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2018

Great Service Ryan Spence sold me two cars. No pressure. He even said “I’m not going to talk you into buying a car”. Nice facility. Great employees. More

by Hbttt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2018

5 Star Review for a 5 star dealership Great salesman Was very helpful in buying this truck over the internet And got me a better deal. He really works for the people. Go Team Chevrole More

by Stingray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2018 -

ELCO Chevrolet Cadillac Inc responded

We are happy Ryan could help you get a great deal on your new truck! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

March 27, 2018

Lies, Lies, and More Lies I spoke with 2 different sales representatives on two different days about a vehicle that was listed on line. Both representatives stated that the pr More

by SLP123
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Cromer, Kristie Baum
Mar 27, 2018 -

ELCO Chevrolet Cadillac Inc responded

We are very sorry to hear that you were not able to purchase a truck for your husband from us. We value transparency and attempt to make our pricing very clear for our online shoppers. When our customers have questions, our trained staff of professionals offer further explanation via email, phone or in-person. Seeing as you are located a couple states away, it is a good thing you called to get your questions answered. We can't speak to the deal you got at your Ford dealership, but we can assure you that our incentives change monthly, and sometimes mid-month. General Motors reveals the incentives, so we would have no way of knowing the April incentives until April. We apologize for any confusion and wish you the best of luck in your future vehicle shopping.

Mar 27, 2018 -

SLP123 responded

All incentives change monthly. I’m not saying anything about your incentives except that they are money making gimmicks. My review is aimed at your sales reps telling me that there is no way to get the price listed online without the incentives. That, is a lie.

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