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ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,827 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,827 reviews
May 26, 2018
Ryan Spence Went to Elco for my girlfriend’s new car. Everyone seemed really nice & welcoming from the moment we walked in. Ryan Spence is truly everything you co Went to Elco for my girlfriend’s new car. Everyone seemed really nice & welcoming from the moment we walked in. Ryan Spence is truly everything you could want in a salesman...very patient, genuine & not pushy. My girlfriend & I both agreed that was our best experience at a dealership. I would definitely recommend Ryan & Elco to a friend & also plan on buying my next car there! More
by JEREMY7127
May 25, 2018
Kathryn Regopoulos I had the pleasure of dealing with Kathryn and she is sweet and honest even though I wasn’t able to be approved just yet she still works with me seein I had the pleasure of dealing with Kathryn and she is sweet and honest even though I wasn’t able to be approved just yet she still works with me seeing if she can do anything. The only thing that could be better is the service department. They aren’t the most friendly nor informative. But Props to Kathryn! More
by AustinTaylor
Employees Worked With
Kathryn Rose Regopoulos
May 24, 2018
First Class Dealership!!!!! I've been dealing with this dealership with another Chevy I bought elsewhere for about a year and decided to trade it in. I met Kathryn with so much p I've been dealing with this dealership with another Chevy I bought elsewhere for about a year and decided to trade it in. I met Kathryn with so much positive attitude And drive to make sure that I was going to get what I wanted. She gives 110% to make sure you are taken care of, which was awesome to work with her. I have dealt with quite a few dealerships and dealing with Kathryn was my most enjoyable time buying a vehicle, I recommend ELCO to anybody looking for a vehicle or service. If you are looking to buy ask for Kathryn Regopoulos she is " A Class Act!!!!!" More
by Brian S
May 24, 2018
I tried to trade but could not. I tried to trade but could not, the talked poorly of my trade-in. I made offers on 3 vehicles that would work for me. We got to just over $1000 and th I tried to trade but could not, the talked poorly of my trade-in. I made offers on 3 vehicles that would work for me. We got to just over $1000 and thats where it ended. I tried to throw in some other encentives but they wouldnt budge. Kathryn was great, but upper management were a dissapointment. I cant remember the other two guys that were above her on the deal, but they just werent motivated to sell nor make a deal so i left. I think it was a Chris and maybe another guy in business choice rewards. Which i offered to defer..to make the deal....($1000 value)... but i am done.... i have purchased 4 new duramax silverados and 5 or six new chevrolet passenger vehicles in the last few years and have about decided to buy a xxxx Dodge!!! More
by xxxxx
Employees Worked With
Kathryn Rose Regopoulos
May 23, 2018
Excellent customer service My salesperson was totally invested in getting me the truck I wanted. She went out of her way to remember the little things that I mentioned when we f My salesperson was totally invested in getting me the truck I wanted. She went out of her way to remember the little things that I mentioned when we first talked about the truck. More
by Linda123
Employees Worked With
Kathryn Rose Regopoulos
May 23, 2018
Smooth and painless My salesperson made it easy for me to come in , find the right truck, negotiate price, and close the deal without wasting my time. She was straight to My salesperson made it easy for me to come in , find the right truck, negotiate price, and close the deal without wasting my time. She was straight to the point and had all the answers I needed to feel comfortable with the entire experience. I will buy my next truck here , just as I have bought my last 2 trucks here. More
by Dad111223
Employees Worked With
Kathryn Rose Regopoulos
May 23, 2018
Katherine is tops. Katherine R. is great to work with. All follow up and detail work is appreciated. Communication is great too. Keeps me up to date. I am very happy Katherine R. is great to work with. All follow up and detail work is appreciated. Communication is great too. Keeps me up to date. I am very happy with service work too. More
by EMM
Employees Worked With
Kathryn Rose Regopoulos
May 23, 2018
Happy Wife, happy life;)! Kathryn was wonderful to work with, everything from start to finish was smooth! So thankful to her for her patience while I wasn’t sure what kind of c Kathryn was wonderful to work with, everything from start to finish was smooth! So thankful to her for her patience while I wasn’t sure what kind of car I wanted to purchase, she was extremely helpful along the way and I ended up purchasing the perfect car for our family! More
by snowden
Employees Worked With
Ken Peterson, Kathryn Rose Regopoulos
May 23, 2018
Great Dealer Overall Overall I had a great expirience at Elco. The truck i was looking at was clean and ready for me to come look at and the sales lady was cheerful, kind, Overall I had a great expirience at Elco. The truck i was looking at was clean and ready for me to come look at and the sales lady was cheerful, kind, and enthusiastic. The only thing that kept me from rating a 5 star id I came there for one specific used truck they had under a certain specifications. The sales person heard this and also sent me other trucks they had other than the 1 used truck I was looking at. I understand sales, however 99% of buyers know exactly what they want and what they want to pay, and I was in that majority. I walked out of there with the keys to what I qas there for at a fair price. Overall a satisfied customer More
by HintonFish
Employees Worked With
Kathryn Rose Regopoulos
May 23, 2018
Awesome buying experience Came in last weekend to look for a car for my daughter. John was great. We test drove several vehicles before we decided on a 2015 Malibu. Before leav Came in last weekend to look for a car for my daughter. John was great. We test drove several vehicles before we decided on a 2015 Malibu. Before leaving John made sure my daughter understood everything about her new used car. He was awesome to work with and made purchasing a car a wonderful experience More
by Cdowning
Employees Worked With
Chri Weaver, Jonathan Burke
