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ELCO Chevrolet Cadillac Inc

Ballwin, MO

4.9
2,418 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 2,418 reviews

March 28, 2019

Smooth process and clear communication My experience working with Ryan Spence at ELCO Chevrolet to buy a Chevy Cruze was pleasant and easy. He found me the color Cruze I fell in love with, More

by jms777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

ELCO Chevrolet Cadillac Inc responded

We strive to create a stress-free and easy experience for our customers. We are happy to see that you’re satisfied with your purchase. Hope to see you soon!

March 28, 2019

Hands down, the best experience I’ve ever had! I went in somewhat knowing the car that I wanted. Bells, whistles, and all. Lamarr knew I didn’t want to mess around and didn’t want to deter from the More

by Ramsfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

ELCO Chevrolet Cadillac Inc responded

Hi, thank you for your kind review; we are happy to pass along your kind comments to Lamarr! We do hope we can be of assistance in the future. Take care!

March 27, 2019

Amazing service! I had great service at Elco and Lamar Powell was amazing! I recommend everyone buy a car from him . Thanks again Lamar . Love my new Chevy equinox More

by Dom$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

ELCO Chevrolet Cadillac Inc responded

Thanks for the review! We're pleased to know that you had a positive experience with us during your recent visit. We hope to see you again!

March 27, 2019

Camaro purchase My car purchase was easy, efficient and hassle free experience. I would have liked more negotiation on the asking price and better finance options bu More

by Midlife crisis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Spence
Apr 01, 2019 -

ELCO Chevrolet Cadillac Inc responded

Congratulations on your new car! Thanks for the review! We're happy to hear that you were satisfied with the service we provided. Have a nice day!

March 27, 2019

Great experience Had what I wanted and treated me and my time with respect. Very easy and stress free. Dan Koopman handled everything for me and even answered a questi More

by Dan M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Koopman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Baum
Apr 01, 2019 -

ELCO Chevrolet Cadillac Inc responded

Thanks so much for taking time to share the details of your experience with us! We're glad to know that our staff was able to impress you, and your positive review is much appreciated. We hope to see you again! Take care!

March 27, 2019

Felt like I was just a number. This was not the best of experiences. I felt rushed and felt like the salesmen just wanted to get to the next customer for a sale. Financing was horr More

by BG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim- Jimmy mack McCormack
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sveta Gwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Theodore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

ELCO Chevrolet Cadillac Inc responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We value our low-pressure approach and would like to learn more about your experience. If you are willing, our sales manager would be happy to discuss your concerns to see where we fell short. Our phone number is 636-227-5333. Please contact us at your convenience so we can be sure your next visit is exceptional.

March 27, 2019

2016 Acura I have purchase many cars from Elco and several from Jim. They are flawless. I will continue to buy from Elco as long as I purchase cars. Best dealers More

by coachseegs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

ELCO Chevrolet Cadillac Inc responded

Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your valued support!

March 26, 2019

Good experience with Elco salesman and dealership. Jim was.very knowledgeable and courteous during my buying experience. He was very helpful in resolving an issue I had after the sale. Exceptional sale More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

ELCO Chevrolet Cadillac Inc responded

We are happy to see that you found our staff to be so courteous and knowledgeable. We strive to provide excellent customer service every day. See you soon!

March 26, 2019

Ryan and Brad are the guys to deal with at Elco!!! Ryan Spence and Brad Grellner are the best guy's to work with when purchasing a vehicle from Elco Chevrolet in Ballwin, MO. I have never purchased a n More

by GTB868
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

ELCO Chevrolet Cadillac Inc responded

We strive to create a stress-free and easy experience for our customers. We are happy to see that you’re satisfied with your purchase. Hope to see you soon!

March 23, 2019

Great Experience Best car shopping experience ever! Ryan Spence is very professional and friendly! Will be recommending to friends and family! This is the second Chevr More

by Mike & Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

ELCO Chevrolet Cadillac Inc responded

We’re happy to see you had a great experience at our dealership. We certainly value your business. Have a great day!

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