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ELCO Chevrolet Cadillac Inc

Ballwin, MO

4.9
2,410 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 2,410 reviews

October 12, 2019

Amazing customer service Lamarr Powell is focused on the customer and quality service. His no pressure approach and genuine care for the client allows customers to feel they a More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

ELCO Chevrolet Cadillac Inc responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Lamarr. Have a great day!

October 11, 2019

Disappointed with their service department. I have a nail in my AWD Cadillac XT5 and called in the morning to find out about getting it fixed. Must replace all 4 tires because of AWD. When I More

by docang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Buhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

ELCO Chevrolet Cadillac Inc responded

Thank you for taking the time to leave us feedback. We were able to reach out and get your appointment scheduled. We apologize for the communication issue and look forward to assisting you in the future. If there is any further concerns, please let us know.

October 09, 2019

Great Service!!! Mark Gerecke was great to work with! He was very helpful in syncing my phone with my new car and telling me all about the perks. Sveta did a great job More

by smb0605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gerecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

ELCO Chevrolet Cadillac Inc responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a wonderful day.

October 08, 2019

Matt was very helpful and knowledgeable. He was quite adept at explaining the technology of the vehicle to us. It was a very pleasant experience for us. More

by Mrs D
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schaefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

ELCO Chevrolet Cadillac Inc responded

Hi there, thank you so much for your positive comments about ELCO Chevrolet. If you have any further questions, please don't hesitate to reach out. Take care.

October 07, 2019

Thank you Ken and Ryan with all your help in getting me into my 2019 Chevy Trax. They were helpful, not pushy which both made me feel much more comfortable with trading in my car and put my mind at ease wi More

by ms_sds71
Recommend Dealer
Yes
Employees Worked With
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Peterson
Oct 09, 2019 -

ELCO Chevrolet Cadillac Inc responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive car purchasing experience. Have a great day!

October 01, 2019

Ryan really provides good customer service I called to inquire about a new truck Ryan shot me a text told me to come in he would take care of me and he did just that More

by My New Traverse
Recommend Dealer
Yes
Employees Worked With
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

ELCO Chevrolet Cadillac Inc responded

Hello, we're happy to hear you had a positive experience with Ryan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2019

Buying Jim is a great person and salesmen he made my experience great all around. He kept updated on my sale and help a lot. He was even great after the sale More

by Dewan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

ELCO Chevrolet Cadillac Inc responded

Hello there, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at ELCO Chevrolet!

October 01, 2019

Helpful Dan took the time to explain all the features or each car we looked at and we never felt pressured at anytime during our buy experience. More

by tom
Recommend Dealer
Yes
Employees Worked With
Brian Buhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Koopman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

ELCO Chevrolet Cadillac Inc responded

Hello, we are proud we could deliver a pressure free experience for you. If you have any further questions, please give us a call. We're always happy to help!

September 30, 2019

He was extremely personable and and asked what we needed. Very accommodating as well. Delivered what we needed and replaced the broken key before we left. More

by MoriahStone
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

ELCO Chevrolet Cadillac Inc responded

Hi there! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

September 30, 2019

Excellent Dealer always a great experience I have bought two cars and dealt with Brian and Bill and had a truly great experience. They both go all the way to make sure you are pleased with the More

by tchinnici
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Buhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

ELCO Chevrolet Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you, and have a fantastic day!

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