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ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,827 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,827 reviews
July 01, 2022
Had a wonderful experience with the dealership but mostly the salesman jimmy McCormack was outstanding explaining everything to me and so polite a wonderful day getting my new car the salesman jimmy McCormack was outstanding explaining everything to me and so polite a wonderful day getting my new car More
by donna36
Employees Worked With
June 20, 2022
Jimmy went above and beyond for us. We were in search of a bigger vehicle for awhile, we found one we liked and he delivered it to us, 2.5 hours away. We will recommend him to anyone in We were in search of a bigger vehicle for awhile, we found one we liked and he delivered it to us, 2.5 hours away. We will recommend him to anyone in search of a car and will go back for our future needs! More
by jennaschmid24
Employees Worked With
June 19, 2022
Jim worked with me to identify appropriate vehicles per my request. He then provided me the space to explore each vehicle and answered my questions with great patience. All in all my experience purchasing my request. He then provided me the space to explore each vehicle and answered my questions with great patience. All in all my experience purchasing my new-used vehicle was a great experience. More
by rallendorph
Employees Worked With
June 18, 2022
I just recently bought a vehicle from here, and had a wonderful experience from the moment I showed up, until the papers were signed. Tim, Rick, and Luke were wonderful to work with, and did everything wonderful experience from the moment I showed up, until the papers were signed. Tim, Rick, and Luke were wonderful to work with, and did everything they could to make our deal as smooth as possible. I will definitely be buying from these guys again! Thanks, Elco! More
by sabra_22
June 18, 2022
Elco is a great dealership. Jimmy and Lamare were helpful and flexible. They wanted us to be happy and we sure are! Thanks so much. Jimmy and Lamare were helpful and flexible. They wanted us to be happy and we sure are! Thanks so much. More
by Amanda Hill
June 15, 2022
Had a great experience working with Jimmy Mack. It’s nice to not haggle on price. It’s nice to not haggle on price. More
by billwisdom
June 14, 2022
Ryan is great. If you are looking for an honest and straight forward salesman, Ryan is your guy If you are looking for an honest and straight forward salesman, Ryan is your guy More
by JoePetri
Employees Worked With
June 13, 2022
Charlie Thieret at Elco Cadillac went above and beyond to offer assistance. He was enthusiastic to provide help. I appreciate his positive energy and smile. He greeted me with joy. I became even happier offer assistance. He was enthusiastic to provide help. I appreciate his positive energy and smile. He greeted me with joy. I became even happier instantly while engaging with him. Greg, the Service Manager always treats me kind and waves at me to stops what he is doing to make sure my everything was satisfactory and I am personally well. Henry retired who was fantastic at customer relations. Charlie keep smiling and providing the ultimate customer service. You are a great addition to the Elco family. I am happy to know there is someone else there who understands how to extend great customer service. I don't mind traveling for it!! Also, I appreciate the coupons that Elco Cadillac sends to customers to show appreciation for purchasing a Cadillac. The new facilities are beautiful and customer centered! More
by deedee40
Employees Worked With
Charlie Thieret
June 10, 2022
The worst customer service I have ever encountered. They keep sending you automated emails from so called "sales manager" who can never be reached on the phone and will never reply to emails. Sales pe They keep sending you automated emails from so called "sales manager" who can never be reached on the phone and will never reply to emails. Sales person who finally reached out to me and tried to help, the next week she was gone, found a better place to work at where managers actually do some work and don't rely on automated email replies! Very disappointed! More
by Suad
Employees Worked With
June 09, 2022
Buying my new xt4 was very pleasant. Dan Koopman was very nice to work with. Dan Koopman was very nice to work with. More
by Stlcardinalfan08
Employees Worked With
