Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,604 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,604 reviews
December 04, 2024
Took 1 month to start work on our vehicle in the shop because we did not schedule work to be done on a car that had an accident and had to be towed there. They did not give us a loaner vehicle due to bei because we did not schedule work to be done on a car that had an accident and had to be towed there. They did not give us a loaner vehicle due to being in the body shop instead of servicing department. It cost us rental fees due to the length of time they took to repair the vehicle as it maxed out the insurance rental coverage. I’m still waiting to get the vehicle back it was supposed to be done today, and now I’m told it’ll be done tomorrow. Hopefully the body work is well done considering the length of time they had the vehicle which is now about a month and a half for damage around 1 wheel. More
by Katiel.1992
Employees Worked With
Service department
December 03, 2024
Two weeks after passing Elco's Multipoint Inspection my Volt dash warning indicated "Service High Voltage Charging System". This turned out to be due to obviously low level of battery coolant, which shou Volt dash warning indicated "Service High Voltage Charging System". This turned out to be due to obviously low level of battery coolant, which should have been flagged in the Multipoint Inspection! More
by coglim
Employees Worked With
Casey Drese
December 03, 2024
Elco Chevrolet staff was super amazing, I called before going out there and told them what it was that I was interested in and how much I had. They made the process super easy and fast they have a wonderfu going out there and told them what it was that I was interested in and how much I had. They made the process super easy and fast they have a wonderful team! More
by kdjaylen
Employees Worked With
December 03, 2024
I had a great experience working with Jim McCormack. He explained things thoroughly and gave me options at each step of the process. He made the overall experience a breeze! He explained things thoroughly and gave me options at each step of the process. He made the overall experience a breeze! More
by bradley.schmidt
December 03, 2024
Great easy quick just a pleasure to deal with. Will do it again anytime good job Will do it again anytime good job More
by Worleyjan
Employees Worked With
December 01, 2024
Always took my car for all needed repairs. Staff is very professional and nice. I would recommend Elco for service repairs. Blake Anderson was very professional and explained everything to Staff is very professional and nice. I would recommend Elco for service repairs. Blake Anderson was very professional and explained everything to me. He is a true asset More
by Alice Mastrangelo
Employees Worked With
Blake Anderson
November 30, 2024
Jim McCormack was great and helped me through the whole process. He told me that they don’t haggle over price which I find hard to believe but I appreciated him and his sales team so much. They communicate process. He told me that they don’t haggle over price which I find hard to believe but I appreciated him and his sales team so much. They communicated well with me from the moment I reached out interested in an EV they had listed. Highly recommend! More
by Enby123
Employees Worked With
November 30, 2024
Chance, Kent nd Dan were all very pleasant to work with. Had me set up and able to drive away in my vehicle in no time. Also assisted with leaving my rental from Enterprise so I would not have the worry of Had me set up and able to drive away in my vehicle in no time. Also assisted with leaving my rental from Enterprise so I would not have the worry of returning the vehicle. Chandler assisted with making that a simple, smooth process. More
by Fitz
November 30, 2024
Very helpful! Is not pushing and allows you to test drive and view the car on your own! Very nice and great dude. Is not pushing and allows you to test drive and view the car on your own! Very nice and great dude. More
by Faith Hoppe
Employees Worked With
November 29, 2024
Great service department and staff. Wouldn’t trust taking my Corvette anywhere else. Comfortable and clean waiting area with lits of amenities. Wouldn’t trust taking my Corvette anywhere else. Comfortable and clean waiting area with lits of amenities. More
by Donald
Employees Worked With
“Corvette Bill”, Erik
