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EAG Ford Navasota

Navasota, TX

4.9
59 Reviews

10059 State Hwy 6

Navasota, TX

77868

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Showing 59 reviews

May 02, 2023

There service department is second to none. Robert is will help you in anyway possible. More

by Robert Besst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 21, 2023 -

EAG Ford Navasota responded

Hi Robert, thank you for your business and your kind words. As you noted, we have an amazing service department that works hard to make sure that you are well taken care of and that your vehicle is ready for the road. Again, we appreciate you choosing Elliott Team Ford and we are thrilled to count you as a member of the "Elliott Family"!

April 27, 2023

Great service with awesome follow up and detail of any issues. The service manager is a true service provider. Thank you. Steve Conway More

by Conwaysteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager I think David
Jun 21, 2023 -

EAG Ford Navasota responded

Hi Steve, thank you for your business and for your kind words. Keith, our Service Manager, is excellent and as you said, "is a true service provider". He truly cares about our clients and works hard to ensure you are well taken care of. Again, we appreciate you choosing Elliott Team Ford and are thrilled to count you as a member of the "Elliott Family"!

February 10, 2023

I only spoke with one individual, Erik, and he’s a very cordial salesperson to do business with, they just didn’t have what I was looking for. If the situation arises, I’d be happy to re-contact him More

by ottstan11
Recommend Dealer
Yes
Employees Worked With
Erik
Mar 13, 2023 -

EAG Ford Navasota responded

Hi ottstan11, Thank you for giving us a shot and for your very kind words. While we do our best to always have what our clients are looking for, sometimes it just doesn't work out that way. However, we are honored that you will continue to keep us in mind when you need a vehicle and if we can be of any help from our Service department, don't hesitate to let us know. We now have a mobile service van that can come to you and handle most maintenance and minor recalls without you ever having to come to the shop. If it is more than what the mobile van can handle, we also offer a free pick-up and delivery service too. Again, we appreciate your time and look forward to working with you in the future.

February 03, 2023

The team at Elliot Ford was great to deal with! The team of people working there were all super friendly and helped each other out with everything. I couldn't have asked for a better buying exper More

by matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Pierce
Mar 13, 2023 -

EAG Ford Navasota responded

Hi Matt, thank you for your business and your kind words. We really do have a great team in place that is ready, willing, and able to help you with all your automotive needs. Again, we appreciate you choosing Elliott Team Ford and we are thrilled to count you as a member of the "Elliott Family"!

January 05, 2023

Easy to deal with and professional. Made the buying process east and smooth. In and out quickly. More

by matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance
Jan 12, 2023 -

EAG Ford Navasota responded

Hi Matt, Thank you for your business and your kind words. We have a great team that works hard to ensure everything goes as smoothly as possible. Terrance does a great job helping our clients; we are fortunate to have him on our team. Again, we appreciate you choosing Elliott Team Ford and we are thrilled to count you as a member of the "Elliott Family"!

December 30, 2022

Great service and they are always willing to help this out s my 2nd vehicle from them and plan to continue buying from them. More

by Jpugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cuz
Jan 12, 2023 -

EAG Ford Navasota responded

Hi Jpugh, Thank you for your continued business and your kind words. Working with Cuz on a car deal is about the most fun anyone can have, that guy is great! We appreciate you choosing Elliott Team Ford and we are honored to count you as a member of the "Elliott Family"!

December 29, 2022

Great place to do business! Service department was very fast, I have been coming here for years. More

by bassfisherman12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith
Dec 29, 2022 -

EAG Ford Navasota responded

Hi bassfisherman12, Thank you for your business and your kind words. We do our best to get you in and out without sacrificing the quality you deserve and expect. Again, we appreciate you choosing Elliott Team Ford and we are thrilled to count you as a member of the "Elliott Family"!

December 06, 2022

I ordered a vehicle through Elliott Team Ford. Once the vehicle arrived, everything on the paperwork was exactly as we had discussed beforehand with no surprises. More

by Toxphd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Johnson
Dec 14, 2022 -

EAG Ford Navasota responded

Ho Toxphd, Thank you for your business and kind words. While surprises might be fun at birthdays and holidays, they are so much fun when it comes to purchases. We know that you have many options for where you want to purchase your vehicle, and we want you to know that if you deal with us, we are going to be upfront with you and keep our word. Again, we appreciate you choosing Elliott Team Ford and we are honored to count you as a member of the "Elliott Family"!

October 21, 2022

We purchased a 2014 Nissan Frontier from Elliott Team Ford. There was an issue with the shifting mechanism. It had to be manually released from Park in order to move into another gear. We were pretty More

by kstueck76
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric and Kevin (who tried to be helpful)
Oct 28, 2022 -

EAG Ford Navasota responded

Hi kstueck76, We apologize that you feel taken advantage of, that was never anyone's intention. As you stated in your review, "In order to make a better deal, we bought the Frontier in "As Is" condition.". It is my understanding that you asked for the least expensive vehicle available and also declined to purchase an extended warranty, which would have offset some of the repair costs. Again, we regret that this didn't work out as any of us had hoped.

September 09, 2022

Easy to work with. Helpfull salesman and manager. Nice selection of vehicles Nice Facility. Would do business with again. More

by Mec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Orlando
Sep 22, 2022 -

EAG Ford Navasota responded

Hi Mec, Thank you for your business and your kind words. We do have a great team in place that works hard for our clients. While it has been difficult recently to keep a strong inventory, we have been able to weather the storm and keep excellent options available for our clients. Again, we appreciate you choosing Elliott Team Ford and we are proud to count you as a member of the "Elliott Family"!

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