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EAG Chrysler Dodge Jeep Ram Fiat of Palestine

Palestine, TX

4.6
256 Reviews

2321 State Highway 155

Palestine, TX

75801

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256 Reviews of EAG Chrysler Dodge Jeep Ram Fiat of Palestine

January 23, 2024

It was a pleasant experience from making the appointment to taking the vehicle in for its service appointment. Service department employees were kind and knowledgeable. Thanks More

by kelleystotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 19, 2024 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hi Kelly, thank you for your business and your kind words. We do our best to make sure that our clients are well taken care of, whether you are working with our sales, service, or parts departments. Again, we appreciate you choosing Elliott CDJR Fiat of Palestine and we are thrilled to count you as a member of the "Elliott Family"!

January 22, 2024

your service was terrible your technician service took to long to give my parts that i needed and when i needed your help with my truck yall just made it worse. More

by miguel yepez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcelo Gonzalez
Jan 25, 2024 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hello Miguel, We take our customer feedback very seriously and would like the opportunity to learn more about your service experience. Can you please contact me at your earliest convenience? Bryan Loveless General Manager bloveless@elliottpalestine.com Elliott CDJR Fiat of Palestine

January 19, 2024

We are greatly appreciative for Marcello. He is a great person and a valuable accessit to this Dodge of Palestine! More

by barbwilliams2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcelo Gonzalez
Mar 19, 2024 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hi Barb, thank you for your business and your kind words. Marcelo is fantastic and a true asset to our team. Again, we appreciate you choosing Elliott CDJR Fiat of Palestine and we are proud to count you as a member of the "Elliott Family"!

January 18, 2024

Recalls issued on vehicle. Dealer fixed them No issues. Service dept answered all questions in a forthcoming manner. More

by Superblivet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Apr 13, 2024 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Glad to hear you had a seamless experience at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine's Service department. Your satisfaction is important to us. Thank you for the five-star rating!

January 18, 2024

You can depend on it being two to three days or more before any work is performed. The time before last the service lady said my truck was ready before I left the lot all the lights were on just as they More

by crmcshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Apr 13, 2024 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Hello, Your feedback is greatly appreciated. I would like the opportunity to discuss your experience at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine regarding the service performed on your vehicle, as well as the interaction with our Service Team. Please email me your contact information at your earliest convenience. Thank you, Bryan Loveless General Manager bloveless@elliottpalestine.com Elliott CDJR Fiat of Palestine

January 17, 2024

They did a great job getting everything taken care of and keeping me informed about what was going on. The repairs took a long time to complete but I don’t think that was any fault of the dealer as parts we More

by kentwillmott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the person in service I talked with but I would rate him 5
January 16, 2024

Every one was very helpful in anyway. All my questions were answered. I do appreciate everyone that helped. More

by robe3jaramillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Servin, Bryan Loveless
Apr 13, 2024 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

We appreciate your positive review. It's great to hear that your questions were answered by the team at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine. Thank you for choosing us.

January 16, 2024

EVERY ONE IN THE SERVICE DEPARTMENT WAS VERY HELPFUL AND ANSWERED ALL MY QUESTIONS, VERY PROFESSIONAL AND VERY NICE. GREAT SERVICE DEPARTMENT AND DAVID WAS GREAT. THANK YOU ELLIOTT DODGE More

by dddonelan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID IN SERVICE DEPARTMENT
Apr 13, 2024 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

We appreciate your kind words about our team at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine's service department. Our staff consistently strives for this level of service. Thank you for recognizing David, he'll be glad to hear he was able to help you.

January 11, 2024

Love the gladiator would recommend it for anyone wanting 4 wheel drive also love the color More

by kj411195
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Loveless, Andrew Dunn
Apr 13, 2024 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

Glad to know you appreciate the Gladiator and its 4-wheel drive feature. The colors are indeed eye-catching at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine. Thank you for recommending us!

January 11, 2024

Recall service was completed in a timely manner. Thank you for your service time allocation. More

by Misssweetaggie1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 13, 2024 -

EAG Chrysler Dodge Jeep Ram Fiat of Palestine responded

We appreciate your positive feedback about our recall service efficiency at Elliott Chrysler Dodge Jeep Ram FIAT Kawasaki of Palestine. Your acknowledgment is highly valued.

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