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EAG Automotive Mt. Pleasant

Mount Pleasant, TX

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880 Reviews

2055 Burton Rd

Mount Pleasant, TX

75455

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Showing 880 reviews

May 01, 2020

Staff was friendly and helpful. They were professional and took the time to answer all my questions and got back with me when I called More

by James123
Recommend Dealer
Yes
Employees Worked With
Joey Smith, Kasey Johnston
May 14, 2020 -

EAG Automotive Mt. Pleasant responded

James123, Thank you for your business and your kind words. We have a great team in place who are diligent to make sure that they take excellent care of their clients. Again, we appreciate you choosing Elliott Auto Group and we are proud to count you as a member of the "Elliott Family"!

May 01, 2020

Very nice folks. Unfortunately my truck needed parts that affected the alignment. The paperwork shows it was aligned, but it pulls to the right a descent amount. Vehicle drove straight before. Hoping More

by elvtrmn
Recommend Dealer
No
Employees Worked With
Adrian Guerrero
May 08, 2020 -

EAG Automotive Mt. Pleasant responded

elvtrmn, Thank you for your feedback. I understand that you have already spoken with our service manager and that we will be doing an adjustment on your alignment. We appreciate you allowing us to assist you and look forward to doing so for many years to come.

April 30, 2020

Elliott CDJ is the best dealer that I have ever dealt with. They go above and beyond every time I have my service performed. Great people. More

by dailyhorsepower
Recommend Dealer
Yes
Employees Worked With
Monty Vaughn, Britt Riley, Adrian Guerrero
May 13, 2020 -

EAG Automotive Mt. Pleasant responded

dailyhorsepower, Thank you for your business and your kind words. We have found that when you have the right folks on your team, you are going to succeed and we are really proud of the team that we have in place. Again, we appreciate you choosing Elliott Auto Group and we are honored to count you as a member of the "Elliott Family"!

April 30, 2020

I took my 2020 dodge in to have them install lights for my grill, I gave then all the accessories to the light, he had the tech look at everything and he quote me the price of 215 dollars, I agreed and the More

by iberockwell62
Recommend Dealer
No
Employees Worked With
Adrian Guerrero
May 08, 2020 -

EAG Automotive Mt. Pleasant responded

iberockwell62, Thank you for your feedback. I understand your frustration about the cost of the installation being more than the original estimate. Unfortunately, with the specific grille on your truck, the amount of time to do the installation was going to be significantly longer than what was originally figured into the estimate. As soon as this issue arose, we contacted you to let you know prior to doing the work. We apologize that this didn't work out, but if we can be of assistance in the future, please let us know.

April 28, 2020

One guy said my seat will be fixed when they had my car in one of their shops. Got it back it still wasn’t fixed sadly. The seat never worked the first day I got the car More

by tmanjimmerson4
Recommend Dealer
No
Employees Worked With
Robert French, Kasey Johnston
May 08, 2020 -

EAG Automotive Mt. Pleasant responded

tmanjimmerson4, I understand your frustration. I have researched your situation and understand the car suffered some damage after you purchased it and had an accident in it. I also understand that we did some repairs for you at that time, at no cost. Unfortunately there is nothing more that we can do for you at this time.

April 27, 2020

Great, quick experience! Everyone was very nice and informative and made the whole process very simple and easy compared to my first experience with buying a car. Will definitely always come back to El More

by slgibson1111
Recommend Dealer
Yes
Employees Worked With
Chris DeMoss, Cody Finney
May 13, 2020 -

EAG Automotive Mt. Pleasant responded

slgibson1111, Thank you for your business and for sharing your experience. I am sorry that you had a rough experience buying your first car, but I am very glad to hear that we took great care of you in true Elliott Auto Group fashion. Our team is strong and they work hard to make sure you have all the information you need to make the decision that is best for you. Again, we appreciate you choosing Elliott Auto Group and we are excited to count you as a member of the "Elliott Family"!

April 27, 2020

Outstanding. This is a great dealership. Ask for Robby! He treated us very well and so did Joey in Finance. We'll definitely be back! More

by SuperDave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Smith, Robby Nelson
May 13, 2020 -

EAG Automotive Mt. Pleasant responded

Hi SuperDave, Thank you for your business and for your kind words. Robby is quickly becoming a rockstar in the car business. He listens to his clients and works hard to make sure that you get the vehicle and deal that works best for you. Again, we appreciate you choosing Elliott Auto Group and we are honored to count you as a member of the "Elliott Family"!

April 24, 2020

Awesome service! They picked my vehicle up at my workplace and brought it back in a quick and timely manner! Awesome service with awesome people! More

by glocksocked1337
Recommend Dealer
Yes
Employees Worked With
Brian Daily, Adrian Guerrero
May 13, 2020 -

EAG Automotive Mt. Pleasant responded

glocksocked1337, Thank you for your business and for sharing your experience. We are excited to be able to offer pick up and delivery service as we know it can be a big help for busy folks like yourself. Again, we appreciate you choosing Elliott Auto Group and we are excited to count you as a member of the "Elliott Family"!

April 23, 2020

It was a awesome experience. Such a simple buying process. Highly recommend Robby. Go and see him at Elliott auto group they have deals for everyone More

by stang4me10
Recommend Dealer
Yes
Employees Worked With
Rossel Bello, Robert French, Robby Nelson
May 13, 2020 -

EAG Automotive Mt. Pleasant responded

stang4me10, Thank you for your business and your kind words. Robby is awesome, he listens to his clients and does everything that he can to make sure that you get the right deal for you. Again, we appreciate you choosing Elliott Auto Group and we are thrilled to count you as a member of the "Elliott Family"!

April 19, 2020

Just purchased my first vehicle from Robby. He listened to what I was looking for and helped me choose the right car for me, a beautiful 2019 Dodge Journey. I would (and already have) recommend him to peop More

by Lsloan
Recommend Dealer
Yes
Employees Worked With
Rossel Bello, Robby Nelson
May 13, 2020 -

EAG Automotive Mt. Pleasant responded

Lsloan, Thank you for your business and for your kind words. Robby is fantastic and we are fortunate to have him on our team. Again, we appreciate you choosing Elliott Auto Group and we are excited to count you as a member of the "Elliott Family"! Enjoy that new Journey!

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