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EAG Automotive Mt. Pleasant

Mount Pleasant, TX

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880 Reviews

2055 Burton Rd

Mount Pleasant, TX

75455

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Showing 880 reviews

May 14, 2020

Vehicle had unusual problems and they fixed the problems. My Dodge Journey had an electrical issue and an issue with the engine accelerating while in park. The electrical problem was fixed in one day. It to More

by dk.ulmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britt Riley
May 22, 2020 -

EAG Automotive Mt. Pleasant responded

dk.ulmer, Thank you for your business and for sharing your experience. I hate to hear that you had some issues with your Journey, but I am glad to know that we were able to get your fixed up and back on the road. Again, we appreciate you choosing Elliott Auto Group and we are honored to count you as a member of the "Elliott Family"!

May 14, 2020

Amazing customer service. Everything time we have used Elliott we have been extremely happy with the service they provided. They are our go to deal ship. More

by tandggoben
Recommend Dealer
Yes
Employees Worked With
Britt Riley
May 22, 2020 -

EAG Automotive Mt. Pleasant responded

tandggoben, Thank you for your business and your kind words. We have an excellent team in our service department and they do an fantastic job! Again, we appreciate you choosing Elliott Auto Group and we thrilled to count you as a member of the "Elliott Family"!

May 13, 2020

Justin Finney was my salesman he answered every question without having to find someone else. A very professional salesman not found many places. Elliott motors will get the 1st chance for my next vehicle p More

by joeknows3mta3
Recommend Dealer
Yes
Employees Worked With
Joey Smith, Justin Finney, Jose Rodriguez
May 18, 2020 -

EAG Automotive Mt. Pleasant responded

joeknows3mta3, Thank you for your business and your kind words. You are right about Justin, he does a great job with his clients and he is very knowledgeable as well. Again, we appreciate you choosing Elliott Auto Group and we are excited to count you as a member of the "Elliott Family"!

May 13, 2020

Monty was super nice and explained exactly what the problem was. And my car was ready in a very timely matter. Thank you Monty for More

by tysonwright79
Recommend Dealer
Yes
Employees Worked With
Monty Vaughn
May 22, 2020 -

EAG Automotive Mt. Pleasant responded

tysonwright79, Thank you for your business and your kind words. Monty and the whole team in our service department are excellent and they definitely know their stuff. Again, we appreciate you choosing Elliott Auto Group and we are honored to count you as a member of the "Elliott Family"!

May 12, 2020

Not sure. Truck was in to address an issue with clunk in driveline when putting in gear , oil change and state inspection. The truck still appears to makes c More

by rick@thedriversedge.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Monty Vaughn, Britt Riley, Adrian Guerrero
May 13, 2020 -

EAG Automotive Mt. Pleasant responded

Hi Rick, We appreciate your patronage over the past several years and we apologize that this visit wasn't up to par. We did miss the windshield wipers when we were inspecting your truck. I have spoken with the Service Manager and in an effort to try to make up for our mistake, we would like to offer your next oil change at no charge. Just reach out to Brian Daily at 430-222-2101 to schedule it. Again, we apologize and hope that we can regain your trust.

May 11, 2020

Awesome Customer Service and Very Knowledgeable Brayan Romero was an awesome salesman. Very knowledgeable of product. Helped me get exactly what I wanted ( leather seats) in the truck that I wanted. More

by debbieashley95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Smith, Shelton West, Brayan Romero
May 15, 2020 -

EAG Automotive Mt. Pleasant responded

debbieashley95, Thank you for your business and for your sharing your experience. Something you can count on is, if you are working with Brayan and Shelton, you are going to be well taken care of and you are going to have fun. These guys know their stuff and make the process enjoyable, as it should be. Again, we appreciate you choosing Elliott Auto Group and it is our pleasure to count you as a member of the "Elliott Family"! Enjoy your new truck!

May 11, 2020

I called Kasey that morning and told him what I eas interested in. By the time I got there he had the keys ready and straight for a test drive. Then him and Dunn did everything they could to make every More

by tdub2616
Recommend Dealer
Yes
Employees Worked With
Robby Dunn, Joey Smith, Kasey Johnston
May 18, 2020 -

EAG Automotive Mt. Pleasant responded

tdub2616, Thank you for your business and your kind words. With Kasey, Robby and Joey, you are working with a great team who will take great care of you both before and after the sale. Again, we appreciate you choosing Elliott Auto Group and we are thrilled to count you as a member of the "Elliott Family"!

May 11, 2020

Justin Finney is a great salesman and straight shooter. Not only professional, but gets to the point, and goes the extra mile after the deal is done. Y’all should promote him as soon as you can to take E More

by tigers4407
Recommend Dealer
Yes
Employees Worked With
Joey Smith, Justin Finney
May 18, 2020 -

EAG Automotive Mt. Pleasant responded

tigers4407, Thank you for your business and your kind words. Justin is definitely a straight shooter and treats his clients the right way. He will take care of you long after the sale. Again, we appreciate you choosing Elliott Auto Group and we are honored to count you as a member of the "Elliott Family"!

May 11, 2020

Great staff, great experience. Elliott has done and continues to do a great customer experience. Advisor was professional, work was finished promptly. Checking out was a snap. More

by auto genius
Recommend Dealer
Yes
Employees Worked With
Adrian Guerrero
May 18, 2020 -

EAG Automotive Mt. Pleasant responded

auto genius, Thank you for your business and your kind words. We have a great team in place in our service department who truly know their stuff and care about their clients. Again, we appreciate you choosing Elliott Auto Group and it is our pleasure to count you as a member of the "Elliott Family"!

May 08, 2020

Salesperson was friendly and upfront about inventory and purchase options. Financing was as simple and easy as possible. Overall I was treated very well by all employees. More

by rmccurdy57
Recommend Dealer
Yes
Employees Worked With
Justin Waller, Chris DeMoss, Robert French
May 15, 2020 -

EAG Automotive Mt. Pleasant responded

rmccurdy57, Thank you for your business and your kind words. We truly believe that being transparent with all your options is the best way to conduct business. That way you have all the information to make the decision that works best for you. Again, we appreciate you choosing Elliott Auto Group and it is our pleasure to count you as a member of the "Elliott Family"!

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