EAG Automotive Mt. Pleasant
Mount Pleasant, TX
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Vehicle had unusual problems and they fixed the problems. My Dodge Journey had an electrical issue and an issue with the engine accelerating while in park. The electrical problem was fixed in one day. It to My Dodge Journey had an electrical issue and an issue with the engine accelerating while in park. The electrical problem was fixed in one day. It took a few days for them to figure out the other problem- but the service department was able to fix the vehicle and it now runs great. Everyone at this dealership are always friendly and helpful. More
Amazing customer service. Everything time we have used Elliott we have been extremely happy with the service they provided. They are our go to deal ship. Elliott we have been extremely happy with the service they provided. They are our go to deal ship. More
Justin Finney was my salesman he answered every question without having to find someone else. A very professional salesman not found many places. Elliott motors will get the 1st chance for my next vehicle p without having to find someone else. A very professional salesman not found many places. Elliott motors will get the 1st chance for my next vehicle purchase. More
Not sure. Truck was in to address an issue with clunk in driveline when putting in gear , oil change and state inspection. The truck still appears to makes c Truck was in to address an issue with clunk in driveline when putting in gear , oil change and state inspection. The truck still appears to makes clunk noise after they replaced the driveshaft which I'm sure they did because I can tell new part. Also not sure if they changed the oil because when I checked oil leave 2 miles from dealership while filling up with gas, right after picking up truck the oil was "black", also notice they did not replace the oil change sticker. At that time I called the advisor and he stated must be due to residue from old oil that resides when they do change...that didn't sit right with me, State inspection was done, but they didn't catch that the wiper blades were old and worn out. Only reason I bring this up was once when they inspected 2 years ago it it wouldn't pass because of wiper blades... The adviser also noticed when I dropped it off we needed to change the transmission fluid to my surprise because I maintained this truck per dealer specs and better...I can only assume that was done. I've been only servicing my truck at Elliot since new and have always been happy with service, but all this leaves me unsettled and no longer trusting the service department. I will not be bringing my truck to Elliot anymore. More
Awesome Customer Service and Very Knowledgeable Brayan Romero was an awesome salesman. Very knowledgeable of product. Helped me get exactly what I wanted ( leather seats) in the truck that I wanted. Brayan Romero was an awesome salesman. Very knowledgeable of product. Helped me get exactly what I wanted ( leather seats) in the truck that I wanted. He is very kind and has great customer service. I will definitely recommend him to anyone wanting to purchase a new vehicle. Also...Sheldon West finished with the icing on the cake when he got me the spray in bed liner. Win Win for me! Love my truck, love my seats...happy customer! More
I called Kasey that morning and told him what I eas interested in. By the time I got there he had the keys ready and straight for a test drive. Then him and Dunn did everything they could to make every interested in. By the time I got there he had the keys ready and straight for a test drive. Then him and Dunn did everything they could to make everybody happy. When switched to Joey and finance he made everything fast and easy. More
Justin Finney is a great salesman and straight shooter. Not only professional, but gets to the point, and goes the extra mile after the deal is done. Y’all should promote him as soon as you can to take E Not only professional, but gets to the point, and goes the extra mile after the deal is done. Y’all should promote him as soon as you can to take Elliott Auto Group to the top. Respect goes a long way More
Great staff, great experience. Elliott has done and continues to do a great customer experience. Advisor was professional, work was finished promptly. Checking out was a snap. continues to do a great customer experience. Advisor was professional, work was finished promptly. Checking out was a snap. More
Salesperson was friendly and upfront about inventory and purchase options. Financing was as simple and easy as possible. Overall I was treated very well by all employees. purchase options. Financing was as simple and easy as possible. Overall I was treated very well by all employees. More